As a Santa Rosa resident, it’s important to pay your monthly water bill on time to avoid any service disruptions. But mailing checks or visiting City Hall can be inconvenient. That’s why Santa Rosa offers an easy-to-use online payment system for water bills and other city utilities. Read on to learn how to quickly pay your Santa Rosa water bill electronically from home.
Overview of Santa Rosa Water Utility Billing
The City of Santa Rosa provides water service to residents and charges monthly water bills based on metered usage. Bills are typically sent out around the 25th of each month and due within 15-20 days.
If you miss paying your Santa Rosa water bill by the due date, late fees apply. After 60 days of nonpayment, a shutoff notice is issued and water service may be discontinued if the overdue balance isn’t paid
Luckily, Santa Rosa offers a convenient online payment option right on the city’s website. Payments can be made using the online account portal, which offers fast and secure bill payment 24/7.
Benefits of Paying Your Water Bill Online
Compared to mailing in checks or paying in-person Santa Rosa’s online payment system has these key advantages
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It’s fast – Payments process instantly without mailing delays.
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It’s secure – The site uses encryption to protect your information.
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It’s convenient – Pay anytime, anywhere with an internet connection.
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It’s simple – The portal is user-friendly even for first-time users.
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It’s organized – Payment history is stored digitally for easy access.
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It prevents late fees – Pay on time, every time to avoid penalties.
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It allows autopay – Set up recurring payments to avoid missing due dates.
For these reasons, paying water bills online is undoubtedly the best approach for Santa Rosa customers.
Step-By-Step Guide to Paying Your Bill Online
If you’re new to the online payment process, here is an easy walkthrough:
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Have your most recent water bill handy to reference your account number.
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Visit the City of Santa Rosa website and click on “Pay My Bill.”
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Select the “Online Account Portal” option.
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Click “Register” if it’s your first time. Provide your account number, email, and create a password.
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If already registered, simply log in.
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Select your amount due and payment method. Provide necessary account details.
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Carefully review everything before hitting “Pay Now” to submit.
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Your payment will process instantly. Print or save the confirmation for your records.
The whole process takes just a few quick minutes. Give Santa Rosa’s online payment system a try for your next water bill!
Answers to Frequently Asked Water Bill Questions
Many Santa Rosa customers likely have additional questions about paying water bills online. Here are some common questions with helpful answers:
What are the fees for online payment?
There are no fees to use the online account portal to pay your Santa Rosa water bill.
Can I make partial payments?
Yes, you can pay any amount up to your total outstanding balance.
What do I do if I made a payment error?
Contact the water billing department right away at 707-543-3150 if you need to void a payment or correct an error.
How do I set up autopay or paperless billing?
Register for an online account, then click on “My Profile” to manage automatic payments and paperless settings.
Who do I call if I have billing questions?
Reach the Santa Rosa water billing team at 707-543-3150 or [email protected] for help.
