The City of Mesa aims to offer residents flexible, convenient ways to pay utility bills for services like water, electricity, gas, sewer and trash. This article will provide an overview of the available options for City of Mesa bill pay, registration tips for online payments, and key information on billing cycles.
Online Payments
The easiest way to pay your City of Mesa utility bill is through the online payment system. To use this, you’ll first need to register for an account at https://utilities.mesaaz.gov/app/login.jsp.
Have your most recent paper bill handy when you register Here are the steps to sign up
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Click “Register Now” and enter your account and contact details
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Create a username and password you’ll remember.
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Agree to the terms and submit the form.
Once registered, you can log in anytime to:
- View current and past bills
- Make one-time payments via credit/debit card or e-check
- Set up convenient autopay for recurring payments
- Monitor your daily utility usage
Online payments post instantly to avoid late fees. It’s the fastest way to pay in Mesa!
In-Person Payments
You can pay your City of Mesa bill in-person at the Municipal Building located at 55 N Center St in downtown Mesa. They accept cash, checks, money orders, and credit/debit cards.
Utility staff are available on-site to answer any billing questions and assist with payment transactions.
By Mail
Mail your payment coupon and a check or money order to:
City of Mesa
PO Box 1466
Mesa, AZ 85211-1466
Be sure to include your remittance stub and write your account number on the check. Allow 7-10 days for delivery and processing time.
Phone Payments
Call 480-644-2221 to pay your Mesa utility bill over the phone. You’ll go through an automated system and can pay with Visa, Mastercard, Discover Card, or electronic check.
Authorized Payment Agents
For convenience, the City of Mesa partners with local businesses to offer in-person payment services. Look for authorized payment agents like:
- Fry’s Food Stores
- Circle K
- Walmart
- Western Union
Budget Billing
To make payments more consistent, Mesa offers an optional budget billing program. Your bill is evened out to an average monthly payment amount based on your past usage.
Billing Schedule
City of Mesa utility bills are issued on a monthly basis. Your due date depends on your service area:
- West Mesa – Bills are due on the 17th
- East Mesa – Bills are due on the 27th
Sign up for paperless billing and autopay to avoid forgetting due dates. Late fees apply to past due accounts.
Assistance Programs
Customers facing financial hardship may qualify for bill assistance programs like:
- Payment arrangements/plans
- Limited income rate discounts
- Medical fund for customers with severe illnesses
Contact Mesa Utility Billing to learn more about available bill help options. Shut-off protection plans are also offered for qualifying residents.
Paying your City of Mesa bill through the online portal is the most convenient way for residents. However, the city also provides flexible in-person, phone, mail and budget billing options. Get in touch with customer service if you need help with registration or managing payments.
Covering Mesa: Bill Pay Kiosks
FAQ
What utility is the city of Mesa?
The City of Mesa provides electric utility service to more than 17,500 homes and businesses in approximately 5. 5 square miles centered around and including Mesa’s downtown. Approximately 20% of the power distributed by the City comes from renewable sources such as hydropower.
How much are utilities in Mesa, AZ?
On average, Mesa, AZ residents spend about $230 per month on electricity. That adds up to $2,760 per year.
How do I set up utilities in the city of Mesa?
Once you are registered at utilities. mesaaz. gov, you will receive a confirmation email to verify your account. That is all you will need to access your utility information. For more information, please review the My Utility Account FAQs at utilities. mesaaz. gov or contact Customer Service at (480) 644-2221.
How can I pay my utility bill in Mesa?
In Mesa, you can use the “My Utility Account” service from the City of Mesa to pay your utility bill. Register and pay your bill with a credit card or bank draft. You can also set up automatic payments for each billing period. A 2. 35 percent of the service fee will be taken out of a credit or debit card when this service is used to pay a utility bill.
Where can I Find my City of Mesa utility account number?
You can find your account number on your City of Mesa bill as shown below. The Service Address Zip Code is the zip code of the address that receives utilities. City of Mesa Utilities is your one-stop shop for customer self-service web portals that provide electricity to homes, businesses, and factories.
What if a caller ID is from the city of Mesa?
If you get a call from a number that looks like it’s from the City of Mesa, hang up and call the City of Mesa yourself to make sure the call is real. Be careful and never give out important personal information over the phone, even if the caller ID says it’s from the City of Mesa. The City of Mesa will never call businesses or residents to demand immediate payment on late bills.
How do I contact mesaaz customer service?
For assistance please review the FAQ link at the top of the page or contact us at contactcenter@mesaaz. gov. For the Thanksgiving holiday, the Business Office and Customer Service phone center will be closed on Thursday, November 28th, and Friday, November 29th. Normal business operations will resume Monday December 2nd. Forgot your password?.
Does the City of Mesa sell ads?
Mesa does not sell advertisements for its website, social media account, or channel 11. We will never call businesses or residents to demand immediate payment on late bills. If you have any questions or concerns, please call us at 480-644-2221. Report any possible scams to the police.
Is mesaaz undergoing maintainance?
MesaAZ. gov is currently undergoing maintainance. The following services are affected at this time: We apologize for the inconvenience. The following sites are currently available:
