How to Pay Your Utility Bill Online at LasCruces.Org

Living in Las Cruces? Then you likely receive your water, gas, electricity and other utility services from the city’s municipal utility company LasCruces.Org. Paying your utility bill on time each month is important to avoid late fees and potential service disruptions.

The good news is LasCruces.Org offers a quick, easy and convenient way to pay your utility bill online in just a few minutes In this comprehensive guide, we’ll walk through the entire process of paying your Las Cruces utility bill online via the LasCruces.Org website.

Benefits of Paying Your Utility Bill Online

Here are some of the main benefits of paying your Las Cruces utility bill online rather than mailing a paper check

• Convenience – Pay anytime, anywhere with an internet connection Avoid writing and mailing checks each month

• Speed – Online payments post instantly to your account. Mailed payments can take a week to process.

• AutoPay – Set up recurring automatic payments from your bank account each month.

• Payment History – Your online account stores past statements and payment history.

• Paperless Billing – Go green by opting out of mailed paper bills.

• Account Management – Review usage, update account info, monitor bills.

• Rewards Tracking – See available rebates and incentive programs.

• Security – Encrypted connections keep your financial data safe.

• Customer Support – Instant access to customer service and account assistance.

How to Pay Your Las Cruces Utility Bill Online

Ready to simplify paying your utility bill? Here is the step-by-step process to pay online at LasCruces.Org:

Step 1: Register for an Online Account

First, you need to register for an online account on the LasCruces.Org website:

1. Go to LasCruces.Org.

2. Click “Pay Your Bill” in the top menu.

3. Select the “Pay Your Bill Online” option.

4. Click the link to register for a new account.

5. Enter your account number, address, email, phone number and password.

6. Accept the terms and conditions.

7. Click “Register” to create your account.

Step 2: Add Your Utility Account

Next, add your specific Las Cruces utility account to your online profile:

1. Login to your newly created account.

2. Click “Add an Account” or similar option.

3. Enter your utility account number and click “Look Up Account”.

4. Verify your address and account details.

5. Click “Add This Account” to link it to your profile.

Step 3: Configure Automatic Payments

For maximum convenience, you can enable automatic payments from your bank account each month:

1. Login and access your account settings.

2. Find the AutoPay or recurring payments section.

3. Enter your bank account information.

4. Pick your payment date and amount.

5. Review and accept the AutoPay terms.

6. Confirm AutoPay to activate it.

Your bill will now be paid automatically each month on the date you specified!

Step 4: Make One-Time Payments

When you need to pay your bill as a one-off rather than with AutoPay, here are the steps:

1. Login to your online account.

2. Locate the Make Payment or Pay Bill section.

3. Enter your payment amount and submit date.

4. Select whether to use a bank account, credit card or debit card.

5. Complete payment details and review.

6. Submit payment to have the funds instantly applied.

You’ll receive a confirmation email and can view past payments made.

Step 5: Manage Your Account

Your online account allows you to:

• View bill usage and charges
• Access previous statements
• Change account information
• Enroll in paperless billing
• Monitor water usage
• View payment history
• Update notification settings
• And more!

Log in anytime to manage your utility account, 24/7.

Other Ways to Pay Your Las Cruces Utility Bill

Aside from paying online, LasCruces.Org offers a few other payment options:

• Automatic Bank Draft – Have your bill automatically paid from your bank account each month. Sign up online or by submitting an authorization form.

• Phone Payment – Call 575-541-2000 anytime to pay your bill via phone.

• Mail – Send a check or money order payable to LasCruces.Org to the address listed on your bill. Allow 5-7 days for mail delivery.

• In Person – Visit the LasCruces.Org office at 700 N Main Street to pay with cash, check or money order.

• Drop Box – Place your payment in the drop box in the parking lot at 700 N Main Street. Include your payment slip.

Choose the most convenient way for you to pay each month!

Assistance Programs for Paying Your Utility Bill

If you are having trouble paying your Las Cruces utility bill, there are programs that can help:

• Payment Arrangements – Set up an installment plan to break up your balance into multiple smaller payments over time.

• LIHEAP – Low Income Home Energy Assistance Program provides grants to help cover utility bills.

• LIHWAP – Low Income Household Water Assistance Program provides financial aid for water and wastewater bills.

• CARE Program – Offers discounted utility rates for low income residents. Apply online.

• Shut-Off Protection – Avoid disconnection by proving medical circumstances, financial hardship or military deployment.

Contact LasCruces.Org as soon as possible if you anticipate difficulty paying your bill.

Get Support from LasCruces.Org Customer Service

For help with your Las Cruces utility bill payment, contact customer support:

• Call 575-541-2111 Monday to Friday 7:00am – 6:00pm.

• Email [email protected] for billing questions.

• Start a live chat at LasCruces.Org.

• Visit the office at 700 N Main Street in Las Cruces.

The friendly customer service team can answer payment questions, provide billing details, take payments, reset online account passwords, and more.

• Register for an online account
• Link your specific utility account
• Set up AutoPay for maximum convenience
• Make one-time payments when needed
• Manage account settings and billing online
• Use additional payment methods like phone, mail or in person
• Seek bill payment assistance if needed
• Contact customer support for help

Paying online is fast, simple and secure. Sign up today to simplify paying your Las Cruces utility bill!