As a customer of Washington Water Authority (WWA), you receive monthly water bills for your home or business. Paying your water bill on time every month is important to avoid late fees or disruption of your water service. WWA offers several convenient online and offline options to pay your water bill. In this comprehensive guide, we’ll walk through everything you need to know about setting up and managing payments for your WWA water bill.
Overview of Washington Water Authority
WWA is a not-for-profit, member-owned water utility serving homes and businesses in Northwest Arkansas. They are committed to providing reliable and affordable water services to their customers. WWA serves the communities of Fayetteville, Springdale, Rogers, Bentonville and surrounding areas.
As a WWA customer, you receive monthly water bills for your usage based on meter readings. Bills are typically generated at the beginning of each month, with payment due by the date listed on your statement to avoid late fees. WWA offers flexible payment options to make it easy to pay your bill on time.
WWA Online Bill Pay Options
WWA offers two convenient online options to pay your water bill from the comfort of your home or on the go
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Online Bill Pay – Pay by debit/credit card through WWA’s online payment portal A third-party service fee applies based on the payment amount
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Bank Draft – Automatically pay your water bill directly from your checking or savings account each month, No fees apply for bank draft payments
Here’s an overview of how to use WWA’s online bill pay options:
Online Bill Pay
- Visit WWA’s online payment portal through their website.
- Enter your 10-digit account number and name or address on file.
- Select “Pay Bill” and enter your payment amount.
- Enter your debit or credit card information and submit payment.
A service fee ranging from $2.50 to 3.7% of the bill will apply based on the payment amount. Payments post instantly.
Bank Draft
- Download the Authorization Agreement form from the WWA website.
- Complete the form with your account and bank details and sign.
- Return the form to WWA by mail or drop it off at their office along with a voided check.
- Your monthly bill amount will now be automatically drafted from your bank account going forward.
Bank drafts deduct 5 business days before the due date. You can cancel at any time with sufficient notice to WWA.
WWA Offline Payment Methods
If you prefer to pay your water bill offline, WWA offers these options:
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Mail – Send a check or money order to the payment address printed on your bill. Allow 5-7 days for delivery.
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In Person – Bring your payment to the WWA office during business hours. They accept cash, check or money order.
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Phone – Call the third-party payment line at 1-877-829-9047 to pay by debit/credit card over the phone. Service fees apply.
Tips for Paying Your WWA Water Bill on Time
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Review your monthly bill as soon as you receive it and note the due date. Mark your calendar with a reminder if needed.
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Sign up for paperless eBilling to receive bill notifications by email and reduce clutter.
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Schedule recurring bank draft payments so your bill gets paid automatically each month.
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Pay a few days early if sending a mailed check to ensure it arrives by the due date.
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Avoid Mondays, Fridays and the day after a holiday if paying in person to skip lines.
Paying your WWA water bill by the due date every month prevents late fees, service disruption, and other headaches. Choose a convenient payment option that fits your needs. Reach out to WWA customer service if you have any billing questions.
What to Do if You Can’t Pay Your WWA Bill
If you’re ever unable to pay your full WWA water bill by the due date, don’t panic. You have options, including:
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Payment Plan – Contact WWA to set up smaller installment payments over several months.
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Payment Extension – A short extension may be granted if you contact WWA before the due date.
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Financial Assistance – You may qualify for bill assistance programs like LIHEAP based on income eligibility.
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Leak Adjustment – Receive a credit if high usage was due to an undetected leak. Restrictions apply.
WWA wants to help customers facing financial challenges. Call them as soon as possible if you anticipate difficulty paying your bill to discuss arrangements. Shut offs can occur for non-payment, but are always a last resort.
Key Takeaways for Paying Your WWA Water Bill
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Review bills promptly upon receipt and note due dates. Sign up for eBilling.
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Use convenient online or auto-pay options to avoid missing payments.
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If mailing payments, allow 5-7 business days for delivery before the due date.
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Contact WWA immediately if you’ll have trouble paying your bill to make arrangements.
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Payment assistance programs may be available for those facing financial hardship.
Paying your water bill on time every month is easy with WWA’s flexible online, auto-pay, mail, phone, and in-person payment options. Follow these tips and take advantage of the various payment methods to keep your water flowing!
Washington Water Authority’s legal designation could change to public water authority
What payment options does Washington Water Authority offer?
Washington Water Authority offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs. Getting an email with your bill: If you’d like to get your bill by email, please sign up for our eBilling portal here. Payment By Mail.
How much does Washington Water Authority charge?
A breakdown of the service fees are listed below: Debit/Credit Card up to $67. 70 $2. 50 Debit/Credit Card over $67. 70 3. 70% of Bill Welcome to the Official Website of Washington Water Authority in Farmington, AR!.
How do I make a payment at Washington Utilities?
Pay over the phone free: Call 1-877-201-3770 and make a payment. You will need your account number. Make payments at the counter with our customer service. Make payments over the phone with customer services for a $5 access fee. Washington Utilities also offers budget billing for equal payments year-round.
How do I pay my WWA Bill?
You may pay your bill in person at our office address. We accept cash, check, or money orders. Monday, Friday, and the first day after a holiday are usually very busy, so please be aware that you may have to wait longer. Payment Online or Over the Phone: You can also pay your WWA bill online or over the phone with a Debit or Credit Card.
What does Washington Water Authority do?
At Washington Water Authority, our goal is to give our community safe, high-quality water services while also maintaining a high level of customer service and environmental responsibility. SEEN A WATER LEAK? LET US KNOW! PLEASE CALL 479-267-2111 RIGHT AWAY IF YOU SEE A WATER LEAK.
How do I pay my power & water bill?
Use Power and Water’s biller code 7526 and your 17 digit customer reference number. Go to the BPAY website to find out more Set up a direct debit agreement that suits you. From your bank account you can choose to pay: a regular fixed amount weekly, fortnightly or monthly. the total bill amount on the due date of your bill.
