The City of Worcester offers an easy online payment system for residents to pay their municipal bills. You can use the online portal to pay for taxes, utilities, permits, tickets, and more 24/7. Read on for a complete guide to paying your City of Worcester bills online.
Navigate to the Online Payments Website
To get started paying your Worcester bills online, go to the City of Worcester website and click on “Online Payments” in the top menu bar
The direct link is
https://www.worcesterma.gov/online-payments
This will open the Online Payments portal where you can access the various bill types and services available for online payments.
Create an Online Account (Optional)
While not required, you can optionally create a free account on the Online Payments website. This allows you to view payment history and save payment sources for future use.
To create an account, click “Register” in the top right corner. Enter your name, email, password, and contact details. Read and accept the terms of use.
Select Bill Type
Once logged in or upon first visiting the site, you will see a menu of bill types that can be paid online:
- Property taxes
- Excise taxes
- Water/sewer bills
- Parking tickets
- Dog licenses
- Birth certificates
- Death certificates
- And more
Choose the type of City of Worcester bill you need to pay. This will take you to the payment form for that specific bill or service.
Enter Your Account Details
After selecting the bill type, you will need to input details to identify your specific account. For example, for property taxes you would enter the property address. For excise tax, enter your license plate number.
Refer to your paper bill for the account number or other credentials needed to identify your account for online payment.
Review Balance and Select Payment Amount
The payment portal will display your current balance due and due date for the bill. Review this to see the total amount owed.
You can choose to pay the full balance or a partial payment if desired. Enter the payment amount and select the date you want the payment processed.
Choose Payment Method
The City of Worcester offers various payment methods for paying bills online:
- Credit/debit card
- Electronic bank transfer (ACH)
- Electronic check
Select your preferred payment method. For cards, enter your card number, expiration date, and CVV code. For bank accounts, enter your routing and account number.
Submit Payment
Double check that all the payment information is accurate including amount and source. Read any terms and conditions that apply.
When ready, click “Submit Payment” to complete the transaction. The payment may take 1-2 business days to fully process.
Get Confirmation Number
Once your online payment goes through, you will see a confirmation page with a reference number. Save this number or print the page as a receipt for your records.
You can also have a receipt emailed to you based on the contact information associated with your online account.
Set Up Auto-Pay
For convenience paying recurring bills, you can enroll in auto-pay through the City of Worcester online payment system. This automatically deducts your bill amount each month.
To enroll, just check the auto-pay box when entering your payment details. It will withdraw the funds on the due date going forward.
Paying City of Worcester bills online is fast, easy, and secure. Just log in, select your bill, enter your account details, choose a payment method, review, submit, and get a receipt. You can pay anytime 24/7!
A Tour of Worcester City Hall
FAQ
Where to pay excise tax in Worcester?
Excise on Motor Vehicles: If you need to get a Mark released right away at the RMV, you have to pay cash at the City of Worcester Treasurer.
How much is property tax in Worcester?
Worcester County cities have very different property tax rates, but the overall tax rate for the whole county is 1 62%. The total rate is a lot higher in Worcester, which is the county’s biggest city. For 2022, the total rate in Worcester is $16. 28 per $1,000 in assessed value.
How do I file a complaint with the city of Worcester?
The Worcester 311 app makes it quick and easy to ask for help with problems you see in the city that aren’t emergencies. If you see a broken street sign, take a picture and send it to us with the location. We’ll fix it!
What is the CPA fee in Worcester?
The CPA authorizes a 1. Worcester residents pay an extra 5% on their property taxes, and the state matches that amount. The extra money is used to buy, build, maintain, and support affordable housing, parks and recreation areas, and historic buildings and resources.
Does the city of Worcester send a paper bill?
Yes. The City of Worcester, MA will continue to send a paper bill via US Mail. This service only gives you an easy, quick, and convenient way to pay your bill 24 hours a day, seven days a week. Available payment options vary among services and our online payment partners.
Does Worcester accept online payments?
Our online payment partners let you pay the City of Worcester. Have a question? The Frequently Asked Questions (FAQs) below may help answer your most common ones. Excise Tax, Personal Property Tax, Real Estate Tax and Water/Sewer payments also accepted at all M&T Bank Branches. Have a Question? Are there service fees involved for performing online payments?.
When should I pay my bill in Worcester?
Your bill payment should be made prior to the date the bill is due. The City of Worcester recognizes the date printed on the confirmation page as the date of payment. Is my checking or credit card account information secure? Yes, your transaction is secure. Your payment information is protected with state-of-the-industry encryption methods.
Does Worcester have a phone service?
Yes. This is an incremental service; all existing office, telephone and mail services remain. Customers who do business with the City of Worcester can use this service 24 hours a day, seven days a week to pay their bills or buy city services in a quick, easy, and convenient way. How do I know my payment was made?.
How do I pay my property tax in Worcester?
Clicking the payment of choice will display the available options and any associated service fees. You can pay the City of Worcester online through our payment partners. You can pay your Excise Tax, Personal Property Tax, Real Estate Tax, and Water/Sewer bills at any M Treasurer and Collector Division Home Page.
Does Worcester dpw&p offer a backwater rebate?
The DPW for the City of Worcester The City of Worcester is making a long-term plan that will help decide how to spend money over the next 50 years on our water, sewer, and stormwater systems.