Living in America’s Finest City comes with world-class amenities like beaches, parks, weather, and infrastructure. San Diego Public Utilities provides high-quality water, sewer, and recycling services to residents across the city. When your bill comes due, you can pay it quickly and securely through their online payment portal. Read on to learn how simple San Diego Public Utilities makes it to manage your account digitally.
Overview of San Diego Public Utilities
San Diego Public Utilities is the city-owned water, sewer, and recycling utility serving 1.3 million customers. Their team of dedicated professionals works around the clock to deliver safe, reliable services including:
- Drinking water treatment and distribution
- Wastewater collection and treatment
- Water reuse programs
- Recycling and trash collection
- Environmental stewardship
Public Utilities is committed to sustainability water quality infrastructure investments, and excellent customer service. That includes providing convenient billing and payment options.
Accessing the Online Payment Portal
San Diego Public Utilities offers an online bill pay system that makes it fast and easy to view statements and pay from your computer or mobile device
To access the online portal:
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Go to Pay Your Bill on their website.
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Click “Pay Online” under the first option.
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This will redirect you to the secure payment page.
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Login with your account number and service address.
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Follow the instructions to view your balance and submit payment.
The whole process takes just a few minutes. Once you submit payment, it immediately processes and applies to your account.
Payment Methods Accepted
You can pay your Public Utilities bill online using:
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Debit or credit card
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Electronic check from your bank account
Cards incur a service fee of 1.59% or $1.50 minimum for residential customers. E-checks avoid any fees.
For added convenience, you can store your payment details for future transactions.
Benefits of Paying Online
Paying your Public Utilities bill online has many advantages over mailing a check or paying in person:
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No late fees – Get it in by the due date
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Payment tracking – Monitor account activity
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Fast processing – Credits in 1 business day
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Auto-pay – Set up recurring payments
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Paperless billing – Reduce waste
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Mobile access – Pay on your phone anytime
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Email notifications – Get due date reminders
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Secure transactions – Encrypted payments
Online bill pay gives you control over your account and confidence your bill is paid on time.
Other Ways to Pay
If you prefer not to pay online, San Diego Public Utilities also accepts:
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Mailed checks to PO Box 129020, San Diego, CA 92112-9020
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In-person payments at select locations
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Automatic deductions from your bank account
But for fastest, most convenient service, online bill pay can’t be matched.
Payment Assistance Programs
If you are unable to pay your full balance, San Diego Public Utilities offers programs that may help, including:
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Payment plans – Set up installments
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Bill adjustments – Review unusual usage
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Leak forgiveness – May qualify for credit
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Low-income discounts – Reduced rates
Learn more about payment assistance here. The Public Utilities team is ready to help find a solution that works for you.
Take Control of Your Utility Bill
San Diego Public Utilities makes managing your account quick and easy. Their online portal allows you to view statements, check payment history, and pay 24/7.
Follow the simple steps above to login and submit payment by card, e-check, or automatic deduction. Contact Public Utilities if you have any questions – they are committed to providing exceptional service for all aspects of your account. Paying online saves time and gives you peace of mind your bill is settled.
On My Energy Center you can:
Use Apple Pay, Google Pay, Venmo, or PayPal for easy one-time payments
Make sure your bill is paid on-time every month. Enroll now
De-clutter and help the environment. Learn more at Paperless
Public Safety Power Shutoff
We offer a variety of convenient payment options and ways to manage your account and stay on top of your energy use.
Available at myenergycenter.com or the My Energy Center app. Learn more at sdge.com/MEC.
Delayed water bills from Public Utilities add up to $7,000 for a San Diego couple
FAQ
What is the zip code for the City of San Diego Public Utilities?
You can mail a check to the City of San Diego Public Utilities Department, P O. Box 129020, San Diego, CA 92112-9020. Once your bill(s) are sent to you, your payment will be used to reduce any amount that is still owed.
How often is water billed in San Diego?
The City of San Diego bills water customers for their water and sewage use every one (business) or two (residential) months. This means that customers pay between $1 3 to 1. 4 million water bills being generated annually.
What is the City of San Diego water emergency line?
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General Water and Sewer Information
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619-515-3500
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Water Conservation
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619-980-9754
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Water or Sewer Emergency
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619-515-3525
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Water Meter or Pipeline Leak
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619-515-3525
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Water Pressure Problems
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619-515-3525
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Who is in charge at the San Diego water department?
Dan Denham. Dan Denham is the general manager of the San Diego County Water Authority. The State of California set up this organization to provide 22 member agencies with wholesale water supplies. 3 million people and a $268 billion regional economy.
How do I pay my San Diego public utilities bill?
You can mail a check to the City of San Diego Public Utilities Department, P O. Box 129020, San Diego, CA 92112-9020. Once your bill(s) are sent to you, your payment will be used to reduce any amount that is still owed on your account. Please be sure to write your account number on the memo line of your check.
How do I contact San Diego Public Utilities Department?
Call: (619) 515-3500 Email: customercare@sandiego. gov You can use this form to get in touch with the City of San Diego Public Utilities Department, send feedback or questions, or report something that doesn’t seem right. We look forward to hearing from you. Zip code does not match our record. Please check and try again.
What does San Diego Public Utilities Department do?
Offers water and sewer services to the city of San Diego, California. These services include online services for reporting leaks and spills and making service requests. In San Diego, California, the San Diego Public Utilities Department takes care of the city’s water and sewer needs.
What are the requirements for a San Diego Public Utilities Department password?
There must be at least four characters in the username, which can be letters, numbers, or special characters like _, -, The entered Password does not meet the desired requirements. You can use this form to get in touch with the City of San Diego Public Utilities Department, send them feedback or questions, or report something that doesn’t seem right.
Where can I Find my City of San Diego water bill number?
In the upper left corner of your City of San Diego water bill, under “Account Information,” you can find your account number. You can quickly pay your bill on this page with a bank account, a MasterCard, a Visa Card, a Discover Card, an American Express Card, an ATM card, or a debit card.
Is public utilities disconnecting customers for non-payment?
At this time, the Public Utilities Department is not cutting off customers who haven’t paid. You also won’t have to pay any interest or late fees. Once a review of your account has been completed, your bill (s) will be sent. I received several months’ worth of water/wastewater bills and I cannot pay the full amount right away.
