Vermont Electric Cooperative (VEC) provides electric service to over 34,000 members in northern Vermont. As a VEC member, you receive a monthly electric bill for your home or business VEC offers multiple convenient payment options to pay your bill online, by phone, mail or in person
Overview of VEC Billing and Payment
VEC sends monthly electric bills to members on the 9th of each month Payment is due upon receipt. Late fees apply if payment is received after the due date.
Members can choose to spread out payments over the year with Budget Billing. Low-income and hardship assistance is also available.
VEC members have access to the SmartHub portal to view bills, make payments, monitor electric use and more.
Pay Online Through SmartHub
The fastest and easiest way to pay your VEC electric bill is through SmartHub. To pay online:
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Go to www.vermontelectric.coop and click on “Pay Now”
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Register for a SmartHub account or log in to your account.
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Select “Pay Now” and choose a payment method – credit/debit card or bank account
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Enter your payment details and submit.
Online payments through SmartHub post instantly to your VEC account. You can also set up recurring auto-pay.
Pay by Phone
Call VEC at 1-800-832-2667 to access the automated phone payment system. You’ll need your account number.
Follow the prompts to check your balance and make a payment by credit/debit card or check. Phone payments typically process within 1 business day.
Pay by Mail
Mail your payment to:
Vermont Electric Coop
PO Box 1400
Brattleboro, VT 05302
Send a check or money order – do not mail cash. Include your member account number on the check. Allow 5-7 business days for mailed payments.
Pay in Person
Drop off your VEC bill payment at the cooperative’s headquarters:
Vermont Electric Coop
42 Wescom Road
Johnson, VT 05656
Office hours are Monday-Friday 7:30am-4:30pm. You can pay by cash, check or money order.
You can also pay at any M&T Bank branch location in Vermont. Bring your VEC bill payment stub.
Auto Pay and Budget Billing
Enroll in Auto Pay through SmartHub to have your payment automatically deducted from a bank account or credit card each month.
With Budget Billing, you pay a fixed amount each month based on your past electric usage. Contact VEC to sign up.
Payment Assistance Programs
VEC partners with community action agencies to provide financial assistance for electric bills through programs like:
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Vermont Fuel Assistance Program (LIHEAP)
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Warmth Program
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Neighbor Helping Neighbor
Payment arrangements can also help avoid disconnection. Contact VEC to learn more about bill help.
Moving? Close Your VEC Account
Notify VEC at least 3 days before you move so a final meter read can be completed. Provide a forwarding address for your final bill and any deposit refunds.
Closing your account on time ensures no continued service issues or billing at your old address. Have all outstanding bills paid before closing.
Access Payment History and Account Details
Through SmartHub, you can view billing history, make payments, monitor electric use and more. On your desktop, tablet or phone, log in anytime to manage your VEC electric account.
You can also call VEC Member Services to access account details, payment information and copies of previous bills.
Stay on top of your monthly Vermont Electric Coop electric bill. Pay on time through the secure SmartHub portal, by phone, mail or in person. Manage your account easily online or contact VEC for any billing questions.
VEC: 18
SmartHub: 8
Online: 6
Phone: 3
Mail: 3
In person: 3
Bill: 12
Pay: 12
Account: 7
Budget Billing: 3
Auto Pay: 3
Assistance: 2
Late: 1
Fees: 1
Close: 1
History: 1
Details: 1
Vt. Electric Co-op implements AI to track energy demand
When will my Vermont Electric Cooperative pay now payment be posted?
Welcome to the Vermont Electric Cooperative Pay Now Site. Payments made after 9:00pm will post the following business day.
What is Vermont Electric Cooperative?
Vermont Electric Cooperative is an electric distribution utility owned by its members. It serves over 33,000 members in 75 communities with safe, affordable, and reliable energy services. Use SmartHub to manage your account , explore your usage, and set notifications. Report outages. Track service outages and estimated restoration times.
How do I pay my Tennessee Valley Electric Cooperative Bill?
You can use Apple Pay, a debit card, a bank account, or a credit card to pay your Tennessee Valley Electric Cooperative bill on their website or through Doxo. For billing inquiries, contact them directly at 866-925-4916.
How do VEC members pay their electric bills?
VEC members may choose to pay monthly electric bills on a fixed budget payment plan. This allows members to spread their projected electric bill payments over a 12-month period, adding predictability for budgeting. Under budget billing, VEC figures out how much members owe each month by taking the average of their bills from the previous 12 months.
How does VEC budget billing work?
Under budget billing, VEC figures out how much members owe each month by taking the average of their bills from the previous 12 months. In the first budget year, VEC checks the member’s account halfway through the year to make sure that actual usage matches what was planned. If it doesn’t, the monthly budget amount is changed.
