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If you live in the city of San Juan, Texas, your water service is provided by the city’s Public Works department. Understanding how to pay your San Juan water bill on time each month is important to avoid any service disruptions. In this comprehensive guide, we’ll walk through the various ways to pay your San Juan water bill conveniently.
Overview of San Juan Water Billing
The city of San Juan handles water billing and payment collection for residential and commercial properties within city limits. Bills are issued monthly and are typically due around the 20th of each month.
Your water bill amount is based on metered usage at the service address, along with any fixed service fees Bills include charges for water, sewer, garbage collection and other municipal services
It’s important to pay your San Juan water bill by the due date to avoid late fees or potential service disruption, The city offers various payment options for convenience which we’ll explore here
Payment Options for San Juan Water Bills
The city of San Juan provides both online and offline options for paying your monthly water bill, including:
- Pay online via the city’s online payment portal
- Pay by phone using the automated phone payment system
- Pay in-person at the Utility Billing office
- Pay via a 3rd party bill pay service like doxo
- Sign up for auto-draft payments from your bank account
Let’s look at the details of each method.
Paying Online
The easiest way to pay your San Juan water bill is online via the city’s Municipal Online Payment portal at https://sanjuantx.municipalonlinepayments.com.
To use the online bill pay system
- Set up a free account with your billing details
- Log in anytime to view your account balance
- Make one-time payments or set up recurring payments
- Pay by credit/debit card, e-check or bank draft
- Avoid late fees by paying any time before your due date
Online payments post instantly to your account, letting you avoid mailing delays or trips to the city office.
Paying by Phone
You can also pay your San Juan water bill easily over the phone using the automated payment system.
Simply call 1-844-341-1635 anytime 24/7 and follow the voice prompts. You’ll need to enter your account number and payment details. Fees apply for phone payments.
Paying In Person
To pay your water bill in person, visit the Utility Billing office located at:
512 S Nebraska Ave
San Juan, TX 78589
Office hours are Monday to Friday, 8am to 5pm. A drive-thru window is also available from 8:30am to 4:30pm for quick service without leaving your vehicle.
In-person payments can be made by cash, check, money order or credit/debit card. Be sure to bring your current bill.
Paying Via doxo
For added convenience, you can pay your San Juan water bill through the doxo online bill pay service. This allows you to pay all your bills from various providers in one place.
Simply sign up for a free doxo account, add your San Juan water account, and pay via web or mobile app. You can even receive emailed reminders when bills are due.
Sign Up for Auto-Pay
If you want your water bill paid automatically each month without any effort, enroll in auto-pay through the city’s online payment system. This authorizes a bank account draft on your due date monthly.
Never miss a payment and avoid late fees again! Just be sure funds are available in your linked account by the draft date.
Avoid Late Fees and Disconnection
To avoid late payment penalties and potential water service shutoff, be sure to pay your San Juan water bill in full by the due date each month.
Late fees incurred are 10% of the overdue balance. If a bill is past due for too long, the account may be scheduled for disconnection. A $25 disconnection notice fee also applies in this instance.
Get Payment Assistance if Needed
If you are having trouble paying your water bill, San Juan offers payment arrangements and assistance programs to help qualified low-income households. Contact the Utility Billing office to ask about possible assistance. Don’t let an unpaid bill accumulate.
Contact Utility Billing with Questions
If you need help with your San Juan water bill, have questions about payment options, or want to setup arrangements, contact Utility Billing:
Phone: (956) 223-2200
Email: [email protected]
Their team can answer billing questions, take payments, and help avoid any service disruptions.
Other San Juan Water Districts
Note that the city of San Juan’s water service covers only residents within the municipal boundaries. Unincorporated areas of San Juan county are served by other water districts like San Juan Water District in California.
So be sure to confirm which provider and billing office is yours if unsure. The city of San Juan Utility Billing handles accounts within the city itself.
Summary
Paying your monthly San Juan water bill is fast and easy through the available online, phone, mobile and in-person options. Sign up for automated payments to save time each month. And reach out for assistance if ever facing disconnection. Maintaining water service is essential.
*Compare the reading on you water bill to the actual water meter outside by opening the flip-top lid and reading the first 4 digits.
| Water and Sewer Rates | |
|---|---|
| Water Base Rate | $12.05 |
| 0-10,999 | $1.65 |
| 11,000-15,999 | $12.05 |
| 16,000- 25,999 | $2.35 |
| 26,000 or Higher | $3.00 |
| Sewer Base Rate | $11.00 |
| 0-10,999 | $1.52 |
| 11,000-15,999 | $1.52 |
| 16,000- 25,999 | $1.88 |
| 26,000 or Higher | $2.48 |
Pay your Peel water bill online; anywhere, anytime
How can I pay my San Jose water bill online?
Use KUBRA EZ-PAY to pay your San Jose water bill online. Enter the first 10 digits of your account number and billing zip code below. A $1. 75 convenience fee will be charged for this service.
What does the San Juan utility department do?
The City of San Juan Utilities Department is in charge of building and maintaining the city’s infrastructure. It is made up of several departments that work together as one. It consists of Utility Administration, Water Treatment, Water Distribution, Wastewater Collection, and Water Reclamation.
How do I contact the San Juan Utilities Department?
The San Juan Utilities Department is dedicated to making sure that our residents are safe and happy by providing important services that keep our community running smoothly. For residents looking for new water service, please contact the Utility Billing Department: (956) 223-8003.
What does a utility billing department do?
The city’s utility billing department is in charge of correctly calculating and billing people and businesses for basic services like water, electricity, and sewage, as well as making sure that the right amount of money is collected on time.
What are the office hours in San Juan Texas?
Location: City Hall Office 512S Nebraska Ave. San Juan, Texas 78589 Office hours: Mon-Fri 8:00am – 5:00pm Drive thru hours: Mon-Fri 8:30am – 4:30pm.
How do I contact sjwd?
You will need to know your 15-digit account number and the service address. If you need your account number, email your service address to customerservice@sjwd. org. The District’s top priority is to make sure that everyone has access to a reliable supply of high-quality water at fair prices.
