Paying your phone bill on time each month is important to keep your phone connected and avoid late fees. New Wave Wireless makes paying your bill quick and easy through their online bill pay system. In this comprehensive guide we’ll walk through everything you need to know about paying your New Wave Wireless bill online.
Overview of New Wave Wireless
New Wave Wireless is a national cellular network provider based in the United States. They offer competitive plans on the major networks like Verizon, AT&T and T-Mobile. New Wave has retail locations across several states, including Arkansas, Oklahoma, Missouri and more.
The company provides cell phones, tablets and mobile hotspots. They also offer services like phone and tablet repair For existing customers, New Wave Wireless has an online account system to manage your service and easily pay bills.
Benefits of Paying Your Bill Online
Paying online with New Wave Wireless provides several benefits:
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It’s fast – Pay instantly without having to mail in a check or money order.
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It’s secure – Payment information is encrypted to keep your data safe.
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It’s convenient – Pay anywhere, anytime from your computer or mobile device.
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Avoid late fees – Online payments post instantly to your account.
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View payment history – See all your previous bills and payments in one place.
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Setup autopay – Set and forget bill payments to happen automatically each month.
How to Pay Your New Wave Wireless Bill Online
Below we’ll cover step-by-step how to pay your bill through the New Wave Wireless website:
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Visit newwavewireless.com – Go to the New Wave Wireless website and click on “Pay Your Bill” at the top.
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Login to your account – Enter your New Wave Wireless username and password and click Login. If you don’t have an account yet, you can register here.
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Select a payment method – Choose to pay with a credit/debit card, PayPal or a New Wave Wireless account credit.
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Enter payment details – If paying with a card, enter your card number, expiration date and CVV security code.
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Confirm your information – Carefully review the payment amount, card details and billing account name before submitting.
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Get a payment confirmation – Once your payment is completed, you’ll see a confirmation page and receipt number.
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Check your account – Log back into your New Wave Wireless account to see the payment applied.
It’s that easy! The whole process usually takes less than 5 minutes. Payments made before 8:00pm CT each day are applied to your account same-day.
Payment Methods Accepted
New Wave Wireless offers several ways to pay your bill online:
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Credit/Debit Card – Visa, MasterCard, American Express and Discover cards are accepted. Debit cards with a major card logo can also be used.
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PayPal – Pay directly from your PayPal account balance or linked bank account or cards.
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New Wave Account Credit – Pay with funds deposited to your account, like from a gift card redemption.
They do not accept bank account ACH payments directly on their website. You can pay with a debit card linked to your bank account.
Autopay for Automatic Payments
One of the best ways to avoid missing payments is to setup Autopay through New Wave Wireless. With Autopay, the amount due each month is automatically charged to your credit card on your bill’s due date.
Here’s how to setup Autopay:
- Go to “My Account” and select “AutoPay Program”
- Check the terms and conditions box and click Next
- Enter your credit/debit card information
- Pick the day each month you want payments processed
- Review and submit the request
Once active, you’ll see “AutoPay Enrolled” on your account. Now your bill is paid on time without you having to do anything!
Check Payment History & Print Receipts
The New Wave Wireless website also lets you see your previous bills and view or print receipts for payments made.
To see payment history:
- Go to “My Account” and select “Payments”
- Pick the date range to view bills and payments
- Click on any payment to see the receipt
- Print or save the receipt as needed
Having a record of your payments is useful for expense reporting or resolving any billing disputes.
Avoid Late Fees with On Time Payment
New Wave Wireless has a late payment fee policy:
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The bill due date is shown on your monthly statement
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Payments after the due date are considered late
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A $5 late fee may be charged for overdue payments
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After 60 days past due, accounts may be sent to collections
Avoid any late fees by paying your bill early or setting up automatic payments. New Wave Wireless makes paying online fast and provides payment history, so you can easily stay on top of your bill.
Get Account Support from New Wave Wireless
If you ever have questions about your bill amount or due date, the New Wave Wireless support team is available to help:
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By phone – Call 888-9-NEWWAVE and speak to a billing specialist
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Online chat – Chat live on their website during support hours
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Email – Email [email protected] and typically get a reply within 24 hours
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In-store – Visit any New Wave Wireless retail location for in-person help
The support team can explain charges, due dates, payment issues and any account notices. Contact them if you see any errors or inconsistencies on your monthly bill.
Switching Carriers? Pay Final Bill to Avoid Collections
If you are switching wireless companies and closing your New Wave Wireless account, be sure to pay any remaining balance due. This includes paying your final bill covering your last month of service.
Even after you port your phone number and switch carriers, you are still responsible for paying your last New Wave Wireless bill. If not paid, the account may be sent to collections, impacting your credit. Avoid this by paying the final bill promptly or setting up autopay to pay it automatically.
Once paid, be sure to get a final bill statement showing a $0 balance due. Keep this for your records when closing the account.
Paying your New Wave Wireless bill promptly each month using their online bill pay system helps you avoid any service interruptions or late fees. Setup only takes a few minutes and can be done from your computer or mobile device. Automatic payments make bill pay even easier.
New Wave also provides account support if you have any billing questions. Be sure to pay any final bill when switching carriers to not impact your credit. Using online and automatic payments makes managing your wireless bill simple.
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