When you move to a new home in American Canyon, youll most likely already have running water, but youll still need to set up water service with the City Of American Canyon Water. Luckily, American Canyon has made it pretty simple with the following online form. Starting service generally takes just two business days.
When you move out of a home in American Canyon, youll need to stop your water service with the City Of American Canyon Water, so you dont keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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Paying your water bill in American Canyon just got easier! The city has implemented new systems to make paying your water bill simple, convenient, and affordable In this article, we’ll walk through all the ways you can pay your American Canyon water bill, provide tips to avoid late fees, explain available payment assistance programs, and outline the utility billing collection policy.
Online Bill Pay
The easiest way to pay your American Canyon water bill is online through the city’s website You can make secure credit, debit, or e-check payments 24/7
Online payments do have a 2.75% processing fee ($1.95 minimum) when using a credit or debit card. This fee goes directly to the credit card processor, not the city. However, you can avoid this charge altogether by paying through your bank account with an e-check at no cost.
To start paying your water bill online, visit the City of American Canyon website and click on “Pay Your Bill”. From there, you can set up an account or make one-time payments.
Paying by Mail, Phone, or In-Person
If you prefer more traditional payment methods, paying by mail, phone, or in-person are also options:
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Mail Send your water bill payment to City of American Canyon, PO Box 1410 Suisun City CA 94585-4410
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Phone: Call (707) 647-4364 to pay over the phone.
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In-person: Visit City Hall at 4381 Broadway, 2nd Floor. Open Monday-Friday, 8:30am-5pm (closed 12pm-1pm). A 24-hour drop box is also available in the City Hall parking lot.
Avoid Late Fees
To avoid late fees on your American Canyon water bill, payments must be received by the due date printed on your monthly statement. Late fees are 1.5% on balances over $10.
If your payment will be late, you can request a one-time fee waiver or setup a personalized payment plan to have late fees waived as you pay off your balance. Applications for waivers and payment plans are available on the city’s website.
You can also call the utility billing department at (707) 647-4364 for customized payment assistance.
Payment Assistance Programs
American Canyon offers payment assistance programs for qualifying residents who need help paying their water bills. These programs can provide fee waivers, bill discounts, and flexible payment plans.
To find out if you qualify, review the available payment assistance programs below:
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Water Rate Assistance Program: Offers a discount equal to the fixed meter charge for customers enrolled in PG&E’s CARE program. Must renew annually.
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Payment Extensions: Request an alternative due date for a single payment to avoid disconnection.
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Payment Arrangements: Set up a monthly payment plan to pay off past due balances over 6-12 months. Late fees will not be waived.
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Late Fee Waivers: Waive one month of late fees for low-income residents once per year. Other customers qualify once every 12 months.
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Travel Sewer Fee Waivers: Waive monthly sewer charges if traveling over 30 days and water use is under 4 units.
Utility Billing Collection Policy
The City of American Canyon has a formal utility billing collection policy that outlines the procedures for monthly billing, due dates, late payments, and service disconnection.
Key points in the policy include:
- Bills are issued monthly and due 21 days after billing.
- Late fees apply to balances over $10.
- Accounts 30 days past due receive a Disconnect Notice.
- Service is disconnected if payment is not received within 15 days of the notice.
- A $50 fee is charged to resume service after disconnection.
Review the city’s full utility billing collection policy on their website to understand your rights and responsibilities as a customer. Knowing the procedures for missed payments can help you avoid unnecessary fees.
Take Control of Your Water Bill Payments
By paying your American Canyon water bill online, requesting payment assistance when needed, and understanding the utility’s policies, you can simplify your experience as a customer.
Paying on time, setting up reminders, and utilizing available payment assistance programs will help you keep your water flowing smoothly all year long. Take advantage of the convenient systems implemented by American Canyon to take control of your water bill payments today!
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires American Canyon City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Have a Question, Issue or Comment?
Main Customer Service Physical Address: 4381 Broadway Street American Canyon, California 94503 707-647-4558 [email protected]
Emergency (24 hours – broken water main or pipeline, etc.) 707-995-8674
From Source to Tap – City of American Canyon Water Process
FAQ
Where does American Canyon get its water?
The main source for our water supply is the State Water Project through the North Bay Aqueduct. When we need to, we add treated water from the cities of Napa and Vallejo to our supply during the busy irrigation season.
What happens if I don’t pay my water bill in California?
A final disconnection notice will be sent if you don’t follow the terms of an amortization plan for 60 days or more, or if you don’t pay your current residential service charges for 60 days or more.
Where do I pay my water bill in Laurel Mississippi?
Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.
How do I pay my water bill in St. Louis?
Payment for water-refuse services is due 15 days after the billing date. You can pay your water and refuse bill in person at a number of locations, by mail, over the phone, over the internet at payitstlouis.com, or by direct deposit from a checking or savings account. com [payitstlouis. com].
How do I pay my Recology American Canyon Bill?
If you are a customer of Recology American Canyon, you can now pay your bill over the phone. Just call 707-731-6526 and have your account number ready. Welcome to the new Customer Account Portal! In it, you can pay your bill, see your statements, see your service calendar, and do other things. Recology American Canyon bill pay.
Does American Canyon have a water supply?
It is always hard for cities and water districts across the state to get, treat, and deliver water to customers, whether there is a lot of it or not. American Canyon is no exception. The main source for our water supply is the State Water Project through the North Bay Aqueduct.
Does American Canyon City water have a water quality report?
As part of the Safe Drinking Water Act, the EPA makes American Canyon City Water check the quality of the local water every year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
