If you’re a resident of Fort Smith, AR, paying your monthly water/sewer bill to the city utilities department is easy and convenient. Fort Smith offers multiple payment options – online, by phone, by mail, or in person.
In this comprehensive guide, we’ll outline the quickest and easiest ways to pay your Fort Smith water bill, plus provide key billing details and payment tips every customer should know.
Paying Online – The Fastest Way
The most convenient way to pay your Fort Smith water bill is online via the city’s website, Here’s how simple it is
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Visit: Go to www.fortsmithar.gov and click on “Pay Water Bill.”
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Create an Account: As a first-time user, click “Register for Account Access” to create your online account. Provide your account number, address, and create a username/password.
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Log In and Pay Use your username/password to log in anytime and pay your water bill with just a few clicks,
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Payment Methods: Pay by credit/debit card or electronic check (bank account). Visa, Mastercard, Discover accepted.
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View History: See 12 months of previous bills and payment history. Monitor your usage.
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Go Paperless: Opt in to get bills and notices emailed to reduce clutter.
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Auto-Pay: Set it and forget it! Enroll in auto-pay to have your bill paid automatically each month.
Paying online is free, fast, and easy. Your payment will post to your account instantly.
Paying by Phone
If you prefer to pay your Fort Smith water bill over the phone, dial 479-784-2345. You’ll need to provide your account number and payment details.
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24/7 Payments: Call anytime, day or night, to make a payment by phone.
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Payment Methods: Pay with Visa, Mastercard, Discover debit/credit cards.
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Small Fee: A $1.50 convenience fee applies to phone payments.
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Processing Time: Payments by phone take 1 business day to post to your account.
While not as fast as paying online, the 24/7 payment hotline is a convenient option for anyone.
Paying by Mail
To pay your water bill by mail, simply send a check or money order payable to:
City of Fort Smith
Utility Department
P.O. Box 308
Fort Smith, AR 72902
Be sure to include your payment stub or write your Fort Smith account number on the check memo line. Allow 5-7 days for mailed payments to process and post to your account to avoid late fees.
Paying In Person
You can pay your water bill in person at the:
City Utilities Office
801 Carnall Ave, Suite 500
Fort Smith, AR
Office hours are Monday-Friday 8AM-5PM. Cash, check, money order and debit/credit cards are accepted.
For after hours payments, a 24/7 walk-up kiosk is located at the 6th & Rogers office.
Avoid Late Fees: Pay Your Bill On Time
To avoid late fees, your Fort Smith water/sewer bill must be paid by the due date printed on your statement, usually around the 28th of the month.
- Late Fee: 10% of your balance due
- Shut Off: After 60 days past due, your water may be shut off
- Reconnect Fee: $30 during business hours, $75 after hours
Paying on time every month ensures uninterrupted service. Sign up for reminders and auto-pay to stay on track.
Payment Assistance Options
If you’re having trouble paying your water bill, assistance may be available:
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Payment arrangements: Call 479-784-2345 to set up a payment plan.
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LIHWAP aid: Low Income Household Water Assistance Program helps qualified applicants pay water bills. Visit acaaa.org to apply.
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Crisis assistance: United Way helps pay past-due water bills in emergency situations. Call 211 to learn more.
Take Control: Pay Your Fort Smith Water Bill Online
Paying your Fort Smith water/sewer bill is quick and painless when you use the online payment system. Sign up in minutes to review your account, pay bills instantly, monitor usage, enroll in auto-pay, and more. Convenient online bill pay puts you in control. Don’t wait – visit www.fortsmithar.gov and get started today!
New Fort Smith ordinance would change allotted time to pay water bill
FAQ
What county is Fort Smith in?
The third most populous city in Arkansas, USA, is Fort Smith. It is also one of the two county seats of Sebastian County. As of the 2020 census, the population was 89,142.
How do I pay my water bill in Texas?
There is an online form to fill out that only needs your account number and PIN number. It only takes two minutes. Enjoy the convenience of paying your bill online. Available 24/7, Texas Water Utilities’ online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour.
How do I pay my Fort Smith utility bill?
1. From the PayIt Fort Smith dashboard, click Available Bills and then select the blue Pay Bill button. Note: If you just looked up your bill using the Link Account feature, skip to Step 2. 3. Click Pay Total Amount Due. Note: To pay a partial amount, see Make Partial Payments Towards a Fort Smith Utility Bill. 5.
What is the Payit Fort Smith app?
An official app of the Fort Smith Water Utilities Department. With PayIt Fort Smith, you can quickly and easily find and pay your utility bill. Skip the mail and lines by paying your bill online. Store all your information behind a secure login. See historical receipts of utility payments in your profile. Download the PayIt Fort Smith app Today!.
How do I access my Payit Fort Smith account?
Access your account from one easy-to-use online portal. Your utility bill is easy to find and pay with PayIt Fort Smith. You can also manage your account, store information, and do a lot more. Login today and explore the many convenient options available at your fingertips!.
What is the Fort Smith Water Utilities Department?
We work together as a single unit to provide the City of Fort Smith and the River Valley with reliable, high-quality drinking water and water reclamation (wastewater) services. Click here to learn more about the Water Utilities Department and our Mission, Vision, and Values. To report an emergency, please call 479-784-2342.
How can I pay my taxes in Fort Smith?
Call The Collector’s Office at 479-783-4163 to pay your taxes in Fort Smith. You can use a credit or debit card. Alternatively, you can use your bank’s “Bill Pay” service. Mail your Payment to: Tax Collector, P. O. Box 1358, Fort Smith, AR 72902. Be sure to include your tax statement or your TPID# from your statement on your check.