How to Contact Veterans United Home Loans for Bill Pay Assistance

Paying your mortgage on time each month is an essential part of homeownership. However, things happen and you may need help from your lender. Veterans United Home Loans offers several ways to get bill pay assistance if you need it.

Veterans United Home Loans is one of the largest VA lenders in the country. They have provided over 1 million VA loans since they were founded in 2002. Their mission is to help military members, veterans, and their families become homeowners.

Ways to Contact Veterans United for Bill Pay Help

If you need assistance with paying your Veterans United mortgage here are some options

By Phone:

• 573-876-2600 – This is Veterans United’s local office number in Columbia, Missouri You can reach any department using this number

• 1-800-884-5560 – This toll-free number also connects you to all Veterans United departments. It may be more convenient if you are calling long distance.

• 1-855-217-0772 – To speak specifically to a servicing specialist about your mortgage account, call this dedicated toll-free number. They can help with bill pay issues.

By Email:

• [email protected] – Send an email to Veterans United’s customer service team for assistance. Include your name, loan number, and contact information.

By Mail:

• Veterans United Home Loans
  Attn: Client Advocate
  1400 Forum Blvd. Ste. 18
  Columbia, MO 65203

Send written correspondence to this address for bill pay help. Make sure to include key details like your name and account number.

Website Contact Form:

• Veterans United has an online contact request form you can use. Fill in your information and reason for contact to get help with mortgage payments.

In Person:

• Visit the Veterans United local office at 1400 Forum Blvd., Suite 18, Columbia, MO 65203 if you are in the area. Their customer service team can assist with account issues.

What to Do If You Need Bill Pay Assistance

Falling behind on your mortgage payments can happen if you lose your job, have unexpected medical bills, or face other financial hardships. Veterans United has options to help customers regain stable footing.

Here are some tips if you need bill pay help:

• Call right away – Don’t wait to call Veterans United. The sooner you ask for help, the more options they have. Last minute calls limit solutions.

• Explain your situation – Be prepared to share details on why you need mortgage assistance. This helps Veterans United understand your unique circumstances.

• Ask about relief programs – Inquire about forbearance or loan modification programs that may be available to help with payments.

• Create a budget – To get approved for bill pay relief, you’ll likely need to provide a budget showing your income and expenses.

• Get promises in writing – Have Veterans United email or mail you written confirmation of any assistance they offer and terms promised.

• Stay in communication – Maintain regular contact with your Veterans United representative throughout the assistance process.

What to Avoid When Seeking Mortgage Bill Pay Help

While asking for payment help is understandable, there are some things you should avoid:

• Don’t ignore letters or calls from Veterans United. This makes the situation worse.

• Don’t apply for new credit or take on additional debt. It hurts your case for relief.

• Don’t make partial payments unless allowed by a formal assistance program.

• Don’t make promises you can’t keep about repayment plans. Be realistic.

• Don’t miss any agreed upon new payment arrangements once assistance is approved.

As long as you communicate openly and provide all required documentation on time, Veterans United will work diligently to find the optimal solution for your mortgage payment challenges.

Alternatives If Veterans United Cannot Offer Assistance

While Veterans United aims to help customers whenever possible, they legally cannot offer relief options to everyone. If they are unable to assist, here are some alternatives to explore:

• Call a HUD-approved housing counseling agency for guidance.

• Contact other lenders to see if they can refinance your loan with better terms.

• Talk to a credit counselor or bankruptcy attorney to discuss those options.

• Reach out to local housing aid organizations for rental assistance if foreclosure is imminent.

• Discuss a short sale or deed-in-lieu of foreclosure with your real estate agent.

• Connect with financial mentors through the National Foundation for Credit Counseling.

Don’t struggle alone if Veterans United can’t modify your mortgage. Use the resources above to take control of your situation.

Contact Veterans United Today for Bill Pay Help

If you’re having trouble making mortgage payments, time is of the essence. Reach out to Veterans United’s customer service experts right away by calling 1-800-884-5560 or contacting them online. Explain your hardship and be cooperative in providing documentation. Listen carefully and follow all guidance you’re given.

With open communication and a commitment to getting your finances back on track, you can work together with Veterans United to successfully maintain your home loan. Don’t wait – call today to start the process.