How To Pay Your City of Lodi Utility Bill Online

Paying your utility bill to the City of Lodi is easy and convenient with their online payment options. As a Lodi resident, it’s important to pay your utility bill on time each month to avoid any service disruptions In this article, I’ll walk you through the simple steps to pay your Lodi utility bill online

Why Pay Online?

Paying online is the fastest and most convenient way to pay your City of Lodi utility bill Here are some of the key benefits

• Available 24/7: You can pay online anytime, day or night. You don’t have to worry about getting to the utility office during business hours.

• Avoid Late Fees Paying online means you can pay on your schedule before the due date avoiding any late payment fees.

• Payment History: Your payment history is stored securely online so you can easily access past statements and payments.

• Multiple Payment Options: You can pay by credit card, debit card, or electronic check.

• Time Savings: Paying online just takes a few minutes compared to mailing in a payment or paying in person.

How to Pay Your Bill Online

Follow these simple steps to pay your City of Lodi utility bill online:

1. Go to the City of Lodi website.

2. Click on “Pay Bill” at the top of the page.

3. This will redirect you to the payment portal. Click on “Pay Bill” again.

4. Enter your utility account number and the last name on the account. Click “Search.”

5. Your account balance will display. Click on “Pay Bill.”

6. Enter your payment amount and select your payment method. You can pay by credit card, debit card, or electronic check.

7. Enter your card or bank account information and complete the payment.

8. You will receive a confirmation page and confirmation email once the payment is complete.

That’s it! By following these simple steps you can pay your Lodi utility bill conveniently online and avoid any late fees.

Payment Options Overview

The City of Lodi offers several payment options for your utility bill:

• Online – Pay by credit card, debit card, or electronic check through the online payment portal as outlined above.

• By Phone – Call the utility billing office at 209-333-6717 and pay over the phone using a card.

• In Person – Visit the utility office at 310 W Elm Street in Lodi to pay by cash, check, money order, or card.

• By Mail – Send a check or money order made payable to City of Lodi to the utility billing address.

• Drop Box – Place your payment in the secure drop box located at 310 W Elm Street.

• Auto Pay – Set up recurring payments to be automatically deducted from your card or bank account each month.

Payment Assistance Programs

If you are having difficulty paying your utility bill, the City of Lodi offers payment assistance programs:

• Payment Arrangements – You may be eligible to set up a monthly payment plan to pay your past due balance over time while keeping your services active.

• Low Income Programs – Discounted utility rates are available for qualifying low income customers. Discounts range from 15% to 50% based on income level.

• Medical Baseline Allowance – Provides additional electricity and water allowances for customers with specific medical conditions.

Contact the Lodi utility billing office to learn more about payment assistance options and eligibility requirements. They can help find a program that fits your needs.

Avoid Service Shutoffs

If your account becomes past due, your utility services including water, sewer, garbage, and electricity may be subject to shutoff. This can obviously cause major disruption and expense if your utilities are shut off, so you’ll want to avoid this at all costs.

Here are some tips to avoid potential utility shutoffs:

• Pay your bill in full by the due date each month. Mark your due date on your calendar so you remember.
• If you anticipate missing a payment, contact the billing office immediately to set up a payment arrangement.
• Apply for payment assistance programs you may qualify for if facing financial hardship.
• Keep your contact information updated with the utility office so they can reach you about past due accounts.
• If you receive a shutoff notice, pay the past due amount right away to avoid interruption of service.
• Stay proactive with communicating with the utility if you are struggling to pay – they can help avoid shutoffs.

By diligently paying your bill on time or seeking help if you need it, you can avoid the major headache of having your essential utilities shut off.

Closing Your Lodi Utility Account

If you are moving out of Lodi, you will need to close your utility account which includes water, sewer, electricity, and garbage services. Here is how to cancel your City of Lodi utilities when moving:

• Contact the utility billing office and let them know you need to close your account. Provide them with your move out date.

• Provide a forwarding address if you have one yet so they can send your final bill.

• Your final bill will include pro-rated charges up to your move out date plus any outstanding balance.

• Payment for your final bill will be due upon receipt to avoid further collection actions.

• All automatic payments and recurring charges on your account will stop when you close it.

• Be sure to leave your Lodi home address accessible on your move out day so the utility staff can complete a final meter reading.

Closing your utility account is an important step when moving that you don’t want to overlook. By notifying the billing office of your move out date, they can help make the process smooth and finalize your account.

Starting New Utility Service in Lodi

If you are moving to a new home in Lodi, you will need to set up new utility services including water, sewer, electricity, and garbage collection. Here are some tips for starting new service:

• Contact the utility billing office as early as possible before your move in date to set up new service.

• You will need to provide your personal details and new Lodi service address to establish the account.

• A deposit may be required to activate your utilities which will appear on your first bill.

• Make sure the utilities are turned on at your new place when you move in and inspect that everything is in working order.

• Provide safe and easy access around your water meter and electrical panels for the utility staff.

• Expect your first utility bill within 30 days and pay by the due date to avoid late fees or disruption.

• Consider setting up auto-pay from your bank account to ensure you never miss a payment on your new Lodi utility service.

Starting utility service at your new residence is easy when you contact the Lodi utility billing office early in your move process. They will get your account set up properly and ensure smooth service activation.

Contact Lodi Utility Billing

The friendly and knowledgeable utility billing staff at the City of Lodi is available to help with any questions about your account or getting services started.

You can contact the utility billing office by:

• Phone: 209-333-6717

• Email: [email protected]

• In person: 310 W Elm St, Lodi, CA 95240

The office hours are Monday through Friday from 9 AM to 5 PM, except on major holidays.

Don’t hesitate to reach out to the billing office if you need assistance with paying your bill, setting up new service, closing your account, or signing up for payment programs. They are there to help Lodi residents manage utility services easily and avoid any disruption.

Paying your City of Lodi utility bill online is a quick and easy process that saves time and late fees. Follow the steps outlined in this article to access the payment portal, understand your options, and keep your account in good standing. With the variety of payment methods and assistance programs available, maintaining utility service with the City doesn’t have to be a chore.