Paying medical bills can be confusing, but Albany Medical Center aims to make the process as straightforward as possible. This article will explain the different ways you can pay your Albany Medical Center bill online, by phone, or in person.
Online Bill Pay Options
The easiest way to pay your Albany Medical Center bill is online through your MyChart account. Here are the online bill pay options
Pay Through MyChart
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As of March 2, 2024, all bills for services provided by Albany Medical Center can be paid through your MyChart account. This includes bills from EmUrgentCare locations.
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You don’t need an existing MyChart account. You can pay as a guest by selecting “Pay as Guest” on the MyChart login page.
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Paying through MyChart is the preferred online payment method. It allows you to view your bill details and make a payment conveniently on your computer or mobile device.
Pay Online for Bills Before March 2, 2024
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For bills made payable to Albany Medical Center Hospital for services before March 2, 2024, you can pay online here
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For EmUrgentCare bills before March 2, 2024, pay online here.
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The online bill pay links are only for bills issued before the MyChart transition on March 2, 2024. For the easiest payment experience, use MyChart for bills after this date.
Pay Your Bill by Phone
If you prefer to pay your Albany Medical Center bill over the phone, call 877-522-5645 and enter the pay by phone code on your statement.
Phone payment is available for both pre- and post-MyChart transition bills. Refer to your statement for the correct phone number based on the date of service.
Pay In Person
To pay your bill in person with cash, check, or credit card, visit:
Patient Billing Services
1275 Broadway
Albany, NY 12204
In-person payments are accepted Monday-Friday from 8am-4:30pm.
This is the recommended option if you need to discuss your bill in-person before making a payment. Customer service representatives can explain your charges and financial assistance options.
Apply for Financial Assistance
If you’re uninsured or have limited income, Albany Medical Center offers financial assistance programs that can reduce or eliminate your medical bills.
To apply for financial assistance:
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Log into your MyChart account and complete the online application.
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Download and submit the Financial Assistance Application form.
You may qualify for Medicaid, Child Health Plus, or other government-sponsored insurance programs. Albany Medical Center’s financial counselors can check your eligibility and assist with the application process.
Contact Billing Customer Service
For billing questions or payment assistance, contact Albany Medical Center Customer Service:
- Phone: 877-522-5645
- In-person at 1275 Broadway, Albany, NY
Representatives are available Monday-Friday from 8am-4:30pm to answer your questions.
Summary
- Pay your Albany Medical Center bill easily online through MyChart
- Call 877-522-5645 to pay over the phone using your statement’s pay code
- Visit the billing office at 1275 Broadway to pay in person
- Apply for financial assistance if you’re uninsured or have limited income
- Contact customer service for help with billing questions or payment issues
Paying your Albany Medical Center bill quickly is important, but assistance is available if you’re unable to pay in full. By understanding the different payment channels, you can choose the bill pay option that works best for you.
New Patient Portal: Sign Up Now!
To make your connection to the Albany Med Health System even stronger, all System hospitals has switching to a new patient portal, MyChart.
All patients of all of our hospitals can sign up now and should for a MyChart account. Please see the FAQs below for more information about the transition and how to download your health records if you have a current patient portal account at one of our hospitals.
If you have already created a MyChart account as an Albany Medical Center patient, you do not need to sign up again. Log in to your MyChart account.
MyChart is our secure online patient portal that allows you to easily manage your own health care—anytime, anywhere.
With MyChart, you can:
- Request prescription refills
- Schedule and manage upcoming appointments
- Read lab results
- Chat with your doctor
- Access your childs or other family members records
- View and pay bills
- Complete pre-visit tasks
- And more, all in one place
The Albany Med Health System has transitioned to a single, unified electronic medical record, which connects patient records for inpatient and outpatient services, scheduling, registration, and billing throughout each System hospital and clinic location. That means no matter where you seek care in the health system, your information will be readily available to all our clinical teams. MyChart is our new secure 24/7 online patient portal that allows you to easily manage your own health care, including refilling your prescriptions, managing your appointments, messaging your doctor, and more. Do I need an activation code to sign up for a MyChart account?
