Water is an essential utility that most homeowners rely on their city to provide. But keeping the water flowing requires customers to pay their water bill on time every 1-2 months. For residents of Garden Grove, California, the city offers several convenient ways to pay your water bill quickly and securely.
How and When Garden Grove Water Bills Are Issued
The City of Garden Grove bills residential and commercial water customers bi-monthly. Water bills are mailed out every other month and list your water usage and service charges for that period.
Payment for your Garden Grove water bill is due 35 days after the bill is issued. For example if your bill is dated January 1st payment must be received by February 5th to avoid late fees. If your water bill remains unpaid for 60+ days, the City of Garden Grove has the right to shut off service.
Water bills in Garden Grove also include sewer service and trash collection fees. In total, the typical single family home pays $100-150 for their bi-monthly utility bill Exact costs depend on water usage
Garden Grove water customers have multiple options to pay their bill before the due date by phone, online, mobile app, mail or in person.
4 Convenient Ways to Pay Your Garden Grove Water Bill
The City of Garden Grove offers water customers various convenient, secure options for paying utility bills.
1. Pay Online
The fastest way to pay is through the City of Garden Grove website. Visit ggcity.org/finance/water-billing and click on “Pay Water Bill”. You can make a one-time payment as a guest, or sign up for an online account to store payment information.
The online payment portal accepts Visa, MasterCard, American Express, Discover and electronic checks with no fee. You can also view past bills and payment history through your online account.
2. Pay via the Automated Phone System
Call (888) 867-2992 to make a payment over the phone using the City’s automated system. You’ll need your 10-digit account number and address zip code. Phone payments can be made by credit/debit card or electronic check.
While convenient, a $2.50 service fee applies to phone payments unless you enroll in auto-pay. Calling in is best reserved for one-off payments.
3. Pay by Mail
If you prefer to mail in a payment, send your check or money order along with your payment stub to:
City of Garden Grove
PO Box 3070
Garden Grove, CA 92642
Allow 7-10 days for mailed payments to be received and processed. Postage costs apply.
4. Pay In Person
You can pay your water bill in person at Garden Grove City Hall located at:
11222 Acacia Parkway
Garden Grove, CA 92840
City Hall is open 7:30am-5:30pm Monday through Thursday and until 5pm on alternate Fridays. Cash, check and credit/debit cards are accepted.
Allow enough time to wait in line and process your payment before the due date if paying in person. Appointments are not required.
Tips for Avoiding Late Fees and Service Disruption
To keep your Garden Grove water flowing and avoid extra charges, make sure your bill is paid in full by the due date printed on your statement. Here are some tips:
-
Mark your calendar with each bill due date after receiving it.
-
Enroll in autopay through your bank or credit card to have payments made automatically each billing period.
-
Sign up for paperless billing and automated reminders through your online account.
-
If you can’t pay on time, call the water department before the due date to discuss payment plan options. Partial payments may be accepted.
-
Contact the City immediately if you have a water leak or billing dispute to potentially stop penalties.
-
Low-income residents may qualify for CARES assistance to reduce water bills by 50%.
Paying on time protects your credit and ensures uninterrupted water service at your home or business. Monitor your usage and address leaks quickly to help control costs.
The Convenience of Auto-Pay for Garden Grove Water Bills
The most convenient, hassle-free way to pay your Garden Grove water bill is to enroll in auto-pay. This authorizes the City to automatically withdraw your payment each billing period from your chosen debit/credit card or bank account.
To get started with auto-pay, first create a secure online account on the City of Garden Grove website. Under “My Account”, select AutoPay Sign-Up. This only takes a few minutes to complete.
Benefits of paying your Garden Grove water bill through auto-pay include:
-
Payments are made on time, preventing late fees
-
It’s fast and convenient without stamps or checks
-
Paperless billing reduces clutter and waste
-
Account balance is always paid in full each period
-
Payment history is securely stored online
-
No risk of forgetting and having your water shut off
Forget bills and due dates with auto-pay. And if you ever need to update payment information or cancel auto-pay, you can do so easily through your online account.
Getting Help with Paying Your Garden Grove Water Bill
For low-income residents who need help paying water and sewer bills in Garden Grove, the CARES assistance program provides a 50% discount.
You may qualify for CARES if:
-
You are 62+ years old and low-income OR disabled
-
You meet low-income guidelines based on household size
To apply for CARES, contact the City of Garden Grove water services department. They will mail you an application or you can apply in person at City Hall. Proof of income, disability status and ID are required.
In addition to CARES, other organizations may offer water bill grants or financial assistance for those facing financial hardship. Reach out to the City or do an online search for “Garden Grove water bill assistance” to find available resources. Act before bills become past due to have the best chance of assistance.
Paying your bi-monthly water, sewer and trash bill is an essential responsibility for households and businesses in the City of Garden Grove. Convenient online, phone, auto-pay and in-person options make it simple to pay your water bill on time before the due date.
Signing up for paperless billing and auto-pay through the City’s website provides the easiest, most reliable way to maintain water service, avoid late fees and manage your payments. Assistance programs like CARES also help qualified low-income customers reduce their water expenses. With all of its modern payment methods, Garden Grove makes it stress-free and affordable for residents to keep water flowing to their homes and businesses.
Welcome Garden Grove Water Customer
Log in to pay, view your account history, and monitor consumption.
Get login If you do not have a login or forgot your password. Just answer a few simple questions.
KCAL TV-9 LA: Garden Grove Family Stuck With $4,400 Water Bill That Claims Use of 50 Pools Worth
FAQ
How do I turn on the water in Garden Grove?
Call (714) 741-5078 or go to City Hall to get help with your water bill, open a new account, or start or stop your water service. DO NOT attempt to turn on water on your own.
What happens if I don’t pay my water bill in California?
A final disconnection notice will be sent if you don’t follow the terms of an amortization plan for 60 days or more, or if you don’t pay your current residential service charges for 60 days or more.
How often do you pay a water bill in NJ?
Where do I pay my water bill in Laurel Mississippi?
Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.
What does the Garden Grove Water Services Division do?
The Public Works Department’s Garden Grove Water Services Division is in charge of delivering water to homes and businesses in Garden Grove, California. They also handle billing, customer service, new accounts, and starting and stopping service.
What is Garden Grove water?
About 176,277 people who live in the Garden Grove area get their water from Garden Grove Water, which is part of the City Public Works Department.
How long does Garden Grove water service take?
Luckily, Garden Grove has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form. If you’re leaving your Garden Grove home, you need to cancel your Garden Grove Water service so that you don’t keep getting charged.
How can I pay my Groveland water bill?
This service is provided as a convenience by the Town of Groveland to pay bills. You can use an electronic check (ACH transaction) or certain credit cards to pay right from your checking or savings account. The Town of Groveland does not provide information on how it assesses local water quality in this passage.
How do I Stop my Water service in Garden Grove?
If you’re leaving your Garden Grove home, you need to cancel your Garden Grove Water service so that you don’t keep getting charged. Simply fill out the following online form. Stopping service normally takes just two business days.
How frequently is a water bill paid in Groveport?
The City of Groveport bills for water and sewer services quarterly. Those on the Columbus water system pay a storm water fee only twice a year. All bills are due one month from the bill date.
