How to Pay Your Pacific Power Bill by Phone

Paying your electric bill is easy when you use the Pacific Power bill pay phone number. Pacific Power offers a few different payment options including paying online by mail, automatic payments, and over the phone. For some customers, calling in to pay is the most convenient way to ensure your bill gets paid on time each month.

In this comprehensive guide, we’ll explain everything you need to know about using the Pacific Power phone number to pay your electric bill

Overview of Pacific Power Bill Payment Options

Before we dive into the specifics of paying by phone, let’s quickly summarize all the payment options Pacific Power offers its customers:

• Online – Register for an online account to pay bills via the Pacific Power website. You can set up autopay as well.

• Phone – Call the Pacific Power phone number to make one-time bill payments or set up recurring payments over the phone.

• Mail – Send a check or money order via standard mail to Pacific Power’s payment mailing address.

• In person – Visit an authorized Pacific Power payment location to pay your bill in person with cash, check or money order.

• Automatic payments – Enroll in auto bill pay to have payments automatically deducted from your bank account each month.

• Budget Billing – Pay a fixed amount every month based on your average energy costs.

Paying online and setting up automatic payments are convenient options for many customers. But if you prefer speaking to a live agent, the phone payment option is the way to go.

How to Pay Your Pacific Power Bill by Phone

Paying your Pacific Power bill over the phone is quick and easy. Here are step-by-step instructions:

Step 1: Call the Pacific Power Bill Pay Phone Number

The number to call to pay your Pacific Power bill is 1-800-672-2403.

This toll-free number can be called 24 hours a day, 7 days a week. There may be extended hold times during peak hours. The best time to call is early morning or late evening.

Step 2: Speak With a Customer Service Agent

When you call the bill pay number, you’ll speak to a Pacific Power customer service agent who will assist you with making a payment on your account. Let them know you are calling to make a payment.

Be sure to have your Pacific Power account information handy, including:

• Pacific Power account number
• Service address
• Amount owed
• Due date

Having this information ready speeds up the payment process.

Step 3: Select Your Payment Method

You can pay your Pacific Power bill over the phone using:

• Debit card
• Credit card
• Electronic check

Debit cards, credit cards, and electronic checks are all accepted over the phone.

Keep in mind credit and debit card payments incur a processing fee of $2.50 per transaction. Paying by e-check from your checking account allows you to avoid the fee.

Step 4: Provide Payment Information

Once you select your payment method, the agent will collect the necessary details, including:

• Card number and security code for debit/credit payments
• Bank name, routing and account number for e-check payments

Do not provide your full Social Security number over the phone. Only the last 4 digits should be needed for verification.

Step 5: Get a Confirmation Number

After your Pacific Power payment is processed, request a confirmation or reference number from the agent. Record this number and payment amount for your records.

The confirmation number proves your bill is paid in full in case there are any issues. Keep it until the payment appears on your next statement.

Helpful Tips for Paying by Phone

Follow these tips for a smooth phone payment process:

• Call early – Avoid long hold times by calling early in the morning or late evening to pay.

• Note payment date – Pay attention to the due date and allow 3-5 business days for phone payments to process and avoid late fees.

• Double check amount – Confirm the amount the agent says you owe matches your actual bill to pay the correct amount.

• Save confirmation number – Keep the confirmation number in a safe place or take a picture of it for reference.

• Check statements – Review statements to confirm your payment was properly credited to your account.

• Set up autopay – Consider setting up automatic monthly payments over the phone to avoid having to manually pay each month.

Cost to Pay Pacific Power Bill by Phone

It is free to pay your Pacific Power bill over the phone using an electronic check from your checking account. However, if you pay by debit or credit card, there is a $2.50 convenience fee per transaction.

The fee covers processing costs from the card networks. Paying by e-check helps avoid the extra charge.

Paying Other Ways Instead of Phone

While the phone payment option is quick and easy, here are a couple other convenient ways to pay your Pacific Power electric bill:

• Online Account – Register for online account access to pay online 24/7. You can also set up autopay.

• Automatic Payments – Enroll in automatic monthly payments that debit your bank account around your bill’s due date.

• Mail – Send a check or money order to Pacific Power’s payment address before the due date. Allow extra time for mailing.

No matter which option you choose, just make sure your Pacific Power electric bill gets paid before the due date to avoid late fees and potential disconnection. Reach out early if you ever need payment assistance.

Get Help from Pacific Power

If you have trouble paying your electric bill on time, Pacific Power has programs that can help, including:

• Payment arrangements
• Extensions
• Balance forgiveness
• Energy assistance funds

Call Pacific Power customer service at 1-888-221-7070 to discuss bill pay assistance options. Avoid power shut off by getting the help you need.

The Bottom Line

Paying your Pacific Power electricity bill is quick and convenient when you call 1-800-672-2403. Just have your account number, amount due, and payment details ready. Track your confirmation number and make sure the payment posts. Consider setting up autopay to simplify monthly bill payment.

Following the steps outlined here will help ensure your Pacific Power bill gets paid accurately and on time. Just pick up the phone and dial the bill pay number whenever you need to make a payment.