The City of Grain Valleys Utility Billing Division now gives you access to your account 24 hours a day, 365 days a year. Pay your bills over the phone and online. Its a convenient way to pay your bills on your own time — with no waiting!
Call (866) 290-8885 today to make your payment over the phone or visit our billing page to pay online.
Living and owning property in Grain Valley comes with the responsibility of paying a monthly water/sewer bill. This bill covers your household or business’ use of the city’s water infrastructure and services. As a customer of Grain Valley’s Utility Billing department, you have several options for paying your water bill conveniently and on-time each month. This guide will explain the payment methods available and provide tips for avoiding late fees or disruption of service.
Overview of Payment Options in Grain Valley
The City of Grain Valley offers customers multiple ways to pay water bills
- Online via the city’s website
- By phone through an automated system
- Automatic bank draft or credit card payments
- By mail
- In-person at City Hall
Grain Valley provides secure online and phone payment systems. You can also authorize recurring automatic payments. paying by mail or visiting City Hall are alternative options if you prefer paying offline.
Paying Your Grain Valley Water Bill Online
The fastest and most convenient way to pay is using the city’s online payment system, Here’s how it works
1. Visit the Payment Website
Go to www.municipalonlinepayments.com/grainvalleymo/utilities
This is Grain Valley’s secure online payment portal.
2. Choose Quick Pay or Create an Account
For one-time payments, use Quick Pay by entering your account number and payment amount.
To save payment info and access statements, register for an account. You’ll need your account number and an email address.
3. Enter Payment Details
Whether using Quick Pay or your account, select your payment amount and enter your credit/debit card or checking account information.
4. Get a Payment Confirmation
You’ll receive a confirmation number and receipt by email after completing the transaction. Payments post to your account within 1-2 business days.
Online payments take just a few minutes and can be made from any device. You can pay your bill online 24/7.
Paying Your Grain Valley Water Bill by Phone
In addition to online payments, Grain Valley offers an automated phone payment system.
To pay by phone:
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Call toll-free 1-866-290-8885
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Enter your account number and confirm your balance
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Use the automated system to make a payment from your debit/credit card
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Receive a payment confirmation number at the end
The phone payment system is available 24 hours a day, 7 days week. Payments process within 1-2 business days.
Paying Your Water Bill by Automatic Bank Draft
For effortless payments, enroll in automatic bank draft or credit card payments. Your authorized payment amount will be automatically deducted from your account each month on the due date.
To enroll, download the authorization form from the city’s website and return it by mail or in-person. You’ll continue receiving a bill for your records but don’t need to take any action for payments.
Paying Your Water Bill by Mail
You can also mail your payment to City Hall:
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Detach payment stub from bill
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Write account number on your check/money order
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Mail to:
City of Grain Valley
711 Main St
Grain Valley, MO 64029
Allow 5-7 days for mailed payments to process before the due date to avoid late fees.
Paying Your Water Bill In-Person
To pay your water bill in-person with cash, check, or money order, visit:
City of Grain Valley
711 Main St
Grain Valley, MO 64029
Payments can be made in-person Monday-Friday during business hours. This option allows immediate payment if needed right before the due date.
Avoid Late Fees and Service Shutoff
To prevent penalties and disruption, be sure to pay your Grain Valley water bill in full and on time every month. Late payments incur a 10% fee after the due date. Non-payment can eventually result in water service shutoff.
Contact Utility Billing immediately if you expect payment issues – don’t wait until after the due date. Communicating early allows time to discuss payment plan options and avoid shutoff.
Enroll in Budget Billing for Consistent Payments
Grain Valley offers a Budget Billing program to make water payments more consistent year-round. Your account is evaluated to calculate an average monthly payment amount. You then pay this fixed monthly budget amount for 11 months.
At the 12th month, your account is reconciled before determining the next year’s budget payment amount. Contact Utility Billing to enroll.
Seek Payment Assistance if Needed
If you’re ever unable to cover your full water bill, Grain Valley provides resources to help, including:
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Payment arrangements – Agree to a customized installment plan to divide your balance into smaller payments over several months.
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LIHEAP assistance – Federal LIHEAP grants help pay utility bills for low-income households. Apply through your county.
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Nonprofit aid – Groups like United Way provide utility bill grants for hardship cases.
Don’t wait to reach out if you need help. Applying early gives the city time to evaluate options before your service is impacted.
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FAQ
What is the phone number for Grain Valley water bill payment?
Make a secure payment by phone 24 hours a day, 365 days a year at (866) 290-8885. You can pay over the phone with debit or credit cards (MasterCard, Visa, Discover). You can get to your updated account right away.
Where do I pay my water bill in Laurel Mississippi?
Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.
Do I have to pay a water bill in Grain Valley?
At that time, you will be required to pay the balance in full and a service fee. No exceptions. At that time, you will be required to pay the full balance and a $25. 00 service fee. Find out how to start, transfer, or end your water service within the city limits of Grain Valley, as well as how to pay for your utilities.
What time is Grain Valley Water Department open?
Grain Valley Water Department is open 8 a. m. – 5 p. m. Monday through Friday. Follow these steps to set up service: Please keep in mind that we need to receive the Service Agreement, a form of ID, and a deposit before we can set up water service. No exceptions.
Do I need to establish a new water service in Grain Valley?
Here is some important information for new residents who are moving into the city limits of Grain Valley and need to set up a new water service. Deposits for Water/Sewer Services are as follows: We require 24 hours notice to establish, transfer, disconnect service. No exceptions.
