Residential sewer, trash, recycling, compost and some residential pressurized irrigation are billed through the City of Boises utility billing services division.
Utility bills for the City of Boise can be paid online, through auto pay, in-person, over the phone or by mail.
Paying your utility bill to the City of Boise is easy with the multiple options available. As a resident of this lively capital city, keeping your water, sewer, trash, and other services running smoothly starts with paying your bill on time each month. We’ll walk through the various ways you can pay the City for these essential utilities.
Online Bill Pay
The fastest and most convenient way to pay your City of Boise utility bill is online through the PayStation website. You can make secure payments 24/7 and even set up automatic payments.
To start, go to bill.paystation.com/boise and either log in to your existing account or set up a new one. You’ll need your account number from your latest bill. The site accepts electronic checks, most major credit and debit cards, or bank account withdrawals.
Setting up automatic payments through PayStation provides peace of mind that your bill will be paid on time each month You can choose the payment date and link it to your preferred payment method It’s easy to update your settings if you switch bank accounts or want to change the payment date.
Paying online saves time and gives you instant payment confirmation. It’s the best option for managing your utility payments whether you prefer to actively pay each month or automate it.
In-Person Payments
If you prefer paying your utility bill in person head over to the Utility Billing Services office at Boise City Hall located at 150 N Capitol Blvd in downtown Boise. They accept cash, checks, and credit card payments.
The office is open Monday through Friday from 8am to 5pm, excluding holidays. You can also drop a check or money order in the payment drop box at the main City Hall entrance on Capitol Blvd at any time.
When paying in person, be sure to bring your latest bill or know your account number. The friendly staff can answer any questions about your account, previous payments, or amount due. It’s a quick and easy option for those who like the human interaction.
Pay by Mail
Mailing in your utility bill payment is still a viable option offered by the City of Boise. Simply send your payment stub and check or money order to:
Boise Utility Billing Services
PO Box 2600
Boise, ID 83701-2600
Be sure to allow 3-5 business days for your mailed payment to reach them to avoid any late fees. Include the return envelope provided with your bill to simplify the process.
Just note that with the slower mail delivery times, paying online or in-person are better choices if your bill is approaching the due date. But for those who prefer mail, this classic option still exists.
24-Hour Payment Line
If you need to pay your City of Boise utility bill over the phone, call 1-877-896-9230. This automated payment line is available 24/7 and accepts credit cards, debit cards, and electronic checks.
It’s great for times when you need to pay after business hours or on weekends. Just have your account number, billing address, and payment info ready when you call. The interactive voice prompts walk you through the rest.
Payment Arrangements
If you find yourself with a past due balance on your City of Boise utility account, don’t panic. Payment arrangements can be made by calling (208) 608-7460 during regular business hours.
The friendly billing staff will work with you to set up a reasonable payment plan, which may include partial payments over several months. Having your account number and details ready will speed up the process.
The City aims to provide essential utilities for residents while being understanding that hardships happen. Reach out to see what options are available if you get behind on payments.
Sign Up for Account Management
Create an online account management profile through the PayStation website for enhanced control over your City of Boise utilities.
You can view billing history, make one-time payments, set up automatic payments, update account information, and receive notifications. It’s the best way to stay on top of your utility usage and payments.
Account management also allows you to easily monitor water usage by viewing your daily meter readings. You can even set usage thresholds to be alerted of potential leaks or abnormal spikes.
Take control of your City of Boise utilities by creating an account management profile today.
We’re Here to Help
Paying your monthly utility bill keeps essential services like water, sewer, and trash operational for your home or business. The City of Boise offers multiple payment options to choose from based on your needs and preferences.
If you have any questions about billing, payment methods, past due accounts, or account management, don’t hesitate to contact Utility Billing Services directly at (208) 608-7460. The knowledgeable staff is happy to assist Boise residents and ensure your utilities stay on.
Boise sewer bills could increase by 53% next year
What is Boise City utility billing?
Boise City Utility Billing is a part of the City of Boise that helps people with their sewer, trash, recycling, compost, pressure irrigation, and geothermal needs. People can pay their bills online, put them on auto-pay, go to Boise City Hall in person, call, or mail their payment.
How do I pay my utility bill in Boise?
Pay with cash or credit card in person at Utility Billing Services, Boise City Hall, 150 N. Capitol Blvd. , or deposit checks in the drop box at the main entrance to City Hall on Capitol Blvd. Sign up for AutoPay and schedule recurring payments using your preferred payment method. Visit cityofboise. org/utility billing for more information.
How does the city of Boise manage billing?
The City of Boise handles billing for sewer, trash, recycling, compost, pressure irrigation, and geothermal for both homes and businesses. Pay Bill The City of Boise is committed to sustainably managing our community’s resources.
How do I contact city of Boise?
For billing or payment questions, or help navigating or using this website, please contact us at utilities@cityofboise. org or by phone at (208) 608-7460 Monday through Friday from 8AM to 5:30PM MST. If you make a payment in error, send an email to utilities@cityofboise. org to seek a refund.
What services do Boise residents get?
Offers sewer, trash, recycling, compost, pressure irrigation, and geothermal services to people in Boise. There are several ways to pay, such as online, by autopay, in person, over the phone, or by mail.
Does Boise have a recycling program?
The City of Boise handles billing for sewer, trash, recycling, compost, and pressure irrigation for both homes and businesses. Planning a family picnic or special event in a Boise park? Reservations are available online. You have 10 days to apply for the diversion program if you got a ticket while riding your bike.
