Lake Of Egypt Water Bill Pay

How to Pay Your Lake Of Egypt Water Bill

If you are a resident or business owner in the Lake of Egypt region of southern Illinois, chances are you receive your water service from Lake Egypt Water District Paying your water bill on time each month is important to avoid any service disruptions. Lake Egypt Water provides various convenient payment options to fit every customer’s needs This comprehensive guide will walk through everything you need to know about paying your Lake of Egypt water bill.

Overview of Lake Egypt Water District

Lake Egypt Water District is a not-for-profit rural water association providing drinking water and fire protection services to residents and businesses in the Lake of Egypt region. Their service area covers Marion, Johnson, and Williamson counties in southern Illinois.

The water district is governed by a 5-member elected Board of Directors. They source water from Cedar Lake and provide treatment at their facility before distributing it to customers through an extensive network of water mains tanks pumps and hydrants.

As of 2022, Lake Egypt Water District supplies water to approximately 8,500 residential, commercial, and industrial customers across their 300 square mile service territory. They maintain over 400 miles of water mains and infrastructure valued at $50 million.

Billing and Payment Overview

As a Lake Egypt Water customer, you are billed monthly for your water usage and service. Bills are issued around the 20th of each month, with payment due by the 10th of the following month.

For example, your usage for January would be billed in mid-February and payment would be due by March 10th.

There is a late fee assessed for any bills not paid by the due date. Lake Egypt Water also charges reconnect fees if service is disconnected for non-payment.

The standard residential water rate as of 2022 is $14.50 per 1,000 gallons used. There is also a monthly service charge based on your meter size. Most homes have a 5/8” or 3/4″ meter, with a service fee of $20.75 per month.

Ways to Pay Your Lake Egypt Water Bill

Lake Egypt Water District offers numerous payment options to provide maximum flexibility and convenience:

Pay Online

The easiest way to pay is through Lake Egypt’s online bill pay system at https://lakeegyptwater.myruralwater.com/. You can make secure online payments 24/7 using Visa, MasterCard or Discover credit and debit cards. You’ll need your 7-digit account number from your water bill to process payments online.

Pay by Phone

Call Lake Egypt Water District at (618) 964-1380 during business hours to pay over the phone using your credit/debit card. Make sure to have your account number ready when you call.

Pay by Mail

Detach the payment coupon from your paper bill and mail it along with a check or money order to the payment address printed on the coupon. Allow 5-7 business days for mailed payments to avoid late fees.

Pay in Person

Bring cash, check or money order to the Lake Egypt Water District office located at 11484 Lake of Egypt Road, Marion, IL 62959. In-person payments can be made weekdays from 8am to 4pm except on holidays.

Bank Bill Pay

Set up automatic or one-time payments through your bank’s online bill pay system. Payments are deducted from your bank account and mailed to Lake Egypt as a check or electronic payment. Check with your bank on any fees and processing times.

Auto-Pay

Enroll in auto-pay directly through Lake Egypt Water District to have your bill paid automatically each month on the due date via credit/debit card or bank account. Complete the auto-pay enrollment form on their website.

Drop Box

Place your check or money order in the secure drop box located outside the Lake Egypt Water District office if arriving after business hours.

Tips for Paying Your Bill

Follow these tips and best practices when paying your Lake Egypt water bill:

• Double check account numbers to avoid misdirected payments

• Allow up to 7 business days for mailed payments

• Watch for notifications if you enroll in auto-pay

• Check for leaks if your usage seems abnormal

• Contact Lake Egypt with billing questions before the due date

• Avoid late fees by paying on time every month

• Notify Lake Egypt Water if your contact information changes

• Keep payment receipts and payment confirmation numbers

Staying on top of your water account responsibilities ensures smooth and uninterrupted service from Lake Egypt Water District.

What If You Can’t Pay on Time?

If an emergency or financial hardship prevents you from paying your water bill on time, contact Lake Egypt Water District immediately to discuss payment plan options and avoid disconnection.

They may be able to offer payment arrangements or extensions depending on your circumstances. It’s also possible to apply for utility bill assistance programs for low-income households that help cover water bills.

Disconnection can be avoided with proper communication and utilizing available payment assistance resources. Don’t wait until after your service gets disconnected to seek help.

Disconnection and Reconnection Process

If your water bill remains unpaid after the due date, here is the typical process:

• A past due notice is issued after non-payment by the due date.

• 10 days after the due date, a second past due notice is sent indicating disconnection will occur without payment.

• Approximately 25 days after the initial due date, your water service will be disconnected if the bill is still unpaid.

• To resume service after disconnection, you must pay the past due bill, late fees, and a reconnect fee of $40 during business hours.

• Service restoration occurs once full payment is received. Reconnection may take up to one business day.

Avoid the headaches and extra fees of service disruption by keeping current on paying your Lake Egypt Water bill. Utilize one of the many payment methods available to maintain uninterrupted water service.

Other Billing Topics to Know

Here are some other important notes related to Lake Egypt Water District billing and service:

• Bills are based on monthly meter readings by Lake Egypt staff. Accurate meter readings ensure proper billing.

• If your meter malfunctions, your bill will be based on prior usage history during the same month.

• Water rates are approved by the Board of Directors and typically adjusted annually. Check your bills for current rates.

• All bills are due for payment by the 10th of the month. Late fees apply after that.

• Leaks on the customer’s side of the meter are the customer’s responsibility. Inspect your plumbing for leaks to avoid higher bills.

• Customers have the right to dispute bills and request meter re-reads if they believe a bill is inaccurate.

Staying informed on Lake Egypt’s billing practices and rates enables you to pay your water bill on time and avoid unnecessary fees or issues.

Signing Up for New Water Service

To establish new water service with Lake Egypt Water District, simply visit their website and complete the new service application. You’ll need to provide information like:

• Service address

• Requested start date

• Billing name, address, and contact information

• Social security number

There is a $20 account setup fee, along with a deposit ranging from $50 to $150 depending on your meter size. If you have an existing meter, the previous owner’s deposit will transfer to you after the final bill is settled.

Once your application is approved, Lake Egypt Water will schedule your service activation on the requested start date. They will read your meter and issue your first bill covering usage from the activation date through month end.

Signing up for reliable Lake Egypt Water District service is quick, easy and convenient for new residents or businesses in their service area. Just complete the new service application located on their website.

Contacting Lake Egypt Water District

Lake Egypt Water District staff are available to answer any billing, service, or water quality questions you may have:

Phone: (618) 964-1380

Email: [email protected]

Office Hours: Mon-Fri from 8am to 4pm

Address: 11484 Lake of Egypt Rd, Marion, IL 62959

Contact them promptly if you notice leaks, receive an unusually high bill, or experience any service problems. Their team is standing by to serve the needs of Lake of Egypt area water customers.

Paying your water bill doesn’t have to be a hassle with the numerous convenient payment options offered by Lake Egypt Water District. Pay online, by phone, automatic bank drafts, or any method that fits your needs before the monthly due date. Maintaining a current water account makes life a little easier.