Having reliable water and sewer service is essential for any home or business. As a customer of Bristol Water Department in Connecticut, paying your bill promptly ensures uninterrupted utility services. The water department offers various payment options to make it quick and easy to take care of your bill each month.
Pay Online
The fastest and most convenient way to pay your Bristol Water Department bill is online through their website.
To get started, visit www.bristolwaterdept.org and click on the “Pay Bill Online” link. You’ll be redirected to the city’s online payment portal.
Benefits of paying online include
- Secure encrypted payment processing to protect your information
- Ability to store payment methods for faster future checkouts
- Review previous statements and payment history
- Set up recurring automatic payments
- Go paperless by opting out of mailed paper bills
With online bill pay you can take care of your water bill quickly from anywhere using your computer smartphone, or tablet.
Pay by Phone
If you prefer to pay your bill over the phone, the Bristol Water Department offers a convenient automated phone payment system.
Simply call 860-584-6140 and follow the prompts to enter your account number, recent meter readings, and credit/debit card or checking account payment information.
The automated system is available 24/7 for payments so you can call on your schedule. You’ll receive a confirmation number at the end verifying your payment.
Pay by Mail
To pay your water bill the traditional way, you can mail in a personal check or money order. Include your 10 digit account number on the payment to ensure proper processing.
Mail your check or money order to:
Bristol Water Department
119 Riverside Avenue
Bristol, CT 06010
Be sure to allow 7-10 business days for standard mail delivery time so your payment arrives by the due date and avoids late fees.
Pay in Person
For in-person bill payment, visit the Bristol Water Department office located at 119 Riverside Ave, Bristol, CT 06010.
Cash, checks, money orders, and credit/debit cards are accepted. Hours are Mon-Thurs 8am-4:30pm, Tuesday 8am-5:30pm, and Friday 8am-12:30pm.
Allow extra time if paying near your due date in case of wait times. A drive-thru window is also available for quick drop-off payment.
Enroll in Auto Pay
For the most convenient hands-off payment option, enroll in auto pay through the online billing system. This automatically deducts your water bill from your specified bank account each month on the due date.
You still receive monthly statements for your records, but payments happen automatically so you skip the effort. You can cancel or update your auto pay details anytime.
Activating automated payments provides peace of mind knowing your bill is always paid on time, preventing any late fees.
Avoid Late Payment Penalties
To avoid late fees, be sure to pay your Bristol Water Department bill by the due date printed on your monthly statement.
Due dates vary from month to month but are always clearly listed. Online and phone payments process quicker than mail, so utilize those methods closer to the due date.
Setting up auto-pay is the foolproof way to guarantee your payment is made on time every month and skip late charges.
Update Your Contact Information
To avoid any billing issues, keep your contact info and account details updated with Bristol Water Department. Report any changes to your:
- Mailing address and service address
- Phone number and email
- Bank account or credit card on file if using auto-pay
You can manage your details through your online account or by calling customer service. Having accurate account information ensures proper bill delivery and payment processing.
Payment Assistance Programs
If paying your water bill has become difficult due to financial hardship, Bristol Water Department offers programs to help qualified residents catch up. Contact them to ask about:
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Payment arrangements – Set up a plan to pay your balance over time.
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LIHEAP assistance – Federal program that provides credits on utility bills for low-income households.
Don’t hesitate to explain your situation if you need some extra help paying your bill. There are options available for those in need.
Paying Your Water Bill is Fast and Simple
Paying your Bristol Water Department bill on time doesn’t have to be a hassle. With convenient online, phone, mail, auto-pay, and in-person options, choose the payment method that fits your needs. Just follow these tips for painless bill payment and uninterrupted service.
SIGN UP FOR AUTOMATIC BANK DRAFT
The City of Bristol, Tennessee assumes no responsibility for incorrect information entered by utility customers. Utility customers are responsible for ensuring that payments are made in sufficient time to meet required deadlines. Utility customers are responsible for printing and retaining the confirmation of any payment. The time and date of payments as indicated on the confirmation will be the date of the payments. Payments must be confirmed prior to midnight of the scheduled due date to be considered paid on time. Payments made online may not be reflected in online searches for 1-2 business days.
The City of Bristol, Tennessee reserves the right to refuse any and all payments. If using online or phone payment options and you are in cutoff status, you will need to contact our office at 423-989-5500 or email [email protected] to advise of payment to have services restored.
Other payment options are:
1) In person at 801 Anderson Street (Room 203, 2nd floor City Hall) prior to 9 AM on cutoff date 2) Drop Box located outside City Hall on 8th Street. Must be in box prior to 8 AM on cutoff date 3) Mail to P.O. Box 1348, Bristol, TN 37621-1348 in a timely manner to be received before the cutoff date
PAY YOUR UTILITY BILL ONLINE
Please click link to be directed to our third party vendor.
– There will be an additional credit/debit card processing fee of 2.50% associated with each transaction.
– There will be an additional electronic check processing fee of $1.00 with each transaction.
– Note: Fees are subject to change without notice.
Help paying your water bill
FAQ
How do I contact Bristol Water billing?
You can call our billing team at 0345 600 3600 from 8 a.m. to 6 p.m., Monday through Friday, or from 9 a.m. to 1 p.m., Saturdays. How can I make a complaint?.
How many hours is the Bristol CT Water Department?
It takes 60 full-time workers 24 hours a day, seven days a week to provide water and sewer service to the city’s 60,000 residents.
Where is the Bristol tax office?
Tax Payments – READ CAREFULLY!! The Bristol Tax Office has moved back to City Hall. We are located at 111 North Main Street, Bristol. Online credit/debit, Visa, MasterCard, Discover and American Express card payments are subject to a 2. 95% convenience fee and ACH (check) payments are charged a flat rate of $1. 50 per transaction.
Who provides my water service in Bristol & Wessex?
Unlike some other areas of the country, your water service is provided by two companies. We (Bristol Water) supply your fresh water, and Wessex Water provides your sewerage service. We combine the charges for both into a single bill, so it’s easier for you to pay. This is a fixed charge, payable by all customers.
How much does a public works payment cost?
Public Works Payments (Transfer Station, Bulk Pickup, Yard Waste, Additional Rubbish Barrels, Border Streets, and Wetlands Permits). Online credit/debit card payments are subject to a 2. 95% convenience fee, and ACH payments are charged a flat rate of $1. 50 per transaction. Bristol Water Department.
How do I pay my bwbsl Bill?
Please return the form to BWBSL, 1 Clevedon Walk, Nailsea, Bristol, BS48 1WA. If you’re a metered customer The easiest method of payment is by Direct Debit over 12 months. Alternatively, you can pay the full amount when you receive your bills twice a year.
Does Bristol TN accept automatic bank draft forms?
Automatic Bank Draft Form: The City of Bristol, Tennessee is not responsible if utility customers enter wrong information. Utility customers are responsible for ensuring that payments are made in sufficient time to meet required deadlines. Utility customers are responsible for printing and retaining the confirmation of any payment.
