If you’re a resident or business owner in the North Springs Improvement District in Florida, you likely receive regular water and sewer bills for utility services. Paying these NSID bills on time each month is important to avoid any late fees or disruption to your water service. The good news is that NSID offers a quick and easy online payment option to take care of your bill. This guide will walk through everything you need to know about paying your North Springs Improvement District utility bill online.
How Often Do You Get a Bill from NSID?
NSID bills for water and sewer utilities on a monthly basis. You can expect a billing statement in your mail showing charges for the previous month’s usage.
For example, you’ll receive a bill in early August for water and sewer services during July. The due date printed on your NSID bill allows around 3 to 4 weeks to pay each monthly statement.
Bills are based on metered water usage at each property Your statement will show the meter readings at the start and end of the service period and total gallons used. Rates are applied based on your water consumption and sewer discharge totals
What Payment Options Does NSID Offer?
NSID aims to make paying your utility bill as quick and convenient as possible. Here are the payment options available
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Online bill pay – Pay instantly on NSID’s website using credit/debit card or e-check.
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Phone – Call NSID at 954-752-0400 to pay over the phone.
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Mail – Detach and mail in the payment stub from your paper bill.
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In person – Visit the NSID office at 9700 NW 52nd St, Coral Springs, FL 33076.
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Auto-pay – Set up recurring automatic payments from your bank account.
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Drop box – Place check or money order payments in the drive-up drop box.
Online bill pay on their website is the simplest and fastest way to pay an NSID bill. Now let’s look at how to pay your NSID utility bill online step-by-step.
Step-by-Step Guide to Paying Your NSID Bill Online
Here are the easy steps to pay your monthly NSID water and sewer bill electronically on their website:
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Go to www.nsidfl.gov
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Hover over “Customer Service” and click on “Online Bill Pay”
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Click the green “Pay Your Bill” button
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Enter your NSID account number located on your paper bill statement
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Enter the 4-digit PIN also printed on your bill
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Select whether to pay the total current amount due or a partial payment
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Choose a payment method – credit card, debit card, or electronic check
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Enter your payment details and billing address
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Review payment info and click Submit
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Print or save the confirmation page for your records
The payment will be instantly processed and posted to your NSID account, avoiding any late penalties. Super quick and easy!
Payment Receipts and Account History
Once you complete an online payment, you’ll receive a confirmation page and email receipt for your records. Log into your NSID account anytime to view payment history and print past receipts.
You can also check your balance online and see previous water usage and bills. Having all this info available 24/7 makes managing your account a breeze.
Convenience Fees for Online Payments
When paying your NSID bill online or by phone, be aware there is a third-party processing fee that applies. This covers the cost of providing electronic payment options. Here are the NSID convenience fees:
- Credit/debit card – 2.45% of payment amount
- Electronic check – Flat fee of $0.95 per transaction
To avoid fees, consider mailing a check or setting up auto-pay through your bank account instead. But for many, the fees are worth it for the ease and speed of online bill pay.
Late Payments and Past Due Bills
Make sure to pay your NSID utility bill in full by the due date printed on your monthly statement. If the due date falls on a weekend or holiday, you typically have until the next business day to pay without a penalty.
Here’s what happens if you pay late:
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A 10% late fee is added if not paid within 20 days of the due date
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Water service may be disconnected if the bill remains unpaid for 30 days past due
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An additional $30 fee is charged if water is shut off for nonpayment
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Severely delinquent accounts are sent to collections
Avoid these fees and potential disruption to your water service by paying NSID bills on time every month. Again, the online payment option makes it quick and easy.
Disputing Your Bill or Getting Payment Assistance
If you believe your NSID bill is incorrect or need help paying, reach out to customer service right away at 954-752-0400.
You can dispute a bill formally in writing and request an audit if you see charges for high usage that seems abnormal. NSID will work with you to investigate and resolve the issue.
Payment plans or assistance programs are also available for those struggling financially. NSID aims to keep water running for all customers, so just ask if you need help paying your utility bill.
Changes to Your NSID Account
Finally, be sure to update NSID anytime there are changes to your account, such as:
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Moving to a new address within the service area
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Switching the name on the account
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Updating contact info like phone and email
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Changes to automatic payments or paperless billing enrollment
Keeping your account details current avoids issues like bills sent to the wrong address or payments declining. Get in touch with customer service to update your info.
And that covers everything you need to know about paying your monthly water and sewer bill to the North Springs Improvement District! Their online bill pay option makes it quick and painless to take care of your payment each month.
24 Hour Payment Drop Box
There is a 24 hour Payment Drop Box at the front entrance by the gate at the water plant located at 9700 N.W. 52nd St. Coral Springs, FL 33076. The drop box is located outside the main gate.
You can pay your bill several ways:
North Springs Improvement District 9700 N.W. 52nd Street Coral Springs, FL 33076
