If you live in parts of Northampton and Bucks County Pennsylvania your water service is likely provided by Easton Suburban Water Authority (ESWA). Read this guide for an overview of ESWA billing and instructions for paying your water bill online, by phone, or by mail.
About ESWA and Water Billing
Easton Suburban Water Authority is a municipal utility that provides drinking water to over 16000 residential and commercial customers in eastern PA.
As an ESWA customer, you receive water bills on a quarterly basis. Bills are mailed at the end of January, April, July, and October.
ESWA bills include charges for water usage, service fees, and taxes. Usage is based on metered water consumption.
Bills are due upon receipt with a late fee assessed if not paid within 20 days. Payments not received within 40 days are subject to water service termination.
Paying Your ESWA Water Bill Online
The fastest and most convenient way to pay your ESWA water bill is online. Here’s how to pay online:
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Go to www.eswater.net and click on “Billing & Payments”
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Click on “Pay Water Bill Online”
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Enter your account number and 4-digit PIN
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Select whether you want to pay current balance or enter custom amount
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Enter payment info and submit
You can use Visa, Mastercard, Discover, or debit card to pay online. A third-party processing fee of $2.00 applies to online payments.
After paying, you can print a payment confirmation receipt. You’ll also get an email receipt.
Paying by Phone
To pay your ESWA water bill by phone:
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Call 1-844-783-0473
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Follow prompts to enter account number and PIN
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Choose to pay full balance or enter custom amount
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Provide debit/credit card details
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$2.00 processing fee applies to phone payments
This automated pay-by-phone system is available 24/7. You can call to make one-time payments whenever it’s convenient.
Paying by Mail
To pay your water bill by check or money order through the mail:
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Make check payable to ESWA
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Write your account number on the check memo
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Include payment stub from your water bill
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Mail to:
ESWA
3700 Hartley Ave
Easton, PA 18045
Allow 5 business days for mailed payments to avoid late fees.
Paying in Person
You can also pay your ESWA water bill in person at the ESWA office at:
3700 Hartley Ave
Easton, PA 18045
Office hours are Monday-Friday from 8:30am to 4:30pm. The office is closed Saturdays, Sundays, and holidays.
In-person payments can be made by cash, check, money order, or credit/debit card. The $2.00 processing fee applies to card payments.
Setting Up Auto-Pay
For hassle-free bill payment, consider enrolling in ESWA auto-pay:
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Download the Auto-Pay Agreement form
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Complete with your account and payment info
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Mail to ESWA or drop off at the office
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Your bill will be paid automatically each quarter
With auto-pay, payments are debited from your bank account on the due date. You avoid late fees, save on postage, and skip remembering to pay each quarter.
Checking Your Balance and Usage
In addition to making payments, you can also log into ESWA’s customer portal to:
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View current balance
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See previous bills and payment history
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Monitor daily water usage
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Receive notifications
Usage tracking helps identify leaks or excessive water use. Managing your ESWA account online is easy and secure.
Answering Common ESWA Bill Payment Questions
Do you still have questions about paying your ESWA water bill? Find answers below:
What credit cards does ESWA accept?
We accept Visa, Mastercard, and Discover cards with a $2.00 fee per transaction.
What if I’m unable to pay my bill on time?
Please contact our office before the due date to discuss arrangements and avoid service disruption.
Can I get a paperless billing option?
Yes, you can enroll in e-bills and receive statements electronically instead of by mail.
Does ESWA offer payment plan options?
We allow flexible payment plans for customers in need. Call our office to discuss a plan that fits your budget.
How can I check if you received my mailed payment?
You can contact our office a few days after mailing or check your balance online.
Managing your ESWA water account and paying your bill is quick and easy. Choose the most convenient payment method for you.
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FAQ
How much is Easton Suburban Water Authority?
Where does Easton PA water come from?
The water source for the City of Easton surrounding service area is the Delaware River. From the river, the water is processed for contaminants at the Easton Water Treatment Plant. From there, it is piped straight to your house or stored in big tanks placed around the region in strategic places.
Where to pay Henry County water bill?
PAYMENT METHODS The Henry County Water Authority is located at 1695 Highway 20 West, McDonough. Customer service office hours are Monday – Friday 8:00 AM–4:30 PM. Telephone number: (770)957-6659.
Where can I pay a city sewer bill in Easton?
Attention: Please pay close attention to the website you use to pay your real estate, sewer, and water bills in the city. The two authorized vendors are Diversified Bill Pay and City Hall Systems. Third-party sites like Doxo are not affiliated with The City of Easton or Easton Suburban Water Authority.
How do I pay my Easton suburban water authority water bill online?
ESWA is happy to let all of its customers view and pay their water bills online through its online customer account management site! You can pay your bill in person at our Customer Service window any time Monday through Friday from 8 a.m. to 5 p.m. with cash, check, credit card, or money order. m. to 4:30 p. m.
Does Easton suburban Water Authority have an email address?
Customers of the Easton Suburban Water Authority (ESWA) can now get their bills via email instead of regular USPS mail. ESWA is happy to let all of its customers view and pay their water bills online through its online customer account management site!
Does Easton suburban Water Authority offer a night box?
A night box is available for payments made after hours. ESWA accepts payment of your water bill by mail using the convenient return envelope provided. Send the bottom part of your bill back with a check or money order made out to Easton Suburban Water Authority.
How do I pay for a storm sewer service in Easton?
This is why it’s important to always pay online through the official city vendor’s website. The City of Easton provides storm sewer, water, and garbage services to its citizens and businesses.
How do I pay a bill in Easton PA?
You can pay your bill in person at our Customer Service window any time Monday through Friday from 8 a.m. to 5 p.m. with cash, check, credit card, or money order. m. to 4:30 p. m. Our office is located at 3700 Hartley Avenue, Easton, PA 18045. A night box is available for payments made after hours.
