How to Pay Your Water/Sewer Bill in Newton County, GA

Receiving reliable water and sewer service is essential for every home and business. As a Newton County Water and Sewerage Authority (NCWSA) customer, you have a few convenient options to pay your monthly utility bill. Read on for a complete guide to paying your water and sewer bill in Newton County, GA

Overview of Newton County Water/Sewer Billing

The NCWSA provides water and sewer services to residents and businesses throughout Newton County. As a customer, you receive a monthly bill for your usage that is due by the indicated due date.

Failure to pay on time can result in late fees, service disruption, collections, and damage to your credit. Payment options include:

• Online through the customer portal
• By phone
• By mail
• In person

NCWSA offers secure online and phone payments for quick processing. Mailed checks take longer to post. Paying on time ensures uninterrupted service.

Benefits of Paying Your Bill Online

For fast and easy payments 24/7, the NCWSA customer portal allows you to:

• Pay immediately by debit/credit card or e-check

• View billing history and track usage

• Go paperless with online statements

• Set up automatic recurring payments

• Receive payment confirmations

• Avoid late postal deliveries

• Save money on stamps and checks

Paying online is the most convenient way to stay on top of your water/sewer bill.

Step-by-Step Guide to Paying Online

Follow these simple steps to pay your NCWSA bill online:

Step 1: Visit the Customer Portal

Go to www.ncwsa.us and click on “Pay Your Bill” to access the portal login.

Step 2: Log In

As a first-time user, click “Register” to create your account. Enter your account number, email, password, etc.

Step 3: Select a Payment Method

Choose whether to pay by credit/debit card, e-check, or automatic bank draft.

Step 4: Enter Payment Details

Select if it’s a one-time or recurring payment. Input your amount due, account number, etc.

Step 5: Review and Submit

Double check the payment details before clicking “Submit Payment” to process it.

That’s it! Your water/sewer bill is now paid online in just minutes.

Paying by Phone

In addition to the website, you can pay your NCWSA bill by calling toll-free 1-888-291-0171. Steps include:

• Call the automated pay-by-phone number.

• Enter your 10-digit account number and 4-digit customer ID.

• Select your payment amount and method.

• Provide card or bank account details.

• Record the confirmation number at the end.

The phone system is available 24/7 for payments anytime.

Enroll in Auto-Pay for Ease

Skipping the manual payment process each month is possible by enrolling in auto-pay through your online account. With auto-pay:

• Your bill amount is automatically drafted from your bank account on the due date each month.

• You avoid late fees from forgetting payments.

• It’s free to set up.

• You can cancel or change it anytime.

Let auto-pay take the hassle out of paying bills!

Avoid Late Fees and Service Disruption

To avoid late payment penalties and potential service interruption, be sure to pay your NCWSA bill on time each month. Helpful tips:

• Mark due dates on your calendar.
• Enroll in bill reminders through your online account.
• Pay a few days early to allow for processing time.
• Set up auto-pay to have payments made automatically on the due date.
• Contact NCWSA immediately if you expect difficulty paying on time.

Don’t let unpaid utility bills accumulate to avoid collections activity and credit damage. Communicate with NCWSA if you undergo financial hardship.

What Payment Methods Are Accepted?

You can pay your NCWSA bill using:

• Credit/Debit Card – Visa, Mastercard, Discover, and American Express accepted online or by phone. Convenience fees apply.

• Bank Account – Free payments automatically drafted from your checking or savings account.

• Cash – Make an in-person payment at one of our authorized pay stations.

• Check – Detach payment stub from bill and mail with check or money order. Allow mailing time.

NCWSA offers flexible billing and payment options to meet your needs. Pay how it’s most convenient for you.

Assistance Options for Struggling Customers

If you are ever unable to pay your bill in full due to financial hardship, NCWSA offers assistance, including:

• Payment arrangements – Set up a plan to pay your outstanding balance over time.

• Payment extensions – Request a few extra days to pay if occasionally needed.

• Leak adjustments – One-time reduction if a substantial leak caused high usage.

• LIHEAP aid – This federal program provides utility bill assistance.

Don’t ignore unpaid bills, as collections and shut-offs will result. Communicate with NCWSA right away if you anticipate difficulty paying any month. Payment help is available.

Having reliable water and sewer services are essentials we often take for granted. As an NCWSA customer, pay your bill on time and in full each month using the online portal for convenience. If financial hardship arises, contact NCWSA promptly to discuss bill pay assistance options. Maintaining good standing ensures your water keeps flowing and sewer keeps draining as expected.