Paying your electricity bill can feel like a chore, but it doesn’t have to be. Rocky Mountain Power makes it easy and convenient to pay your bill over the phone. In just a few quick minutes you can take care of this essential task from the comfort of your home.
Why Pay Your Rocky Mountain Power Bill By Phone?
There are several advantages to paying your Rocky Mountain Power bill by phone:
It’s Fast
You can pay in just a few minutes instead of logging into your account online or mailing in a payment. The automated system is available 24/7 so you can call anytime.
It’s Easy
There are no complex menus to navigate. Just call the toll-free number, enter your account information, and make a payment.
Multiple Payment Options
You can pay with a debit card, credit card, or check over the phone. The system accepts Visa, MasterCard, Discover, and American Express.
Available 24/7
You don’t have to worry about fitting bill pay into business hours The pay by phone system is available anytime day or night.
Avoid Late Fees
Calling to pay ensures your bill gets paid on time, avoiding any late fees. The payment posts to your account immediately.
Paying by phone takes just a few minutes, avoids late fees, and can be done anytime day or night. It’s the convenient way to take care of your Rocky Mountain Power bill.
How to Pay Your Rocky Mountain Power Bill By Phone
Paying your bill by phone is a straightforward process:
Step 1: Call 1-800-672-2405
This toll-free number connects you directly to the Rocky Mountain Power automated pay by phone system. You can call from any phone.
Step 2: Enter Your 10-Digit Account Number
Your 10-digit account number is printed on your monthly bill statement. Enter it using your phone keypad when prompted.
Step 3: Select a Payment Method
You can pay by debit card, credit card, or check over the phone system. Have your payment information handy before you call.
Step 4: Enter the Payment Amount
The system will ask you to enter the amount you wish to pay. You can pay the total due, make a partial payment, or pay a specific amount.
Step 5: Confirm Your Payment Details
The automated system will recap your account number, payment method, amount, and due date. Confirm all details before the payment processes.
And that’s it! In just a few quick minutes, you can pay your Rocky Mountain Power bill by phone 24/7.
Helpful Tips for Paying By Phone
Follow these tips for a smooth payment experience:
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Have your account number and payment method ready before calling.
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Pay during off-peak hours like evenings and weekends to avoid long wait times.
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Say or enter “1” to pay with a debit or credit card. Say or enter “2” to pay by check.
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Enter payment amounts carefully. The system will not warn you about overpayments.
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Record the confirmation number at the end as proof of payment.
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Call early in the billing cycle to avoid forgetting and incurring a late fee.
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Enroll in autopay to have your bill paid automatically each month.
Paying by phone is quick and convenient with just a little preparation. Having your account and payment information handy will ensure a smooth experience.
What Payment Methods Can Be Used?
Rocky Mountain Power offers three options for paying your bill over the phone:
Debit Card or Credit Card
The system accepts Visa, Mastercard, American Express, and Discover cards. Have your card ready as you will need to enter the account number, expiration date, and CVV code.
Electronic Check
Provide your checking account number and routing number and the payment will automatically debit from your account.
Traditional Check
If mailing in a physical check, record the confirmation number provided at the end of the call. This will note the check payment in your account until it is received.
The automated system will walk you through selecting your preferred payment method. Credit/debit cards and electronic checks process immediately while mailed checks take 5-7 days to post.
Helpful Payment Tips
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Save time by enrolling in autopay to have payments automatically taken from your bank account each month.
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Avoid late fees by paying at least the minimum amount due before the due date each month.
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Paying online lets you view payment history and enroll in autopay. But calling works great for quick, one-time payments.
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Payment extensions can be requested if you are having trouble paying on time in a certain month.
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Keep your account number, phone number, and address up-to-date so your bill and reminders reach you.
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Set payment or due date reminders on your calendar so you never miss a payment.
Paying your Rocky Mountain Power bill doesn’t have to be a hassle. Paying by phone is fast, easy, and secure. Just call 1-800-672-2405 anytime to take care of this monthly task in minutes from the comfort of home.
Frequently Asked Questions About Pay By Phone
Is there a fee to pay my bill by phone?
No, there are no fees to use the automated phone payment system. It is a free option.
When will the phone payment post to my account?
Payments by debit/credit card or electronic check are processed immediately. Mailed check payments can take 5-7 days to post.
Can I get a receipt after paying by phone?
Yes, be sure to record the confirmation number given at the end of the call. You can also log into your account online to view payment history.
What if I enter the wrong payment amount?
The system does not warn you about overpayments. Call customer service if you pay the wrong amount.
What are the phone system hours?
The pay by phone system is available 24 hours a day, 7 days a week. You can call anytime.
Will I be charged a fee if my payment doesn’t go through?
You may be charged a fee if your bank declines an electronic check or your card is declined.
What do I do if the call drops before I finish paying?
As long as you entered the payment details, the system should have processed it even if you lost connection. But call back to confirm.
Paying by phone is an easy and convenient option for quick bill payment any time of day. If you have any other questions, visit the Rocky Mountain Power website or contact customer service.
Is Paying Your Electric Bill By Phone Safe?
Yes, paying your Rocky Mountain Power bill by phone is just as safe as other payment options when using the company’s automated system. Here are some tips for secure phone payments:
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Call the official number: Only call 1-800-672-2405 to reach the actual Rocky Mountain Power system. Do not provide info if another number calls claiming to be the company.
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Don’t use call recordings: Scammers can use call recordings to capture your account and payment details. Avoid “pay by phone” options in call menus.
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Stay on the line: Do not provide payment info to an agent who calls you back after paying through the automated system. All agent calls would happen on the original call.
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Check your statements: Review your monthly statements and report any charges you don’t recognize. This helps identify any potential fraud.
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Use your phone: Pay from a personal phone rather than a public phone for privacy. Avoid putting your phone system on speaker.
The pay by phone system uses secure technology to encrypt payment information. As long as you follow basic precautions like using the official system and protecting your account details, paying by phone is safe. Contact Rocky Mountain Power with any concerns.
Other Bill Payment Options to Consider
While the phone payment feature is convenient, Rocky Mountain Power offers other ways to pay each month:
Pay Online
The online account portal lets you securely pay by e-check, debit or credit card. You can also set up autopay.
Pay by Mail
Detach the payment slip from your monthly bill and mail with a check or money order. Allow 5-7 days for processing.
Pay in Person
Take cash, check, or money order to an authorized pay station. Locations can be found on their website.
Pay by Mobile App
Download the Rocky Mountain Power app on your iOS or Android device to pay on the go.
Budget Billing
Have equal monthly payments to make bills predictable. Your account is reconciled yearly.
Prepaid Billing
Pay in advance for service instead of receiving monthly bills. Monitor your balance online.
The phone system provides a quick and easy option for on-demand payments. But Rocky Mountain Power offers other bill pay programs like autopay, budget billing, and prepaid service for extra convenience and savings.
Pay Your Bill Quickly By Phone
Rocky Mountain Power makes paying your electric bill simple by offering multiple payment options. If you need to quickly pay your bill at the last minute
