North State Communications provides fiber internet TV and phone services to homes and businesses across North Carolina, South Carolina, and Virginia. With numerous options to make payments, they aim to offer convenient billing for customers. This article will explore the available bill pay methods for North State accounts.
Online Account Access
The easiest way to view and pay your North State bill is by setting up an online account. You can register at lumosfiber.com/my-account.
To get started, have your account number ready. You’ll need to enter it along with some personal details.
Once your account is created, you can:
- Check your current balance
- View billing statements
- Make one-time payments
- Set up autopay
- Go paperless
The online portal allows debit/credit cards, checking accounts, and Lumos gift cards. You’ll receive instant payment confirmation when paying online.
Paying by Phone
North State Communications provides a toll-free automated phone system for payments without talking to an agent Simply call 1-866-387-0884 anytime 24/7
You’ll need your account number and card details. The automated system will guide you through the process and provide a confirmation number.
Paying by Mail
To pay your bill through the mail, detach the payment stub from your monthly statement. Write your account number on the check or money order and mail it to:
North State Communications
PO Box 6001
Raleigh, NC 27628-6001
Allow 5-10 business days for mailed payments to process. Late fees can apply to payments received after the due date.
Paying in Person
You can also pay your bill in person at one of the North State walk-in centers located in:
- High Point, NC
- Lexington, NC
- Pilot Mountain, NC
- West Jefferson, NC
Bring your payment stub and account number. Cash, checks, money orders, and credit/debit cards are accepted. Payments process same-day if received before closing.
AutoPay for Automatic Payments
For maximum convenience, enroll in AutoPay through your online account portal. This automatically deducts your monthly balance from a payment method of your choosing.
With AutoPay, you’ll never miss a payment deadline or risk late fees again. Payments debit 3 days prior to the due date. You can cancel or change your payment method anytime.
Paperless Billing
In addition to AutoPay, you can reduce clutter and waste by going paperless. This delivers your bill directly to your online account instead of mailing paper statements.
Simply toggle the paperless billing option after logging into your account. You’ll get instant access to billing details without waiting on snail mail. But you can still print if needed.
Understanding Back Billing
If a billing error leads to undercharging for services, North State can back bill to recover lost revenue. The maximum lookback period is 36 months.
Conversely, overcharges will be refunded up to 36 months. Back billing does not apply in cases of theft, fraud, or late payment. Knowing the policy prevents surprises.
Getting Account Support
If you need help with your North State Communications account, customer service is available:
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By phone at 1-866-387-0884 from 7am to 9pm on weekdays
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Through online chat on lumosfiber.com during business hours
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By emailing [email protected]
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In person at local centers from 9am to 5pm on weekdays
Reaching out to the billing department ensures you get timely answers to any account questions.
Summary
From the online portal to auto-pay options, North State Communications provides convenient billing for fiber optic customers. Pay online, by phone, mail or in person. Understand back-billing practices. And leverage available support as needed. With multiple payment choices, paying your bill is quick and easy.
Online Banking: Bill Pay Tutorial
FAQ
How do I pay my lumos bill by phone?
Click on My Account. Register to pay by credit, debit, or checking account as well as set up monthly recurring payments. Call EasyPay anytime at 336-886-3279 to pay by credit or debit card.
How do I cancel my Lumos service?
Do not use the services if you do not agree to these prices, charges, terms and conditions. You can cancel the services right away by calling Lumos Networks at 1-800-320-6144 for more information.
How can I pay my Northstate bill online?
For your NorthState bill, you can use doxo to pay online with a credit card, debit card, or money straight from your bank account. Doxo is a safe and easy way to reach your financial goals and pay all of your bills from one account. From a single app, you can pay your NorthState bill, keep track of all your bills, get reminders about when payments are due, and set up automatic payments.
Does North State Communications offer Internet service?
North State Communications provides Internet service to approximately 218,621 people in 11 cities over 1 state. They offer Internet service via the following technologies: Fiber Internet, DSL Internet and Copper Internet.
Is NorthState a telecom company?
NorthState is a telecom company that has been around since 1895 and has its main office in High Point, NC. It serves the Piedmont Triad and the southeastern US with phone, TV, and internet services. Common questions, curated and answered by doxo, about paying NorthState bills. How can I pay my NorthState bill? You can pay them directly on this website.
How can I pay my NorthState bill on doxo?
You can use a credit card, debit card, Apple Pay, or your bank account to pay your NorthState bill right on this website.
When did Northstate start offering cell phone service?
In 2005, NorthState spent $30 million to begin offering the area’s first fiber optic residential service. In 2007, NorthState’s cell phone service changed from Cingular to AT&T. Also in 2007, the company began offering 3G service.
