A Complete Guide to Paying Your Cambridge Health Alliance Medical Bill Online

As a patient receiving care at one of the Cambridge Health Alliance (CHA) locations, you likely received a medical bill for your services. Paying your CHA medical bills fully and on time is crucial to avoid penalties or collection actions. This comprehensive guide will walk through the easiest ways for CHA patients to pay bills online through the convenient payment portal.

Overview of CHA Billing

The Cambridge Health Alliance is an academic community healthcare system serving over 140,000 patients across Cambridge, Somerville, and Boston’s metro-north region. CHA includes 3 hospital campuses, over 20 primary care practices, and specialty care centers.

After receiving medical services through CHA you will get a bill from the hospital or clinic outlining the charges for your visit tests, procedures, medications or other care. Your CHA bill may include

  • Facility or hospital fees
  • Provider charges
  • Lab and pathology services
  • Medical imaging fees
  • Pharmacy charges
  • Emergency department fees
  • Observation stay charges
  • Rehab services like physical therapy

It’s important to review your CHA bill for accuracy and pay the balance within 30 days of receiving the statement to avoid late fees or penalties.

Benefits of Paying Your CHA Bill Online

Paying your CHA medical bill through the easy-to-use online patient portal is the fastest, most convenient payment option. Here are some key advantages of paying your CHA bill online:

  • Avoid late fees by paying on or before the due date
  • Access your balance and billing statements 24/7
  • Store payment information for quick one-click payments
  • Receive bill reminders via email or text message
  • Pay directly from your bank account or with a card
  • No need to mail in checks or pay in person

Below we’ll cover how to pay your CHA medical bill online through the simple payment portal.

Paying Your CHA Bill Through the MyCHArt Patient Portal

The easiest way for CHA patients to pay their medical bill online is through the MyCHArt patient portal. MyCHArt gives you secure access to your account details including bills.

Follow these simple steps to pay your CHA bill through MyCHArt:

  • Go to MyCHArt.org and log into your account.

  • Select “Billing” from the menu.

  • Choose your balance due or enter a custom partial payment amount.

  • Enter your credit/debit card or bank account information to pay.

  • Review payment details and submit.

Once submitted, your CHA bill payment will typically process within 1 business day.

Paying Your CHA Medical Bill as a MyCHArt Guest User

If you don’t have a MyCHArt account, you can still pay your CHA bill online as a guest. Just visit the MyCHArt login page and select “Guest Sign-In”.

You’ll need to enter your Guarantor ID from your CHA bill along with your name. Follow the payment prompts to enter your card details and pay your balance.

Paying as a guest through MyCHArt only takes a few quick minutes.

Paying Your Bill by Phone

For CHA patients who prefer to pay bills by phone, you can call 617-665-3200 and speak with a billing representative. They can take a payment over the phone using your credit, debit, HSA, or FSA card.

Having your CHA account number handy will make the phone payment process faster. Call during normal business hours Monday-Friday to speak with billing staff directly.

Mailing in Your CHA Bill Payment

Traditional paper check or money order payments can still

Cambridge Health Alliance Bill Pay

The online portal for CHA patients

Cambridge Health Alliance Bill Pay

Welcome to MyCHArt, the CHA patient portal. MyCHArt lets you manage your health care and access your electronic health record (EHR) from your computer or mobile device. Now available in English, Spanish and Portuguese.

If you need to sign up for MyCHArt, please contact your CHA Care Center for an activation code. The code will allow you to log in and create your own username and password.

Learn about MyCHArt – English

MyCHArt en Español

MyCHArt em português

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