If you live in Broken Arrow, Oklahoma, your water, sewer, sanitation and other city services are provided by the City of Broken Arrow. Read below for a complete guide on how to pay your Broken Arrow utility bill through the available online, phone, auto pay, mail and in-person options.
The City of Broken Arrow Utility Billing department sends monthly bills for water sewer sanitation/recycling and stormwater services to over 40,000 households and businesses across the city. They strive to maintain outstanding customer service while supplying high-quality utilities.
As a customer, you must pay your Broken Arrow utility bill by the due date each month to avoid penalties Learn how to easily pay online, by phone, through the mail, automatic payments or in-person
Pay Online
The fastest and most convenient way to pay your Broken Arrow utility bill is through the city’s online payment portal:
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Go to the online payment website.
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Enter your account number and 4-digit PIN.
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Select payment amount and submit credit/debit card or e-check info.
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Review payment details and complete transaction.
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Payment will process instantly – receive email confirmation.
Pay anytime 24/7 for real-time posting. Setup autopay or make one-time payments.
Pay by Phone
Call the City of Broken Arrow at (918) 259-7000 to pay your utility bill over the phone. Have these ready:
- Account number
- Payment method
- Payment amount
Follow prompts on automated system. Takes just a few minutes and posts instantly.
Mail In a Payment
Mail a check or money order payable to City of Broken Arrow:
City of Broken Arrow
Attn: Utility Billing
PO Box 610
Broken Arrow, OK 74013
Write your account number on the payment and allow 5-7 days for processing.
Automatic Payments
For hands-free convenience, enroll in auto pay through the city’s online bill pay system. Payments will automatically be drafted from your payment method monthly.
To begin, login online and:
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Click on “My Profile” and “Auto Pay Accounts”
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Enter payment information
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Confirm auto pay date and amount
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Review and submit request
Pay at Official Drop Boxes
The City of Broken Arrow has secure lockboxes installed at various locations around the city where you can drop off check or money order payments:
- Broken Arrow City Hall
- Broken Arrow Community Center
- Broken Arrow Library
- South Broken Arrow City Hall
Pay in Person
You can pay your Broken Arrow utility bill in person at the City Hall Utility Billing Office located at:
220 S First St
Broken Arrow, OK 74012
Make a cash, check, money order or card payment and receive instant confirmation.
Avoid Late Fees
Pay your Broken Arrow utility bill on time before the due date each month to avoid:
- 10% late fee on past due balances
- Water service disconnection for outstanding balances
- Additional deposit to restore water service
Set payment reminders and signup for autopay or recurring payments to prevent missed bills.
Contact Utility Billing
If you have any questions or need help with your Broken Arrow utility bill, contact customer service:
- Call (918) 259-7000
- Email [email protected]
- Visit the Utility Billing Office at City Hall
Reach out by phone, email or in person during regular business hours.
Account Management Features
Take advantage of the City of Broken Arrow’s online account tools:
- Pay bills online 24/7
- Setup recurring payments
- Access billing history
- Monitor water usage
- View account balance
- Go paperless with eBills
Your online account makes managing utility bills fast and convenient.
About Broken Arrow Utilities
Some key facts about Broken Arrow’s utility services:
- Provides water, sewer, sanitation, stormwater
- Maintains 500+ miles of water lines
- Operates advanced Iron & Manganese Filter Plant
- Serves over 40,000 residential and commercial customers
- Meets or exceeds all federal and state water standards
Pay your utility bill on time to support these critical services. Reliable utilities depend on customer payments.
Review Payment Options
- Pay online 24/7
- Call in to pay by phone
- Sign up for automatic payments
- Mail in check or money order
- Use a drop box to pay by check
- Pay in person at City Hall
Review your account online and choose the most convenient method each month to pay on time.
City Of Broken Arrow Launches New Billing System
FAQ
What is the phone number for Broken Arrow water bill payment?
Payment Methods Credit card by automated phone system (918-259-8409), or speak with an operator (Monday-Friday, 8 a. m. to 5 p. m. ).
Where do I pay my water bill in Laurel Mississippi?
Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.
Where to pay Henrico County water bill?
Payments may also be made in person at the Henrico County – Treasury Office, 4301 E. Parham Road or at the Henrico Eastern Government Center, 3820 Nine Mile Road. Payments may be made in person at the following locations using cash, checks, debit/credit cards.
What is the average electric bill in Broken Arrow?
Does Broken Arrow have a new utility billing and online payment system?
The city of Broken Arrow implemented a new utility billing and online payment system for residents. The city of Broken Arrow implemented a new utility billing and online payment system for residents. According to an announcement on Facebook, the city said this system is “more secure, convenient and user-friendly,”.
How do I Pay my Broken Arrow Bill online?
Online. E-checks from your bank account through online banking and automatic bank drafts from the city (see below for Automatic Bill Payment Plan). The City of Broken Arrow wants you to sign up for Auto Pay. If you do, your payment will be taken out of your bank account or credit card every month.
What payment system does the city of Broken Arrow use?
The City of Broken Arrow uses Paymentus, a secure, convenient, and user-friendly utility billing and online payment system. Customers may access the Customer Portal here. Step by step guides Among the features included for customers: ANOTHER PAYMENT OPTION.
Will city of Broken Arrow bill payments post correctly?
Anyone who pays their bills online through their bank will need to let their bank know about their new Customer ID number and Account ID number so that City of Broken Arrow utility payments continue to go through correctly.
How do I contact the city of Broken Arrow?
For those still having issues, please call 918-259-8409, and press 0 for a customer service representative. The city of Broken Arrow has made its online utility billing and payment system safer, more convenient, and easier to use. REGISTERING YOUR ACCOUNT.
When will paymentus be available in Broken Arrow?
BROKEN ARROW, Okla. — The City of Broken Arrow is switching to Paymentus for their utility billing and online payment system. The city expects it to be available by Monday, June 27, 2022. Customers will be able to experience new features such as:
