Paying your Atlanta Gas Light bill is an important part of being a customer. You want to make sure you pay on time to avoid late fees or service interruptions. Luckily, Atlanta Gas Light offers several convenient payment options to fit your needs. In this article, we’ll break down everything you need to know about paying your Atlanta Gas Light bill.
Overview of Atlanta Gas Light
Atlanta Gas Light is the largest natural gas distributor in Georgia, serving over 1.6 million customers across the state. They are responsible for maintaining the pipelines and infrastructure to deliver natural gas to homes and businesses.
While Atlanta Gas Light handles delivery, you buy the actual natural gas from independent marketers. This means you’ll get two separate bills – one from Atlanta Gas Light for the delivery fee and one from your marketer for the natural gas usage.
When to Expect Your Bill
Atlanta Gas Light bills are sent out monthly around the same time each month. The due date is typically 15-20 days after the bill is issued.
You can expect your bill to fluctuate seasonally, with higher usage and bills in the winter when heating needs increase. Summer bills are typically lower since there is less gas usage.
If you need help reading and understanding your Atlanta Gas Light bill, check out their Understand My Bill page. This breaks down each section and charge on your monthly statement.
Ways to Pay Your Atlanta Gas Light Bill
Atlanta Gas Light offers several payment options to provide flexibility:
Pay Online
The fastest and most convenient way to pay is online through Atlanta Gas Light’s website. You can pay with a bank account, credit card or debit card. Payments post instantly.
Auto-Pay
Set up automatic monthly payments directly from your bank account or credit card so you never forget a payment.
Pay By Phone
Call 1-800-218-4926 anytime to pay over the phone using a debit/credit card or electronic check. A $1.95 convenience fee applies per transaction.
Pay By Mail
Mail a check or money order with your payment stub to:
Atlanta Gas Light
PO Box 71245
Charlotte, NC 28272-1245
Allow 5-7 days for mail delivery.
Pay In Person
Bring your bill to an authorized payment location to pay in cash, check or money order. Locations include Walmart, Kroger, Publix and more. A small convenience fee may apply.
Pay By Text
Pay via text message through Atlanta Gas Light’s pay-by-text program. Message and data rates may apply.
Payment Extensions and Assistance
If you are having trouble paying your bill, Atlanta Gas Light offers several programs to help:
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Payment extensions – Call to request an extension if you need more time to pay your bill. Late fees may still apply.
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Budget billing – Pay a fixed amount each month to even out seasonal fluctuations.
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LIHEAP – Low Income Home Energy Assistance Program can help pay a portion of your bill if you qualify based on income.
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Project SHARE – Donate to help neighbors in need pay their natural gas bills.
Reaching out early is important if you are struggling to pay. Atlanta Gas Light can help avoid service disruptions.
Avoid Late Fees and Disconnection
To avoid late fees and potential service interruption, make sure to pay your Atlanta Gas Light bill in full and on time each month. The due date is printed on your statement.
Late fees are typically 1-1.5% of your past due balance. If your account becomes severely delinquent, Atlanta Gas Light may disconnect service – which can incur additional fees to restore your gas.
Setting up autopay or automated reminders can prevent accidentally missing a bill. Track your balance and payment status through your online account as well.
Moving? Stopping Service?
If you are moving to a new home within Atlanta Gas Light’s service territory, you will need to transfer or stop service.
To transfer service to your new address, contact your marketer directly. To stop service, also contact your marketer. This prevents continued billing and service at your old address.
Give as much notice as possible – at least 5 business days – when transferring or stopping service. This ensures smooth transition and final billing.
Key Takeaways
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Pay your Atlanta Gas Light bill online, by phone, mail or in person each month by the due date
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Understand your bill charges and fluctuations throughout the year
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Seek bill assistance or extensions if you are struggling to pay
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Transfer or stop service promptly when moving to avoid extra charges
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Setup autopay or reminders so you never miss a payment
Paying your natural gas bill on time takes a little planning, but Atlanta Gas Light offers flexibility. Use these payment options and programs to maintain healthy account status. Reach out for help early if you start to fall behind.
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Atlanta Gas Light – Energy Assistance Programs for Residential Customers
FAQ
Is Georgia natural gas the same as Atlanta gas light?
AGL’s retail division is Georgia Natural Gas (GNG), and is one of around a dozen remaining resellers. The wholesale division was known as Atlanta Gas Light Services (AGLS) for some time.
How much do Atlanta gas light technicians make?
Tech salaries at Atlanta Gas Light Co. usually range from $56,703 to $67,090, which shows how different the jobs are within the company.
What is the zip code for Georgia Natural Gas?
After calling the number given, you can send a written request to end the contract to Georgia Natural Gas, P O. Box 440667, Kennesaw, GA 30160-9512, or notify GNG via e-mail at customerservice@gng. com.
Does Atlanta Gas Light offer service in Georgia?
In Georgia, just dial 811 – or 800. 282. 7411 – to reach the Utilities Protection Center of Georgia. The law says you have to call at least 48 hours before you dig if you’re going to use heavy machinery. Yes! Atlanta Gas Light offers service in this ZIP code. Areas within this ZIP code may vary. Natural Gas for your home.
How can I contact Atlanta Gas Light?
For Gas Leaks & Emergencies, contact Atlanta Gas Light at 1. 877. 427. 4311. SCANA Energy’s customer service number for switching services is 1. 877. 467. 2262.
Does Atlanta Gas Light offer natural gas delivery?
Atlanta Gas Light provides natural gas delivery service to more than 1. 6 million customers in Georgia. In operation since 1856, the company is one of the oldest corporations in the state. Learn if Atlanta Gas Light services are available in your area with our easy-to-use service area locator.
What does Atlanta Gas Light do?
Atlanta Gas Light maintains the pipeline infrastructure, responds to emergencies and reads the meters each month. Certified marketers sell natural gas to customers. The many benefits of natural gas make it an environmentally responsible energy choice for your home and appliances.
Do you provide Atlanta Gas Light identification?
When a field service representative or one of our contractors comes to your home or business, they will show you your Atlanta Gas Light. Get in touch with a natural gas marketer if your business already has a natural gas meter and you need to start service.
Does Georgia have a payment assistance program?
In Georgia, hundreds of thousands of people use gas, electricity, and phone services. But many people can’t pay for these services without help from programs that lower their bills. Many electric, gas, and telephone utility companies offer payment plans to their customers who qualify.
