Rush Shelby Energy offers several convenient online payment options to pay your electric bill. Rush Shelby Energy is an electric cooperative providing service to over 5,500 members in east central Indiana. This comprehensive guide will outline the various ways you can pay your Rush Shelby Energy electric bill online, by phone, or in person.
Set Up SmartHub Access
To get started with online bill pay, you’ll first need to enroll in SmartHub through the Rush Shelby Energy website:
- Go to rse.coop and click on “SmartHub Sign Up” at the top.
- Enter your account number or phone number to register.
- Create a username and password.
- Accept the terms of use to complete registration.
Once logged into SmartHub, you can view your electric usage, make payments, set up notifications, and more.
Pay Through Your SmartHub Account
The quickest way to pay your Rush Shelby Energy bill is through SmartHub
- Login to your SmartHub account at rse.coop.
- Select “Pay Now” from the menu.
- Choose the account to make a payment for.
- Enter the payment amount and submit.
- Select a card or bank account stored in your SmartHub wallet.
- Review payment details and complete the transaction.
Your online payment will instantly post to your electric account. You’ll also receive a confirmation email for your records.
Pay Using the Mobile App
In addition to the website you can download the free SmartHub app for your iOS or Android device. The app allows you to
- View your current electric bill and account balance
- Make quick payments with your stored payment method
- Monitor your daily electric usage
- Check payment history
- Report outages
Search for “Rush Shelby Energy” in your device’s app store to download SmartHub and log in with your account.
Pay Over the Phone
If you need to speak with a customer service agent, you can pay your Rush Shelby Energy electric bill by phone:
- Call 765-544-2600 or toll-free 800-706-7362.
- Select option 1 for the automated system.
- Enter your account number and billing details.
- Have your credit/debit card ready to make the payment.
The automated phone system is available 24/7 for your convenience.
Enroll in Auto Pay
For automated monthly payments, enroll in auto pay through SmartHub:
- Go to the “Profile” section of SmartHub.
- Click on “Auto Pay” to begin enrollment.
- Select the account(s) and preferred payment method.
- Choose a payment date each month.
- Review and accept the terms and conditions.
Your electric bill will now be paid automatically each month on the date you selected.
Pay In Person
You can pay your Rush Shelby Energy bill in person at:
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Rush Shelby Energy office at 2777 S 840 W, Manilla, IN 46150. Open Monday-Friday 7:30am-4:30pm.
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Any First Financial Bank location during regular business hours.
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Any Walmart service desk – please note Walmart charges a small transaction fee.
Have your account number or bill ready when paying in person. Cash, checks, money orders, and credit/debit cards are accepted.
Pay at Other Authorized Payment Locations
In addition to the in-person pay options above, Rush Shelby Energy bills can be paid at:
- Ace Hardware – Shelbyville, IN
- Forward Pharmacy – Waldron, IN
- Morristown Dollar General – Morristown, IN
Refer to your monthly electric statement for additional authorized pay station addresses nearby. Third party payments may have extra fees and take 1-2 days to process.
Understand Billing and Payment Policies
To avoid late fees, make sure to pay your Rush Shelby Energy electric bill by the due date printed on your monthly statement. Key payment policies include:
- Bills are issued monthly and due within 15 days of the billing date.
- A 3% late fee applies to bills not paid by the due date.
- Accounts 30 days past due may be disconnected.
- A reconnection fee is charged to resume service after disconnection.
- Online, phone, and auto pay posts instantly to your account.
- Allow 1-2 business days for pay station payments to process.
Review your electric bill carefully each month and contact customer service with any questions. Paying online through SmartHub makes managing your Rush Shelby Energy account fast, easy, and secure.
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Rush and Shelby County REMCs were formed and began constructing distribution lines in 1935 and 1936. The electric cooperatives were formed by local groups of citizens who wanted electricity installed in rural areas surrounding their small towns and communities. They were granted low interest loans from the federal government’s REA (Rural Electrification Association) to finance the construction costs.
In the summer of 1998, members of Rush County REMC and Shelby County REMC approved the creation of RushShelby Energy Rural Electric Corporation. RushShelby Energy serves more than 14,000 meters in all of Rush County and Shelby County. It also serves portions of Fayette, Franklin, Bartholomew, Decatur, Hancock, Henry and Johnson counties.
RushShelby Energy Join Us at Annual Meeting ’24
How do I pay my RushShelby Energy Bill?
Make sure you give us enough time to receive the payment before the due date. RushShelby Energy is not responsible for delivery delays. You may pay in our office at 2777 South 840 West, Manilla, during regular business hours, 7:30 a. m. to 4:30 p. m. , Monday through Friday.
How can I pay my RushShelby Energy bill?
Pay your RushShelby Energy bill using the Payment Options under the Billing tab in your My Account.
Who is RushShelby Energy?
Members of Rush County REMC and Shelby County REMC agreed to form RushShelby Energy Rural Electric Corporation in the summer of 1998. RushShelby Energy serves more than 14,000 meters in all of Rush County and Shelby County. It also serves portions of Fayette, Franklin, Bartholomew, Decatur, Hancock, Henry and Johnson counties.
Does RushShelby Energy have delivery delays?
RushShelby Energy is not responsible for delivery delays. You may pay in our office at 2777 South 840 West, Manilla, during regular business hours, 7:30 a. m. to 4:30 p. m. , Monday through Friday. We also have a night deposit box located at our drive-up window location at our office. Get directions to our office.
Why did RushShelby Energy get a low interest loan?
The Rural Electrification Association (REA) of the federal government gave them low-interest loans to pay for the building. Members of Rush County REMC and Shelby County REMC agreed to form RushShelby Energy Rural Electric Corporation in the summer of 1998.
How were Rush and Shelby County remcs formed?
This article walks through it. Rush and Shelby County REMCs were formed and began constructing distribution lines in 1935 and 1936. Local groups of people wanted to bring electricity to rural areas near their small towns and communities, so they formed the electric cooperatives.
