How to Pay Your Warren County Water Bill Online or In Person

If you live in Warren County, Ohio and receive water services, you likely get a bi-monthly water bill from the county’s Water & Sewer Department. Paying this utility bill on time is important to avoid late fees, service disruption, and other penalties. Luckily, Warren County offers several ways to pay your water bill conveniently online, by mail, or in person.

Below is a complete guide to understanding your Warren County water bill and the various payment options available.

Overview of Warren County Water Bills

Let’s first review some key facts about Warren County water bills:

• Bills are sent out bi-monthly so customers receive 6 bills per year.

• The due date is approximately 10 days after the bill is issued

• Bills are based on metered water usage. Meters are read around the same date every other month.

• Accounts starting with certain numbers receive bills in set months:

  • 02, 04, 10, 16: January, March, May, July, September, November

  • All other account numbers: February, April, June, August, October, December

• The bill shows water usage charges, sewer charges, and any penalties if the previous bill was paid late.

• Payments are due on the due date shown on the bill, not the postmarked date.

Understanding the billing frequency and due dates helps avoid late payments and service disruption. Now let’s look at how to pay your Warren County water bill.

Paying Your Water Bill Online

The fastest and most convenient way to pay your water bill is online through the county’s website. Here’s how to pay Warren County water bills online in a few quick steps:

1. Go to www.co.warren.oh.us/water

2. Click on “My Account” then “Pay My Bill”.

3. Enter your 10-digit account number with no dashes. Click “Search”.

4. Review the balance and due date. Click “Make Online Payment”.

5. Enter your payment information and submit. A convenience fee applies for credit/debit card payments.

Once submitted, your payment will typically process overnight and appear on your account within 48 hours. You’ll receive a confirmation number for your records.

Paying online is fast, simple, and secure. You can pay at any time of day, on any day of the week. Just make sure to pay by 7 PM on the due date to avoid late fees.

Paying by Mail

If you prefer to pay your Warren County water bill by mail, you can send a check or money order to:

Warren County Water & Sewer
PO Box 530
Lebanon, OH 45036

Be sure to include your 10-digit account number on the check or money order. Allow 5-7 days for mailed payments to be received and processed to avoid late fees. Do not mail cash payments.

Paying In Person

You can also pay your water bill in person at:

Warren County Water & Sewer
406 Justice Dr.
Lebanon, OH 45036

The office accepts cash, checks, money orders, and credit/debit cards. In-person payments will be credited to your account immediately.

In-person payments can be made Monday-Friday from 8 AM to 4:30 PM, excluding holidays.

Other Ways to Pay

A few other options exist for paying your Warren County water utility bill:

• Auto pay – Set up recurring automatic payments from your bank account so you never miss a bill.

• Phone – Call 513-695-1377 to make a card payment over the phone. Convenience fees apply.

• Drop box – After hours, a secure drop box is available at the Justice Drive office. Include your account number.

• Credit union – Many local credit unions accept in-person county water bill payments.

No matter which option you choose, be sure to pay your bill by the due date printed on your statement to avoid late fees and service disruptions. Consider setting up automatic payments or eBill reminders so your water service continues uninterrupted.

What Happens If You Pay Late?

It’s important to pay your Warren County water bill on time, as penalties can add up for late payments:

• Bills unpaid after the due date incur a 10% late penalty on the balance owed.

• Accounts are considered delinquent after the due date. A Discontinuance of Service Notice is sent if the bill remains unpaid.

• Water service is disconnected the day after the shutoff date on the Discontinuance Notice if the bill remains unpaid.

• To restore service, all late balances and a $25 reconnection fee must be paid during business hours or a $65 fee for after hours reconnection.

• Delinquent balances over 60 days past due may be sent to the County Auditor for collection with property taxes.

As you can see, late water bills lead to fees adding up and potential service disruption. Avoid penalties by paying on time every billing cycle.

Reducing Your Water Bill Amount

If your water bills seem high, there are a few ways to reduce your charges:

• Monitor your usage and watch for leaks. Make repairs to leaky faucets and toilets.

• Install water-efficient fixtures like low-flow showerheads and faucet aerators.

• Run full loads in dishwashers and washing machines.

• Shorten shower times to reduce water and sewer volumes.

• Adjust irrigation systems to water lawns and gardens deeply but less frequently.

• Check for eligibility and apply for utility bill assistance programs.

With some adjustments inside and outside your home, you can reduce water usage and lower your bi-monthly bills.

Understanding Your Warren County Water Charges

Hopefully this guide provided the key details about receiving, reviewing, and paying your Warren County water utility bill. Pay attention to due dates, make payments on time, and monitor your usage. Follow the tips above to pay your water bill online, by mail, or in person and avoid late fees. Reach out to Warren County Water & Sewer at 513-695-1377 if you have any billing questions.