Having access to clean reliable water is something we often take for granted. But making sure your water service continues without disruption means paying your water bill regularly and on time. For customers of Chester Water Authority (CWA) in Pennsylvania, paying your bill online is the ideal way to do it. Read on to learn all about paying your CWA bill online and how it can save you time and hassle.
Why Pay Your CWA Bill Online?
Paying bills online has become the norm for most people due to the many benefits it provides
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It’s fast – Pay in just minutes instead of mailing a check or visiting an office
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Available 24/7 – Pay anytime, even late at night or holidays when offices are closed.
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Avoid late fees – Get reminders before your bill is due so you never miss a payment.
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Secure payment – CWA uses encryption and security measures to protect your info.
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Save money – No need for stamps or checks. Some payment methods are even free.
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View payment history – Your account dashboard shows past bills and payments all in one place.
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Get receipts – Receive confirmation emails and numbers after each transaction.
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Go paperless – Opt out of mailed paper bills in favor of eco-friendly digital bills.
Paying online clearly makes managing your water bill much easier. But what options does CWA offer?
How to Pay Your CWA Bill Online
CWA gives customers multiple convenient ways to pay online, including:
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CWA website – Pay via CWA’s website using credit/debit cards, checking account, or e-check.
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Third party bill pay – Services like doxo allow payment by card, bank transfer, Apple/Google Pay, and more.
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Phone – Call CWA’s automated pay-by-phone line anytime to make a quick payment.
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Bank bill pay – Set up CWA as a payee in your bank’s online bill pay system.
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CWA mobile app – Download CWA’s app to your smartphone to pay on the go.
With so many choices, you can pick the online payment method that suits your needs and preferences. Let’s look at how to use CWA’s website to pay.
Step-by-Step: Paying Your CWA Bill via CWA’s Website
Paying at CWA’s website is fast and straightforward. Just follow these steps:
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Go to www.chesterwater.com and click “My CWA Portal”
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Log into your account with your username and password.
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Select “Pay My Bill” from the menu.
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Choose a payment amount – your balance due is shown by default.
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Enter your debit/credit card details or checking account info.
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Review payment details and click “Submit Payment” when ready.
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The payment will process immediately. Print or save the confirmation page.
And that’s it! The entire process takes just a minute or two. Your account balance will update to reflect the payment.
Tips for Hassle-Free Online CWA Bill Pay
Follow these tips when paying your CWA bill online for the best experience:
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Schedule recurring payments so your bill gets paid automatically each month.
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Opt-in to payment notifications so you know when a payment succeeds or fails.
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Pay a few days early to avoid late fees – don’t wait until the due date.
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Save your payment details to avoid re-entering each time.
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Check your account dashboard periodically to confirm payment status.
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Update your contact info so CWA can reach you about any payment issues.
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Contact CWA customer support if a payment fails so they can investigate.
Avoid Fees by Paying Your CWA Bill for Free
CWA does not charge a fee for payments directly through their website. However, some third party services impose small processing fees. You can avoid fees entirely by:
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Paying through your bank account instead of credit/debit card.
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Mailing a check or money order to CWA’s billing address.
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Paying in cash at CWA’s office locations.
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Setting up automatic bank drafts from your checking account.
As long as you stick to fee-free options, you can pay your CWA bill online without incurring extra charges. The minor fees are worth it for some people given the convenience online payments provide.
Is Paying Your CWA Bill Online Secure?
Absolutely! CWA utilizes industry-standard encryption and security measures to protect your information when paying online, including:
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Encrypted connections and data transmission.
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No storage of full payment card numbers.
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Trusted, reputable payment processors.
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Regular system security audits and updates.
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Secure account access requiring usernames and passwords.
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HTTPS website connections (not the less secure HTTP).
You can feel completely safe entering your payment details through CWA’s online payment portal. Security is their top priority.
Get Support for Paying Your CWA Bill Online
If you ever have trouble setting up payments online or have questions about the process, CWA provides the following support options:
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Call CWA customer service at 610-876-8181 during business hours for assistance.
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Email questions to [email protected] and a representative will respond.
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Live chat with support staff on CWA’s website during business hours.
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Visit in person at CWA’s offices in Chester or Kennett Square, PA.
CWA wants paying your bill to be simple and straightforward. Their friendly team is ready to provide guidance if needed.
Online bill payment improves life by saving you time each month. Chester Water Authority’s website, mobile app, and payment partners give you multiple ways to pay in minutes versus mailing checks or visiting an office. Pay a few days early, automate recurring payments, and take advantage of paperless billing to maximize convenience. And rest assured your information stays protected thanks to CWA’s strict security safeguards. Paying your water bill online is clearly the way to go for busy CWA customers!
If you have been disconnected for nonpayment:In order to have services reinstated via IVR or our web portal, please ensure you pay your past-due balance plus the $45 nonpayment fee. Services will not be reinstated until the nonpayment fee is paid in full.
