Having to pay a medical bill can be stressful enough without struggling to figure out how and where to submit payment. Thankfully, St. Francis Hospital offers several convenient payment options to choose from. This article provides a complete overview of the various ways patients and customers can pay St. Francis Hospital bills online, by phone, mail or in person.
Online Bill Pay
The easiest and most convenient way to pay a St. Francis Hospital bill is through online bill pay on their website. Below are the key details on paying online:
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Website – Online payments can be made at wwwsaintfrancishospcom/pay-a-bill.
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Secure Platform – The online system uses advanced encryption and security measures to protect your information.
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Payment Methods – Online payments can be made via credit/debit card or electronic check. Visa, MasterCard, Discover and American Express cards accepted.
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Account Lookup – You’ll need your account number, date of birth, and invoice number to lookup your account and make a payment.
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Payment Receipt – A printable receipt is provided after paying online
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Convenience Fees – No additional convenience fees are charged for online payments.
Paying online is the quickest, easiest way to pay a St. Francis Hospital bill. Just have your account info ready and you can take care of it in minutes securely on their website.
Pay by Phone
In addition to online payments, St. Francis Hospital also allows patients to pay bills over the phone. Here are the details on paying by phone:
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Phone Number – Call (860) 714-4555 to make a payment over the phone.
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Available Hours – The automated phone system is available 24/7. Patient account reps are available Mon-Fri from 8:00am to 4:30pm.
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Account Lookup – You’ll need to provide your account number, date of birth, and invoice number to lookup your account.
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Payment Methods – Can pay by credit/debit card over the phone.
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Convenience Fees – No added fees for paying by phone.
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Main Advantage – Allows you to speak with a representative if you have any account questions.
Though not as fast as online bill pay, the phone payment option provides the ability to talk directly with a patient account representative when needed.
Pay by Mail
For those who prefer to pay bills through the mail, St. Francis Hospital does accept physical check and money order payments sent to their billing office. Here is what you need to know about paying by mail:
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Mailing Address – Send payments to: St. Francis Hospital – Patient Billing, 114 Woodland Street, Hartford CT 06105
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Payment Coupon – Include the remittance coupon from your bill with the payment.
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Payment Type – Accepts personal check, money order or cashier’s check via mail. No cash payments.
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Processing Time – Allow 5-7 business days for mailed payments to process and post to your account.
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Convenience Fees – No additional fees, just standard postage cost.
While the slowest option, paying by physical mail is simple and avoids online transaction fees. Just make sure to include your remittance coupon and account information.
In-Person Bill Pay
For those who prefer in-person bill payment, St. Francis Hospital has an onsite Cashier’s Office to handle payments. Details include:
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Cashier’s Office – Located on the 2nd floor of St. Francis Hospital, 114 Woodland St, Hartford CT.
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Business Hours – Monday to Friday from 8:00am to 4:30pm. Closed weekends and holidays.
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Payment Methods – Accepts cash, check, money order, and credit/debit cards.
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Account Lookup – Bring your account number, DOB, and invoice details to provide for account lookup.
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Payment Receipt – You will receive a printed receipt for your records.
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Convenience Fees – No extra fees are charged for in-person payments.
Though less common, paying a bill in person at St. Francis Hospital is an option for those who want to hand-deliver payment or pay in cash.
Tips for Paying Your Bill
To make paying your St. Francis Hospital bill as quick and smooth as possible, keep these tips in mind:
- Have your account number, DOB, and invoice details handy for account lookup
- Double check payment amount before submitting
- Save payment receipts for your records
- Pay online for fastest processing and no fees
- If mailing payment, allow 5-7 days to post
- Call ahead if visiting in person to confirm office hours
Financial Assistance Programs
If you are struggling to pay your St. Francis Hospital bill, be sure to ask about financial assistance programs that may be available, such as:
- Charity care program for low-income uninsured patients
- Discounted care for qualifying patients
- Payment plans and long term financing options
- Help applying for Medicaid coverage
The billing office can provide more information on financial assistance programs that St. Francis Hospital offers.
Paying a medical bill doesn’t have to be painful. St. Francis Hospital provides multiple payment options like online, phone, mail or in-person. Just have your account information ready and leverage their website for easy online payments. And if needed, financial assistance may be available for those who qualify.
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FAQ
What is billing in a hospital?
The AAPC says that medical billing is the process of looking at a patient’s medical records and using information about their diagnoses and procedures to figure out which procedures should be billed and who should be billed for them.
How do I pay my St Francis Medical Center bill online?
Use our convenient online bill payment for your St. Francis Medical Center visit. We make it simple for you to pay your hospital, clinician, or lab bill online. Pay a Bill Log in to our online portal at St. Francis Medical Center for Physicians, Patients, and Employees. Estimate My Bill ASTIVA HEALTH, INC. IMPERIAL HEALTH PLAN OF CA, INC.
How do I pay my hospital bill – Saint Francis Hospital – Bartlett?
Pay Your Bill – Saint Francis Hospital – Bartlett Through our secure online portal, you can get to your hospital bill and see charges laid out in a way that is easy to understand. You can see: Use a credit card, checking account, or savings account to pay your bill in full or in parts online.
Does Saint Francis Memorial Hospital offer billing assistance?
Saint Francis Memorial Hospital offers billing assistance. To request further information or assistance, please click the link below and fill out our Billing Inquiry Form. Submit an Inquiry.
When will I receive my billing statement from Saint Francis MyChart?
Starting April 1, 2023, all billing statements for Saint Francis MyChart users will be sent through their MyChart accounts. This will help keep costs low and protect the environment. Unless requested, you will no longer receive a paper statement in the mail. How to access your statement in MyChart:
Does Saint Francis Health System offer a PPO or HMO plan?
Saint Francis Health System entities participate in many PPO and HMO plans. Patients must pay any co-pays that apply, as well as any fees for services that aren’t covered by their insurance. These fees must be paid at the time of the visit. Major credit cards are also accepted. The patient is ultimately responsible for payment.
Is Saint Francis Health System in compliance with the No Surprises Act?
As of January 1, 2022, Saint Francis Health System will follow the new federal No Surprises Act. This law is meant to help patients better understand healthcare costs and protect them from surprise or balance billing.
