Lawrence Utilities provides essential services like water, sewer, stormwater management and trash collection to the city of Lawrence, Indiana. As a customer, you receive a monthly utility bill that must be paid by the due date to avoid penalties. Lawrence offers multiple options to easily pay your bill. This article will outline the available methods for paying your Lawrence Utilities bill if you live in Indianapolis.
Overview of Lawrence Utilities Billing
Lawrence Utilities issues monthly bills to residential and business customers within Lawrence city limits Typical charges include
- Water usage fees
- Wastewater service fees
- Stormwater management fees
- Trash and recycling collection fees
Bills are mailed out monthly and due within 22 days. There are several ways to pay your Lawrence Utilities bill conveniently. Let’s look at the options:
Benefits of Paying Your Bill on Time
Before reviewing the payment methods, let’s highlight the advantages of paying your Lawrence Utilities bill by the due date:
- Avoid late payment penalties
- Prevent service interruption from non-payment
- Maintain positive credit history
- Keep water, sewer, trash services active
- Meet your obligations as a Lawrence resident
Paying on time prevents various fees and issues down the road. Lawrence aims to make paying easy through various methods.
Ways to Pay Your Lawrence Utilities Bill
Lawrence offers the following options for customers to pay their utility bill:
Online
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Pay via Lawrence’s online bill pay system 24/7
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Register your account to go paperless and manage bills online
By Phone
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Call 317-542-0511 and pay via automated system with credit/debit card
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Speak with a representative during business hours
- Send check or money order to:
Lawrence Utilities
9001 E. 59th Street
Lawrence, IN 46216
- Use payment stub from your bill
In Person
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Pay at the kiosk located at 9001 E. 59th Street in Lawrence
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Cash, check, credit/debit cards accepted
Auto-Pay
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Set up monthly auto-debit from your bank account
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Download form from Lawrence Utilities website
Drop Box
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A drop box is located at the Lawrence Utilities office
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Place payment in sealed envelope with bill stub
Avoid Late Fees and Service Disruptions
To avoid penalties, pay your bill in full by the due date printed on your monthly statement. Late fees apply after the due date. If a bill goes unpaid for 45+ days, your water service may be disconnected. Contact Lawrence Utilities immediately if you expect difficulty paying on time so alternate arrangements can be made.
Get Started Paying Your Bill Today
Paying your Lawrence Utilities bill is quick and easy when using the online portal, phone payment system, kiosk, mail or auto-debit. Sign up for paperless billing and account notifications to stay on top of your bill. Lawrence wants to provide exceptional service and flexible payment options to Indianapolis households and businesses. Pay on time, every time.
Lawrence Utilities Online Bill Pay Tutorial
How do I pay my Lawrence utility bill online?
The City of Lawrence uses Paymentus to process credit card payments online, as well as over the telephone. To pay with Visa, Discover or MasterCard by telephone call (877) 506-3115. Additional payment options including Auto Bill Pay, paying by mail, at drop box locations, or in person. These payment options are ONLY for Utility Bills.
How do I pay my Lawrenceburg utility bill online?
Lawrenceburg Utility Systems offers you many ways to conveniently pay your bill. SmartHub is LUS’s online bill payment system. It lets you make one-time payments, set up automatic payments, view your billing statement, and even see how much you’ve used utilities in the past.
How do I make a Lawrenceville utility payment?
Payments may be made online, by phone, by mail, at City Hall, or via an automatic bank draft. Lawrenceville Utilities customers can access their account information through the Customer Self Service portal.
How does Lawrence utilities store payment methods and contact information?
Customers can securely store payment methods and contact information for speedy checkout and recurring billing. Customers can store their account information using a lookup screen that is connected to Lawrence Utilities’ main Customer Information System (CIS) so that their information is always correct.
How does Lawrence utilities’ mobile-responsive payment experience work?
A welcome email confirms registration and lets customers get started online. The mobile-responsive payment experience in Lawrence Utilities’ profile makes it easy for customers to use all of its features on a phone or tablet, just like they would on a computer.
Does Lawrence have a self-service payment kiosk?
The city has set up two self-service payment kiosks that are open 24 hours a day, seven days a week. Customers can pay their utility bills in person with cash, check, or credit card by walking up to or driving through the kiosks. Listen to what the City of Lawrence has to say about using CityBase for web and kiosk payments.
