Paying your City of Akron utility bill, parking ticket, income tax, or other fees owed to the city has never been easier thanks to the various options now available As a resident of Akron, it’s important to understand the different payment methods so you can choose the one that works best for you In this comprehensive guide, we’ll walk through all the ways you can pay a City of Akron bill online, by phone, or in person.
Online Bill Pay
Paying online is the quickest and most convenient way to pay a City of Akron bill. Here are the two main options:
City of Akron Website
The City of Akron website allows you to pay your utility bill online without any additional fees To pay online, go to www.akronohiogov/pay_my_bill and click on “Pay My Bill.” You’ll be redirected to the utility payment page where you can enter your account number and access code.
The website accepts Visa, Mastercard, American Express, Discover, as well as electronic check payments. Your payment will post instantly so you don’t have to worry about late fees.
Official Payments Corporation
The City of Akron has partnered with Official Payments Corporation to offer another online payment option. You can access this through the utility payment page on the City website.
When paying through Official Payments, there is a small service fee of $1.50 for electronic checks or $2.45 for credit/debit payments. The advantage of using this option is you can earn rewards points on your credit card.
Pay By Phone
Calling in your payment is another fast and simple option. To pay your City of Akron bill over the phone, dial (330) 375-2554.
Customer service representatives are available Monday through Friday from 8AM to 4PM to take your payment. They’ll just need your account number and credit card or checking account information.
There is no fee for electronic check payments over the phone. However, there is a $3.95 fee if paying by credit or debit card.
Pay By Mail
If you prefer to pay your bill through the mail, simply send your check or money order to:
City of Akron
PO Box 3674
Akron, OH 44309-3674
Be sure to include your remittance stub or write your account number on the check so your payment gets applied properly. Allow 7-10 business days for mailed payments to process.
In Person Payments
You can also pay your City of Akron bill in person at one of these locations:
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Akron Utilities Business Office – 1180 S. Main Street, Suite 110. Open Monday-Friday, 8AM-4PM.
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Income Tax Division – 166 S. High Street, Suite 201. Open Monday-Friday, 8AM-5PM.
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Akron Municipal Court – 217 S. High Street. Open Monday-Friday, 8AM-4PM.
Cash, check, money order and credit/debit cards are accepted. There are no additional fees for in person payments.
Payment Kiosks
For added convenience, you can also pay your parking tickets, traffic citations, and minor misdemeanors at one of 9 payment kiosks located throughout Akron. Kiosks accept cash or credit and are available 24/7.
AutoPay
Setting up automatic payments through your bank or the City of Akron website is a great way to avoid late fees and free up time. Your bill will be paid on time each month directly from your checking account.
In Summary
Whether you prefer the convenience of paying online, over the phone, or in person, the City of Akron offers a payment option that will work for you. Paying your bill promptly ensures you avoid any late fees or service disruptions.
Akron resident says she was hit with late fees for bills delivered after payments were due
Does the city of Akron charge a fee?
Employers please note that our other Withholding payment applications continue to be available. The third party processor of this service charges a fee. The City of Akron does not receive any part of the fee. Users of this service will be charged as follows:
How can I make a payment to the Town of Akron?
You can use the safe night drop-box to send money to the Town of Akron after business hours. If paying with cash, please secure it in an envelope with your name and account number. Alternatively, you can arrange for automatic withdrawal payments by returning the FORM to the Town of Akron.
How do I contact Akron utilities?
We provide billing and customer service for water, sewer, refuse collection and recycling pick-up. Over the phone at (330) 375-2554. By mail to: Utilities Business Office, PO Box 3674, Akron, OH, 44309.
Does Akron have a water bill assistance program?
Beginning in 2024, the City of Akron will be implementing a new water rate structure. The City is also launching a new water affordability program called the Akron Water Bill Assistance Program. Click here for more info or visit AkronOhio. gov/WaterAssist. You can determine your estimated new payment by using the city’s calculator tool below.
How do I get homestead exemption in Akron?
The Summit County Fiscal Office will give you a Homestead Exemption if you live in Akron. Please call or email us to get more information. If you are sending an email, please include your name, address, account number and a daytime phone number. 2024 Water Rates Beginning in 2024, the City of Akron will be implementing a new water rate structure.
