Paying your electric bill online through Southern Pine Electric’s website is a quick, easy way to stay on top of your monthly payments. As a Southern Pine Electric member, you have several options for taking care of your bill online. This comprehensive guide provides everything you need to know to sign up for and utilize Southern Pine Electric’s online bill payment system.
Overview of Southern Pine Electric Online Bill Pay
Southern Pine Electric offers an online account management system called MyPower where members can view their account balance, payment history, make one-time payments, set up recurring payments, and go paperless. To start using MyPower, you first need to register for online account access on Southern Pine Electric’s website.
Once registered you can
- Check your current balance
- View payment history
- Make one-time bill payments
- Set up automatic monthly payments
- Enroll in paperless billing
Payments can be made via credit/debit card or bank draft. Southern Pine Electric’s online system gives you a fast convenient bill payment option.
Step-by-Step Guide to Paying Online
Follow these simple steps to pay your Southern Pine Electric bill through their online payment system
1. Register for a MyPower Account
First, you’ll need to register for a MyPower account to access the online system. Have your account number ready.
- Go to southernpine.coop
- Select “MyPower” then “Register”
- Enter your account number and contact details
- Create a username and password
- Accept the terms of use
2. Log In to MyPower
Once registered, log in anytime to view your balance and make payments.
- Go to southernpine.coop
- Choose “MyPower” then “Log In”
- Enter your username and password
- Select “Log In”
3. Make a One-Time Payment
To quickly pay your bill in full, use the “Pay Now” option.
- On your account overview, choose “Pay Now”
- Enter the total payment amount due
- Select your payment method
- Enter your payment details
- Choose “Submit Payment”
4. Set Up Recurring Payments
For automatic monthly payments, enroll in bank draft.
- In MyPower, select “Bank Draft”
- Choose to pay the full amount due or fixed amount
- Enter your bank account information
- Pick a draft date
- Select “Submit”
5. Go Paperless
Skip paper bills by switching to paperless billing.
- In MyPower, choose “Paperless Billing”
- Select “Enroll in Paperless Billing”
- Enter your email address
- Choose “Submit”
Once enrolled, you’ll get an email each month when your new e-bill is ready.
Payment Methods and Fees
Southern Pine Electric offers these payment options:
- Credit/Debit Card: Visa, Mastercard, Discover. Convenience fees apply.
- Bank Draft: No fee for drafts from checking or savings accounts.
You can also pay by phone, mail, or at a local office. Cash and checks are accepted at offices.
Tips for Managing Your MyPower Account
- Check your balance often to catch billing errors early
- Keep your payment details updated if cards expire or accounts change
- Save your MyPower username and password in a safe place
- Contact Member Services if you have trouble accessing your account
- Set payment reminders to avoid late fees
Troubleshooting Payment Issues
Wrong balance: Your statement may not show recent payments if generated before payment applied. Check history for pending transactions.
Declined payment: Verify your card details are entered correctly. Contact card issuer if declined multiple times. Update payment method if card/account changed.
Locked account: If you enter an incorrect password multiple times, your account could temporarily lock. Call Southern Pine Electric to unlock.
Can’t register: Double check you’re entering your account number correctly. Contact Member Services if registration problems persist.
Paper bill after enrollment: It can take one full billing cycle for paperless billing to begin. Check your settings if you still receive a paper bill.
Sign Up and Simplify Bill Payment
Paying your Southern Pine Electric bill through MyPower is fast, convenient, and secure. Register for an account today to take advantage of features like one-time payment, bank draft, paperless billing, and more. Managing your account online helps streamline monthly bill payment – give it a try today!
THE POWER OF CHOICE
Log in or sign up for your My Power account to view and pay your bill, see your daily usage, sign up for paperless billing and more. You may also pay through electronic bank draft, by mail, by using our automated phone system or in person at any Southern Pine office.
Attention MembersIf paying with credit card, a 2.45% convenience fee will be added. If paying with e-Check, a $1.00 convenience fee will be added. You can avoid this fee completely if you pay by a different method. (cash, bank draft, or a paper check)
Set up recurring bank draft payment when you create your My Power account or using the button below, and never worry about missing a payment again. You’ll receive a one-time $25 bill credit the first time you sign up!
When you sign up for automatic bank draft payments, your bill is automatically paid from your bank account.
To set up automatic bank draft payments, click here for a form to complete and return to Southern Pine at any location or by mail:
IF YOU CHOOSE TO ENROLL IN BANK DRAFT
Please continue to make payment by using your My Power account, mail, phone or in person until your statement indicates that the account is paid by draft. If you need the draft to be effective immediately, please contact your local office.
Pay your bill quickly and easily online by logging into your My Power account and choosing “Pay My Bill” from the left column.
If you do not have a My Power account, it’s easy to register. Having a My Power account gives you access to so many great features including like viewing your usage, billing history, and paying your bill online.
My Power members have the following payment options:
- Pay from a bank account.
- Pay with a credit card or debit card.
To sign in to your My Power account or to register for your new My Power account, click here:
Paying your bill has never been easier! To pay your electric bill by phone call now and select Option 2 from the menu.
For your convenience, please have the following information available when you call:
- Your Southern Pine Electric account number.
- Credit card or debit card.
- Last four digits of the primary account holder’s social security number.
To ensure your payment is posted to the correct account include your account number on checks or money orders mailed to Southern Pine Electric, and enclose your bill stub with your payment. Send mail to:
Southern Pine Electric PO Box 70878 Charlotte, NC 28272-0878
Online Banking: Bill Pay Tutorial
FAQ
Who owns the Southern Pine Electric Company?
Does Southern Pine Electric Co-op offer financing for heat pumps & weatherization?
Small, energy efficient changes can make a difference in your power bill. Power South Energy Cooperative, Southern Pine Electric Co-op, and Regions Bank can all help you get low-cost financing for heat pumps and home improvements that keep your home warm. Best of all, low annual interest rates ensure that you are getting a good deal.
Can Southern Pine Electric Cooperative help you make smart energy investments?
As your trusted energy provider, we can help you make smart energy investments. Southern Pine Electric Cooperative started giving 20 high school seniors a $1,000 scholarship in 2019 that they could use at any college or university they chose.
What scholarships does Southern Pine Electric Cooperative offer?
Southern Pine Electric Cooperative started giving 20 high school seniors a $1,000 scholarship in 2019 that they could use at any college or university of their choice. The Electric Cooperative Foundation Scholarship program, which was set up by the electric cooperatives of Alabama in 1997, gives out the scholarships.