CMD’s new online credit/debit payment system is hosted by Municipal Online Payments. Click the button below to create an account. Creating an account also gives customers utility account management tools such as billing and payment history, paperless billing, text notifications, and more! You will need your account number and the amount of your last payment to register. A 3% processing fee will apply to all credit/debit payments. By setting up an online account, CMD customers are able to manage notification settings, view usage and payment history, make and schedule online payments, and much more!
Beware Third Party Payment Websites!
www.MunicipalOnlinePayments.com is the only authorized online payment system for CMD. Payments made through this site are credited to your account immediately.
CMD does not endorse third-party payment websites such as DOXO or PRISM. They are neither authorized nor managed by CMD. Payments made through DOXO, PRISM, or other third-party bill payment services may be delayed seven (7) days or more pending delivery of payment to CMD’s office, and may result in late penalties and/or disconnection. CMD is not responsible for penalties or disconnections resulting from use of third-party payment sites.
If you feel you have accessed the wrong payment portal, please contact our office at (803) 385-5123 for more information.
The Chester Metropolitan District bills each customer once per month for services used during the previous month. All bills are for actual usage (water which passed through the meter). From time to time, a customer may receive an “estimated bill” due to an issue such as a malfunctioning meter or a high usage discrepancy. The estimate is based on an average of the customer’s usage history.
- Bills are typically for a 28-31 day usage period, depending on weekends and holidays.
- Bills are due fifteen (15) days from the “Bill Date”. If a bill is not paid in fifteen days, a late fee will be assessed.
- Customers have an additional ten (10) days to make payment. If payment is not received by 5:00 PM on the 10th day (25 days from the “Bill Date”), a Non-Payment Fee will be assessed and the account will be disconnected.
- Depending on your location, your bill may also include wastewater and/or garbage service.
- CMD does not accept partial payments.
- CMD is not responsible for wastewater service or garbage service. All inquiries must be directed to the appropriate authorities.
In The Office
Payments and Customer Service inquiries may be made in our office at 155 Wylie Street in Chester. We accept cash, check, money order, and debit/credit card payments in our lobby and at our drive-through.
Please be aware that a 3% processing fee will be added to all credit/debit payments.
By Mail
Customers may mail payments to the CMD Office at the following address:
Chester Metropolitan District P.O. Box 550 Chester, SC 29706
For safety and security purposes, please do not mail cash. To ensure your bill is credited to the proper account, please include your account number and/or physical service address with your payment.
After Hours
Payments made after hours may be placed in the night deposit box, located in our drive-thru lane. Payments placed in the night deposit will be posted on the next business day.
For safety and security purposes, please do not place cash in the night deposit. To ensure your bill is credited to the proper account, please include your account number and/or physical service address with your payment.
Pay Water and Sewer bills online
FAQ
Who is my water supplier in Chester County, PA?
For help with your water service or bill, call one of these numbers: Chester Water Authority (610-876-8181 or 800-793-2323) Downingtown Municipal Water Authority (610-269-5362) Honey Brook Borough Water Authority (610-273-7830) Kennett Square Borough Water Dept. (610-444-6020 or 1-877-648-3081) North Coventry Water Authority (610-326-1064)
Where to pay Henry County water bill?
PAYMENT METHODS The Henry County Water Authority is located at 1695 Highway 20 West, McDonough. Customer service office hours are Monday – Friday 8:00 AM–4:30 PM. Telephone number: (770)957-6659.
Where does West Chester, PA get its water?
PSW brings water to all or parts of the Chester County towns of East Goshen, West Goshen, Westtown, and East Bradford, as well as the Borough of West Chester. The PSW West Chester gets its water from the Brandywine Creek (East Branch) and the Fern Hill Reservoir.
How do I pay my Chester Water Authority Bill?
Doxo lets you pay your bills safely, but it’s not connected to or backed by Chester Water Authority (PA). Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods.
How do I contact Chester Water Authority (PA)?
You can contact them directly by phone at 610-876-8181. I’m looking for my bill. Where can I find it? View your bill online at Chester Water Authority (PA). In what ways does doxo handle Chester Water Authority (PA) payments? Doxo handles payments for all Chester Water Authority (PA) services, such as Water
Does Chester Water accept online payments?
CHESTER, PA: The Chester Water Authority announced on August 11 that its customers would soon be able to pay their bills online. In addition to traditional mail and phone billing systems, residents can now log on to www. ChesterWater. com and make payments using credit cards, debit cards, and e-checks.
What does Chester Water Authority (PA) do?
The Chester Water Authority in Pennsylvania provides drinking water to homes and businesses. They promise safe, reliable services and stress the importance of using natural resources responsibly. Common questions, curated and answered by doxo, about paying Chester Water Authority (PA) bills. What payment methods does Chester Water Authority (PA) accept?.
How do I create a Chester Water Authority account?
You can create a new account on the Chester Water Authority (CWA) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
How much does the Chester Water Authority cost?
Individual payments are limited to $500 and a $2. 75 convenience fee is charged per transaction. The Chester Water Authority serves more than 200,000 people and businesses in western Delaware County, southern Chester County, and the city of Chester. It is a regional municipal water authority.
