Canadian Valley Electric Cooperative provides reliable electric service to over 16,000 members in central Oklahoma. As a customer, you are responsible for paying your Canadian Valley electric bill on time each month. This comprehensive guide explains your billing, online payment options, assistance programs, energy saving tips, and everything else you need to know to manage your account.
About Canadian Valley Electric Cooperative
Canadian Valley Electric Cooperative (CVEC) is a member owned electric utility serving Seminole Pottawatomie, Okfuskee Hughes, Pontotoc and Coal counties in Oklahoma. The co-op is headquartered in Seminole and maintains over 3,400 miles of power lines across its service territory.
CVEC is led by a board of trustees elected from the membership and has 80 employees committed to providing affordable, reliable electric service. Revenue from electric bills helps support operation of this not-for-profit cooperative.
Understanding Your Monthly Electric Bill
CVEC bills residential members monthly and large commercial accounts are billed bi-monthly. Your bill will include:
- Basic service charge – Covers fixed costs of providing service
- Energy charge – Based on kilowatt-hours (kWh) used that month
- Power cost adjustment – Adjusts for fuel and purchased power costs
- Taxes – Oklahoma utility tax and sales tax
Review your electric bill carefully each month and contact CVEC with any questions. Electric rates are set by the co-op’s board of trustees and typically increase 1-3% annually.
Paying Your CVEC Electric Bill
CVEC offers several convenient payment options:
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Online – Pay by credit/debit card or e-check through SmartHub portal. A $2.50 fee applies to credit card payments.
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SmartHub App – Download the free app to pay on your mobile device.
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By phone – Call 1-833-890-9514 to pay by credit card or e-check.
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Auto draft – Sign up for monthly auto-draft from your bank account. No fee.
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By mail – Mail check or money order to CVEC office. Allow 5 business days for delivery.
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In person – Pay by cash, check or credit/debit card at any CVEC office.
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Payment kiosk – Use self-service kiosk at CVEC headquarters in Seminole. Takes cash or cards.
Avoid Late Fees and Disconnection
CVEC bills are due by the 10th of each month. Late fees apply if payment is not received on time:
- 1.5% late fee assessed after due date
- Additional 1.5% charged if not paid by cut-off date
- $30 charge if electric service is disconnected
- $40 charge to restore service if disconnected
Contact CVEC immediately if you expect difficulty paying a bill to possibly set up a payment plan. Limited assistance is also available for qualifying hardships.
Payment Assistance Programs
If you’re struggling to pay your CVEC bill, assistance programs include:
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LIHEAP – Helps pay home energy bills for low-income households. Apply through DHS.
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Emergency payment assistance – Limited funds available for members facing disconnection.
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Payment arrangements – Allows spreading past due balance over 3-6 months.
Visit a CVEC office or call for complete details on these programs. You’ll need to provide income verification and other documentation to determine eligibility.
Tips for Managing Electricity Usage
You can take simple steps to conserve electricity and lower your monthly CVEC bills:
- Replace old bulbs with LEDs
- Seal air leaks and add insulation
- Set thermostat a couple degrees higher in summer
- Turn off lights and unplug devices when not in use
- Replace inefficient appliances with ENERGY STAR models
- Use power strips to cut phantom load from electronics
- Run full loads in dishwasher and washing machine
- Switch to cold water washing of clothes
- Maintain HVAC system and change filters regularly
Also take advantage of CVEC’s free energy audits and rebates on qualified efficiency upgrades. Investing in conservation now saves money long-term.
Moving and Closing Your Electric Account
Contact CVEC at least 3 business days prior to move out to schedule a final meter read and disconnect service at your old location. Provide forwarding address for final bill. Members are responsible for all usage until the account is closed.
To establish new electric service, contact CVEC to open account in your name. Make sure any past due balances are resolved before closing existing account. A security deposit may be required for new members.
Paying Bills Helps Keep Service Reliable
Paying your Canadian Valley electric bill promptly by the due date keeps your account in good standing. This revenue helps CVEC maintain infrastructure and operations for reliable service. Contact them immediately if you face difficulty paying a bill to avoid late fees or disconnection. They will work to find solutions.
Voluntary and Open Membership
Cooperatives are voluntary organizations, open to all people – regardless of gender, race, political ideology or religion – who live within our coverage area.
Cooperatives are autonomous, self-reliant organizations controlled by their members. If they enter into agreements with other organizations, including governments, or raise capital from external sources, they do so on terms that ensure democratic control by their members and maintain their cooperative autonomy.
Cooperatives are democratic organizations controlled by their members, who actively participate in determining policies, making decisions and electing representatives – directors and trustees chosen from the membership. In primary cooperatives, members have equal voting rights – one member, one vote. Cooperatives at other levels are organized in a democratic manner.
Members equally contribute to the collection and control of their cooperatives capital. At least part of that capital is usually the common property of the cooperative. Members usually receive limited compensation, if any, on capital subscribed as a condition of membership. Members allocate surpluses proportionally, as approved by the membership.
“Improve Life, Serve Community”
Customers show up to pay bills at Valley Electric amid CEO’s arrest for embezzlement
How do I pay Canadian Valley Electric?
Canadian Valley Electric gives you six easy ways to pay: pay in person, mail in your payment, call 855-875-7166 24 hours a day, seven days a week, pay online, set up automatic payments, or download the free Smarthub app.
How much does Canadian Valley Electric Cooperative charge per kWh?
The average bundled price of electricity for customers of Canadian Valley Electric Cooperative is 11. 06 cents per kilowatt hour (¢/kWh). How many counties does Canadian Valley Electric Cooperative supply electricity in?.
How do I make a payment to Bear Valley Electric service?
Get your EZ-Pay slip and use the VanillaDirect PAY HERE option at a cashier to pay Bear Valley Electric service. Bear Valley Electric Service Account Number: 2902324231. Alternatively, you can make payments online through the link: .
How can I pay my Valley Electric Association bill?
You can pay your Valley Electric Association bill on this website or on Doxo with a bank account, credit card, debit card, or Apple Pay. For bill-related questions, contact them directly at 800-742-3330. If you have forgotten your account balance, you can access your bill on the Valley Electric Association website.
Who is Canadian Valley Electric?
Since then, Canadian Valley Electric has been in business continuously for 65 years, meeting the electrical needs of its customers in an area spanning from the eastern edges of Oklahoma City to the shores of Lake Eufaula in eastern Oklahoma.
Where can I pay my Cumberland Valley electric bill?
You can pay your Cumberland Valley Electric bill with cash at many stores across the country, like Wal-Mart, CVS Pharmacy, and Advance America. To make a payment, all you need is your electric account number and the 15100 receive code for our company. Click here to view participating locations in your area. Automated Phone System.
