The County provides water, wastewater and reuse services to a major portion of the Countys population, including the City of Sebastian. The remaining residents are serviced by private wells and septic tanks, the City of Vero Beach Utilities or the City of Fellsmere Utilities. The General and Engineering Division provides employee support for the operations of the Water Production, Water Distribution, Wastewater Treatment, Wastewater Collection, Reuse, Biosolids, and Customer Service divisions. This division also reviews water and sewer infrastructure associated with private development projects, as well as designs and manages water and sewer capital projects, including assessment projects.
The General and Engineering Division is comprised of administration, engineering, operations managers, and inspection staff. The following is a list of major projects that were completed in the current fiscal year along with a projection of next years goals and objectives.
Reliable utility services like water, sewer, and solid waste removal are essential to households and businesses. Indian River County Utilities provides these services to residents and companies throughout Indian River County, Florida. Customers are responsible for paying their utility bills on time each month to avoid disruption.
Indian River County Utilities offers various payment options to make it quick and easy to pay your bill. This guide covers the available methods and provides tips to stay current on your account.
Online Bill Pay
The fastest and most convenient way for most customers to pay their Indian River County utility bill is online through the payment portal:
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Go to utilwebircgov,com and click on “Pay Now” in the top right,
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If you don’t already have an online account, you’ll need to register with your customer and account numbers.
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Log in anytime to view your balance, payment history, due date, and account status.
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Select “Pay Now” to make a payment by credit/debit card or electronic check.
Online payments post instantly to your account. You’ll receive an email confirmation for your records.
Pay by Phone
To pay your utility bill by phone, call 772-226-1424 and select option 2 for the automated payment system. You will need your 10-digit account number.
The system is available 24/7 and allows you to:
- Check your account balance and next due date
- Make a payment by debit/credit card
- Receive a confirmation number
Just have your card ready when you call. A convenience fee applies to phone payments.
AutoPay
For ultimate convenience, enroll in AutoPay to have your utility bill amount automatically deducted each month on the due date.
To start, print and complete the AutoPay form from the Indian River website. Return it by mail or in person. Payments will then be withdrawn from your specified bank account monthly.
You’ll still receive a statement while avoiding late fees. Notify Indian River County Utilities if you need to cancel or change your AutoPay details.
Pay by Mail
To pay your utility bill by mail, send a check or money order to:
Indian River County Utilities
1801 27th Street
Vero Beach, FL 32960
Write your 10-digit account number on your payment and include your remittance coupon to ensure proper crediting. Allow 7-10 days for mailed payments to avoid late fees.
Pay in Person
You can pay your Indian River County utility bill in person at:
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Main office – 1801 27th Street, Vero Beach, FL 32960 from 8am-5pm Monday-Friday
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Authorized CheckFreePay locations – List on website
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Authorized Western Union locations – List on website
Cash, check, credit/debit cards accepted. Same day processing if received before 5:00pm on business days.
Payment Assistance Programs
If you are experiencing financial hardship and are unable to pay your utility bill, Indian River County Utilities may be able to help, including through:
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Payment arrangements – Set up a payment plan to pay your balance over time.
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Bill discount programs – Discounts available if you meet income qualifications.
Contact their office at 772-226-1424 to explain your situation and see if you qualify for a payment assistance program. Provide documentation to support your request.
Avoid Late Fees and Disconnection
Pay your Indian River County utility bill by the due date listed on your monthly statement to avoid late payment penalties and potential service disruption. Consider enrolling in AutoPay to prevent missed payments.
If your account becomes past due, contact the utility department immediately to make arrangements and avoid additional charges. Keep communicating to resolve the issue.
Contact Indian River County Utilities with Questions
Indian River County Utilities aims to provide top-notch customer service. For billing questions or account updates, contact them:
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By phone at 772-226-1424 Monday-Friday 8am-5pm
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In person at 1801 27th Street, Vero Beach, FL 32960
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Online at utilweb.ircgov.com/Contact to send a message
Update your contact info if it changes so you continue receiving important account notices. Sign up for email billing and payment alerts. Maintaining your account helps ensure uninterrupted utility services. Contact Indian River County Utilities today for help with your bill payment needs.
Power could be shut off at Indian River Mall over utility bill
FAQ
What is the phone number for Indian River County Utilities emergency?
(772) 231-7176 Report a Non-Emergency IssueFor billing or regular customer service issues, please call (772) 770-5300. To report an emergency, call 772-231-7176.
What are the water restrictions in Indian River County?
No landscape watering between 10 am and 4 pm. Limit watering to one hour per day. New plantings can be watered more frequently.
Does Indian River County utilities provide water and sewer services?
Vero Beach, FL: Indian River County Utilities serves some parts of Indian River County with water and sewer services. To find out if your address is in the chosen service area, please call or visit the Indian River County Utilities website. For payment or service requests please call or visit the website.
What is Indian River County water?
This page provides information about Indian River County Water. The Indian River County Utilities provides water for about 109,286 residents living in the Vero Beach area. Indian River County Utilities has been around since 1925 and has two water treatment plants: the South County Water Treatment Plant and the Hobart Water Treatment Plant.
How do I login to Indian River County water?
If you already have an account, you just need to login to the Indian River County Water site. Indian River County Water accepts credit cards, debit, and direct deposit. Click here to login. Would you like to make a new account? You can do that on the Indian River County Water website.
How do I contact Indian River County Utilities?
To find out if your address is in the chosen service area, please call or visit the Indian River County Utilities website. For payment or service requests please call or visit the website. The County provides water and wastewater service to a major portion of the County’s population.
What payment methods does Indian River County accept?
In person payments for taxes, driver’s licenses, and hunting and fishing licenses can be made at any Indian River County Tax Collector’s office. We accept American Express®, Discover®, MasterCard®, Visa®, and debit cards with a MasterCard© or Visa® logo.
What does the Indian River County Board of commissioners do?
Public Administration Local Government The Indian River County Board of County Commissioners is led by Chairman Susan Adams and Vice-Chairman Joseph E. Board of County Commissioners Flescher, oversees the management of County properties, authorizes bonds for capital improvements, and establishes policies.
