Paying your water bill on time is important for continued service, avoiding late fees, and maintaining a positive payment history. This article provides a comprehensive guide to paying your residential or commercial water bill to Sandy City Utility Billing.
Overview of Sandy City Water Service
Sandy City provides water service to over 50000 residential and commercial customers. The city’s water comes from various sources including mountain streams wells, and springs. The water is treated to meet all state and federal drinking water standards before being distributed through an underground pipe network.
As a customer, you are responsible for paying monthly water usage charges to maintain service. Sandy City mails paper bills and provides various payment options.
Your Water Bill
Water bills are issued monthly by Sandy City and include charges for water used during the prior billing period Here’s what to expect
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Bills are mailed to account holders around the 25th of each month
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Payment is due by the 18th of the following month to avoid late fees.
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Check the statement date – this is the period your charges are for.
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The due date is clearly printed on the bill.
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Usage graph shows your monthly and yearly water consumption trends.
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Rates are tiered, so per unit costs increase at higher usage levels.
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Review itemized charges for water, sewer, storm drain, garbage, etc.
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Bills under $50 incur a $2 convenience fee when paying by credit card.
Keeping track of your monthly water bills and paying on time is essential for avoiding disruptions and penalties.
Ways to Pay Your Water Bill
Sandy City offers several payment options to conveniently pay your water bill by the due date:
Pay Online
The easiest way to pay is through the city’s online payment portal using your account number and PIN code:
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Make quick one-time payments and set up autopay.
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MasterCard, Visa, Discover accepted. $2.95 fee for credit/debit payments under $100.
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No fee for electronic checks from US bank accounts.
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View balance and payment history. Update account information.
Simply visit www.xpressbillpay.com and register or log in to access your water account.
Pay by Phone
Call the city’s toll-free automated payment line at 1-866-279-9915. Follow the prompts to use your account number and PIN. Most major credit cards and debit cards are accepted for a $3.95 fee per transaction.
Pay by Mail
Send a check or money order along with your payment stub to:
City of Sandy Utility Billing
10000 Centennial Pkwy
Sandy, UT 84070
Allow 5-7 days for delivery and processing. Write your account number on payments without stubs.
Pay in Person
Bring your water bill to pay by cash, check or card at:
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City Hall – 10000 Centennial Pkwy, Sandy UT 84070
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South Towne Location – 10606 S River Front Pkwy, South Jordan UT 84095
No convenience fees when paying in person by cash or check.
Drop Boxes
Use the drop boxes at City Hall or South Towne Location to leave check or money order payments after hours. Payments left by 5:00pm are credited the same day.
AutoPay Program
Authorize automatic monthly payment withdrawals from your bank account by submitting an AutoPay form with a voided check. Download the form at www.sandy.utah.gov/utilities and mail to:
City of Sandy
Attn: Utility Billing
10000 Centennial Pkwy
Sandy, UT 84070
Payments debit on the bill’s due date each month. Allow 30 days to enroll.
Avoid Late Fees and Service Disruption
Pay your water bill by the due date printed on your monthly statement to avoid penalties:
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A 10% late fee is charged if payment is not received by the due date.
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Accounts over 60 days past due are issued water service discontinuation notices.
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A $30 fee applies if your service is physically turned off for nonpayment.
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Payment plans may be available if you contact the city with issues paying on time.
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Update your contact info so you keep receiving bills if you move.
Setting payment reminders, enrolling in AutoPay, and maintaining your account helps avoid unnecessary fees if you pay late or miss payments.
Payment Assistance Programs
If you are having trouble paying your water bill, Sandy City offers programs to help qualified residential customers:
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Payment arrangements – Set up a payment plan for past-due balances.
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Reduced rates – Low-income seniors and disabled may qualify for rate reductions.
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One-time credits – Maximum $150 credits offered through assistance programs.
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Conservation kits – Free showerheads, aerators to help reduce water usage.
Submit an application to determine eligibility for assistance. Proof of income and expenses required. Resources are limited so apply as soon as possible.
Understand Your Water Usage
Review your water usage each month so you can catch leaks or changes in usage on your bill:
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Compare current and prior water usage on your bill to catch spikes.
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Note usage changes by month, season, or billing period.
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Consider factors like visitors, irrigation, laundry, leaks that increase use.
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Check your home for leaks if usage rises unexpectedly.
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Install an irrigation meter to separately measure outside watering.
Monitoring your consumption patterns will help you anticipate charges and identify issues like leaks early. Contact the city for assistance evaluating changes in your water usage.
Summary of Paying Your Sandy City Water Bill
Sandy City Council to look at pay discrepancies and hiring practices
FAQ
What is the phone number for Sandy City?
Where do I pay my water bill in Laurel Mississippi?
Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.
How do you pay a water bill in BC?
Pay online through your bank, it’s the quickest and easiest way. You can also pay at an ATM or dropping off a cheque. There are several different ways to pay your utility bill.
How do I pay my Sandy utility bill?
You can pay your sewage, water, stormwater, and SandyNet Fiber bills at Sandy City Hall (39250 Pioneer Boulevard), mail them to the same address with payment, or pay them online (see below). Please make checks out to “City of Sandy” and write your account number in the “Memo” line. Start, stop or move service: Moving?.
How can I make a payment with Sandy City Water?
You can make a payment to Sandy City Water by setting up a new account on their website. You can then pay with credit, debit, or direct deposit. Alternatively, you can make a one-time payment without creating an account.
How do I contact Sandy City public utilities?
The non-emergency number for Sandy City Police is 801-568-7200. Sandy City Public Utilities provides clean drinking water, handles flood control and stormwater, maintains and improves public street lighting, safeguards our source waters in the Wasatch canyons watershed, and encourages people to save water.
How long does Sandy City water service take?
It takes generally two business days to start Sandy City water service. To start service, fill out the Start Service Form . If you’re leaving Sandy City and don’t want to keep getting bills, you’ll need to turn off your water service.
What is Sandy City Water?
There are about 99,750 people who live in the Sandy area who get their water from Sandy City Water, which is part of the City’s Public Utilities Department. The Metropolitan Water District of Salt Lake sends treated surface water to the Sandy Water Division, which was founded in 1893.
What does Sandy City public works do in the winter?
The Sandy City Public Works Department is in charge of making more than 891 lane miles of streets safe to drive on during the winter. When inclement weather hits, they work hard to ensure safer travel conditions. Water Watch is a separate service that lets users log in to see how much water they use, set a budget, get alerts, and manage their water costs.
