Receiving medical care should focus on getting better, not worrying about hospital bills. That’s why Johns Hopkins Hospital offers simple ways for patients to pay their medical bills online, by phone mail or in person. This guide will explain the common charges on your Johns Hopkins bill and provide instructions for making a payment.
Understanding Your Johns Hopkins Hospital Bill
After receiving care at Johns Hopkins Hospital or an affiliated outpatient center, you’ll get a combined billing statement for all services provided during your visit. This single statement will include:
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Hospital facility charges – Costs for room & board, medical supplies, medications, clinical staff, equipment use, etc.
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Physician services – Your doctors’ professional fees for evaluating you, making diagnoses, performing procedures, interpreting results, etc
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Other ancillary charges – Lab tests, medical imaging, therapy services, pharmacy prescriptions and more.
The statement will summarize your total charges, payments made by insurance, financial assistance, and any remaining balance now due from you based on your coverage. Bills are issued after insurance processes your claim which typically takes 1-2 months.
When and How to Pay Your Johns Hopkins Hospital Bill
Payment for your balance due to Johns Hopkins Hospital is requested within 30 days of receiving your statement Several payment options are available
Pay Online
The fastest way to pay is through your online MyChart account. Sign in at www.mychart.johnshopkins.org and click “Pay Bill” to make a payment by credit/debit card or bank account transfer.
Pay by Phone
Call 1-855-662-3017 and select option 1 to speak with a Johns Hopkins representative about your bill and make a payment.
Pay by Mail
Detach the payment coupon from the bottom of your statement and mail it with your check or money order to the address provided. Please allow 7-10 days for mailed payments.
Pay In Person
Visit the patient accounting office at Johns Hopkins Hospital during business hours to make a payment by cash, check or credit/debit card.
Financial Assistance for Johns Hopkins Hospital Bills
Johns Hopkins Hospital offers several financial assistance programs to patients who qualify based on income, including:
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Charity care – Full write-off of hospital charges for uninsured patients under 250% of federal poverty level
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Reduced cost care – Sliding scale discounts for uninsured patients from 250-500% of poverty
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Payment plans – Interest-free monthly installments for patient responsibility balances
To apply for financial assistance, request an application from the billing office or download it directly from the Johns Hopkins website. You’ll need to submit income documentation like pay stubs or tax returns.
Avoiding Late Fees and Collections
To avoid late fees or having your account sent to collections, be sure to:
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Pay your balance due within 30 days of receiving your statement
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Set up an approved payment plan if you can’t pay in full
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Update any change in your address or insurance coverage
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Notify Johns Hopkins immediately if you dispute any charges
Keeping your account in good standing helps ensure ongoing access to care within the Johns Hopkins healthcare system. Communicate with the billing office about any issues paying your medical bills.
Additional Billing Questions Answered
Below are answers to a few other common billing questions from Johns Hopkins Hospital patients:
Are payment plans available?
Yes, interest-free payment plans can be arranged. Call the billing office to set one up if you can’t pay your full balance due.
When will I receive my bill?
Bills are sent after your insurance claim is processed, typically within 1-2 months of services. Notify Johns Hopkins if you haven’t received your bill within 60 days.
Can I pay all my Johns Hopkins medical bills in one place?
Yes, your statement covers all Johns Hopkins facility, physician, and ancillary charges in one place for your convenience.
What if I think my bill is wrong or I’m wrongly charged twice?
Contact the billing office immediately if you find any errors on your statement so they can investigate and make corrections.
What is the billing address and phone number?
Johns Hopkins Hospital
Patient Accounting
PO Box 3475
Toledo, OH 43607
Phone: 1-855-662-3017
Johns Hopkins Hospital strives to provide patients with clear, consolidated medical billing statements. Multiple options like online, phone, mail and in-person payments allow patients to pay their Johns Hopkins medical bills quickly and securely.
Financial assistance programs are also available to help qualified patients manage large hospital bills. By communicating promptly and keeping your account current, you can focus on recovery while minimizing stress over hospital charges and payments.
By Mail Use the coupon at the bottom of your statement and mail it to us.
Services may be provided at Johns Hopkins All Childrens Hospital by our providers as well as other health care practitioners who may send separate bills. Learn more details about the hospital billing process.
We accept the following forms of payment:
- Cash: In person at the hospital or one of our Outpatient Care Centers
- Check or money order: Please include your service number
- Credit card: Visa, Mastercard, Discover or American Express
Johns Hopkins Hospital Sues Patients Over Unpaid Bills
FAQ
How do I make a payment to Johns Hopkins?
Johns Hopkins University offers several tuition payment options. You can pay tuition online, by mail, and more. To view or pay a balance online, use your JHED ID to log in to SIS Self-Service. Click Billing / Summary, then select your payment method.
What is the phone number for Johns Hopkins billing?
Does Johns Hopkins charge patients?
We take into account all fees and costs that aren’t included in the estimated amount when we send out bills. Also, hospital rates in Maryland are regulated and can fluctuate.
Is Johns Hopkins a hospital?
The Johns Hopkins Hospital is one of the top-ranked hospitals in the nation, according to U. S. News & World Report’s 2024-25 Best Hospitals list.
Does Johns Hopkins all children’s hospital have a billing system?
The Johns Hopkins All Children’s Hospital in Florida has a separate billing system. Learn more about paying your bill from All Children’s Hospital. If you have questions about your bill, please contact our billing customer support. If you are an international patient, visit Johns Hopkins International for instructions on paying your bill.
Does Johns Hopkins have a separate billing system?
You may receive a separate bill for their services. Johns Hopkins Medicine cannot guarantee that private practice physicians participate with your health insurance plan. The Johns Hopkins All Children’s Hospital in Florida has a separate billing system. Learn more about paying your bill from All Children’s Hospital.
Does Johns Hopkins Medicine offer private practice physicians with health insurance?
Johns Hopkins Medicine cannot guarantee that private practice physicians participate with your health insurance plan. The Johns Hopkins All Children’s Hospital in Florida has a separate billing system. Learn more about paying your bill from All Children’s Hospital. If you have questions about your bill, please contact our billing customer support.
How do I pay my Johns Hopkins University tuition?
The easiest way to pay tuition bills is online via the Student Information System (SIS). There, students with a JHED logon ID can: Students taking for-credit classes, such as Institutes, can mail paper checks to: All checks should be made out to Johns Hopkins University. Please include student’s name and student ID number.
How do I contact Johns Hopkins?
Call 1-855-662-3017 and select option 1 if you have questions about your bill or information changes. Use the coupon at the bottom of your statement and mail it to us. Please note: Some Johns Hopkins care facilities may have outside private practice physicians who see patients there. You may receive a separate bill for their services.
How do I pay my medical bill?
Pay Your Bill: Pay your bill online or by phone. Contact us with questions. Federal Price Transparency: View the list of standard hospital charges. Insurance Information: Review the list of insurance plans we accept. Financial Assistance: Explore ways to get help paying your medical bills. Learn about payment plans.