No, there is an option to sign up without an activation code. You can sign up now to skip the activation code. What if I have a current patient portal with Columbia Memorial Health?
On Nov. 2, 2024, patients no longer have access to Healow. Portal users should create a new account in MyChart for a seamless experience. With this account, users can request medical records.
You can also request your records at any time from Columbia Memorial Health. What if I have a current patient portal with Glens Falls Hospital?
As of Nov. 2, 2024, patients no longer have access to My Health Record. Portal users should create a new account in MyChart for a seamless experience. With this account, users can request medical records.
You can also request your records at any time from Glens Falls Hospital. What if I have a current patient portal with Saratoga Hospital?
As of Nov. 2, patients no longer have access to the Medent patient portal. Portal users should create a new account in MyChart for a seamless experience. With this account, users can request medical records.
You can also request your records at any time from Saratoga Hospital. I already have an existing MyChart account. How do I link accounts?
If you already signed up for MyChart as an Albany Medical Center patient, youre all set. If you have a MyChart account with another organization, log in to MyChart through one of your organizations and go to the MyChart Menu and search for Link My Accounts. You will be able to search for the organization you want to link to and connect them. Can I pay my bill through MyChart?
Yes. For bills from Albany Medical Center or Albany Medical College issued on or after March 2, 2024, you can pay these directly in MyChart. For bills from Columbia Memorial Health, Glens Falls Hospital, or Saratoga Hospital issued on or after Nov. 2, 2024, you can pay these directly in MyChart.
Learn more about patient billing at the Albany Med Health System, including other ways to pay your bill or apply for financial aid.
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FAQ
What is the phone number for Albany Med billing?
For bills related to services provided prior to Nov. 2, 2024, call 518-583-8343. For bills related to services provided on or after Nov. 2, 2024, call 877-522-5645 and enter the unique pay by phone code listed in your statement.
How much does the Albany Medical Center pay?
The average salary at Albany Medical Center is between $35,345 per year for a lab tech and $322,000 per year for an oncologist.
What is the phone number for Albany Med Transfer Center?
Call 518-262-4660 If a patient has had any diagnostic studies related to the transfer (i. e. CT, MRI, X-Rays), they will need to come with the patient on a disk with the radiology read.
What is the zip code for Albany Medical Center?
Identification and CharacteristicsName and Address:Albany Medical Center 43 New Scotland Avenue Albany, NY 12208Hospital Website:www. albanymed. org/CMS Certification Number :330013Type of Facility:Short Term Acute CareType of Control:Voluntary Nonprofit, Other.
How can I pay my bills online at Albany med health system?
As of November, the MyChart patient portal is used by the whole Albany Med Health System. This makes it easier to pay your bills. 2, 2024. You can use your MyChart account to update your insurance and billing information and pay your bills online.
Does Albany med health system offer financial assistance?
Assistance may be available through the Albany Med Health System Financial Assistance Program. The program works for Albany Medical Center, Albany Medical College, Columbia Memorial Health, Glens Falls Hospital, and Saratoga Hospital, as well as the rest of the Albany Med Health System.
Where can I send a bill to Albany Medical Center?
The bills from Albany Medical Center will be blue and white, and the address to send them to is PO Box 660827, Mailstop 32722254, Dallas, TX 75266-0827. Do not send payment to this address or use the business reply envelope in the billing statement.
What hospitals are covered by the Albany med health program?
The program works for Albany Medical Center, Albany Medical College, Columbia Memorial Health, Glens Falls Hospital, and Saratoga Hospital, as well as the rest of the Albany Med Health System. This includes professional services from employed providers of these facilities.
Does Albany med health system have a new patient portal?
You can now sign up for a new patient portal called MyChart. This will make your connection to the Albany Med Health System even stronger. All patients of all of our hospitals can sign up now and should for a MyChart account.
How do I pay my Albany med emurgentcare Bill?
For bills made payable to Albany Med EmUrgentCare issued prior to March 2, 2024, pay online here. To pay by phone, call 877-522-5645 and enter the unique pay by phone code listed in your statement. Customers can fill out the form below or log in to their MyChart account to apply for financial aid.
