Some health-care services are not covered by the Ontario Health Insurance Plan (OHIP) or other insurance. This varies from person to person, depending on the personal health-care coverage you have.
If you are a resident of Ontario, please be aware that these services are not covered by OHIP:
We accept many different payment options, including Visa and MasterCard, American Express, debit and cash can be accepted in person at the cashiers office.
Before you leave the hospital, we ask that you please visit the cashiers office to settle your accounts. We accept any type of credit card, debit card or cash at this location. We are located at 600 University Avenue on the main level near the Murray Street entrance.
Business hours: Monday to Friday 8:30 a.m. to 3:30 p.m. The office is closed between 12 p.m. and 1 p.m. Closed on all statutory holidays.
Please direct all payment inquiries to the Accounts Receivable Specialist using the email or phone number referenced on your original invoice.
Please note we only accept Visa and Mastercard credit cards. We are unable to accept debit cards and American Express for online payments.
To make a payment and settle an outstanding invoice, use the form below: *Required fields Invoice number Enter invoice number First name Enter patient first name Last name Enter patient last name Url Enter url Enter payment amount Enter payment amount Email Enter valid email Confirm email Email does not match Leave this field blank
Click on the link below the to view an invoice sample similar to the one you may have received.
Receiving medical care should not be followed by confusion over billing and payment. At Mount Sinai Health System in New York we aim to make paying your hospital physician, or other medical bills as straightforward as possible. Read on for a detailed guide to understanding your Mount Sinai medical bills and the various ways you can pay them.
Identify Your Bill Type
The first step to paying your Mount Sinai bill is figuring out what type of bill you have. Patient bills for our hospitals, physicians, emergency services, labs, imaging and other providers may look different.
On our website, you can search for your bill type by phone number or selecting the sample bill image that matches yours. This will direct you to instructions specific to that bill to make paying it easy.
Hospital Bill
A hospital bill from Mount Sinai covers things like your room charges, medical supplies, nursing care, medications, therapies and other services during your visit After discharge, you’ll receive this bill for any amount not covered by your health insurance
Physician Bill
You’ll also receive a separate bill from physicians who provided treatment during your hospital stay or office visit. This covers their professional fees for overseeing your care, diagnostic work, surgical procedures, interpreting test results and other services.
Other Medical Bills
In addition to the hospital and physician bills, you may get separate bills for emergency services, imaging, labs, anesthesia, pathology, and other care related to your treatment. Each service bills individually for the part they played in your overall medical care.
Pay Online
The fastest and easiest way to pay a Mount Sinai medical bill is through our online payment portal. Locate your account number on your billing statement to log in and view your balance. You can pay for yourself or a family member with a credit/debit card or e-check.
Pay by Phone
Call the phone number listed on your Mount Sinai billing statement to pay over the phone. You can speak with a customer service agent or use our 24/7 automated system at certain facilities to make a payment.
Pay by Mail
To pay your medical bill through the mail, detach the payment coupon from your statement and enclose it with your check. Send to the address for payments listed on your specific bill. Allow time for processing to avoid late fees.
Financial Assistance
If you are struggling to pay your Mount Sinai medical bills, you may qualify for financial assistance. Learn more on our website or by calling the number on your statement to speak with a representative.
Update Billing Information
Contact us right away if your personal details or insurance information on your bill is incorrect. You can call the number on your statement or log in online at certain facilities to update details to avoid issues.
Understand Your EOB
In addition to your bill, you’ll receive an Explanation of Benefits (EOB) from your health insurer outlining the medical services you received, associated costs, and how much they covered. The EOB is not a bill, but helps you understand your responsibility based on your deductible, co-insurance and other factors outlined in your health plan.
Communication is Key
Don’t hesitate to reach out with any questions about your Mount Sinai medical bills. Our customer service representatives can explain the charges in detail, work out payment arrangements if needed, connect you with financial assistance and help resolve any issues. Paying your bill should be simple, letting you focus on your health.
Review Your Bill Closely
When your Mount Sinai medical bill arrives, look it over carefully before paying. Make sure the dates, services and other details reflect the treatment you or your family member received. If anything seems incorrect or you were charged for services you did not have, contact the billing department right away to get it corrected.
Organize Medical Paperwork
Keep copies of your EOB statements, medical bills, receipts and other paperwork organized so they can be easily found later if questions arise. Write your account numbers on the statements for easier reference. Knowing what you were billed and paid for services makes managing medical expenses much smoother.
Understand Coverage Denials
If your health plan denies coverage for certain charges from your Mount Sinai care, reach out to their customer service to understand why and appeal if appropriate. Denials might occur due to clerical errors, services considered not medically necessary by your insurer or other reasons outlined in your policy.
Make Payments on Time
While you are disputing charges or sorting out insurance coverage issues, be sure to pay any undisputed portions of your Mount Sinai bills by the due date to avoid penalties or collection actions. We can work on a payment plan for the remaining balance while you address the coverage problems.
Set Up Recurring Payments
For frequent or ongoing medical bills from Mount Sinai, consider enrolling in auto pay through the online billing portal. This securely stores your payment details to process your bill automatically each month. One less thing to remember when managing health expenses.
Compare Invoices to EOBs
If your Mount Sinai bill seems higher than expected, compare it closely to the EOB from your health insurer for that visit. The amounts should match unless your plan excluded certain services. Contact both Mount Sinai billing and your insurer if you find discrepancies.
Don’t Delay Required Care
Avoid putting off recommended medical care, tests or treatments due to worry over getting billed. Preventive care is covered in full by most plans and following your doctor’s orders can help prevent a more costly health crisis. We can work with you if bills start mounting up.
Seek In-Network Providers
Using doctors and facilities in your health plan’s network when possible will help minimize out-of-pocket costs. Most plans require higher copayments and lower coverage for out-of-network providers. Verify a doctor’s networks before your first appointment.
Understand Your Coverage
Get fully educated on what your health insurance does and does not cover to make smart decisions when seeking care. Policies have exclusions, limits and requirements (like referrals) that affect the amount you will owe. Being familiar with your plan prevents billing surprises.
Save For Health Expenses
Include a savings category in your budget to cover health costs like copays, deductibles and coinsurance. Many plans have high annual deductibles that require significant out-of-pocket costs before coverage kicks in. Planning ahead helps you pay bills when due.
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FAQ
What is the phone number for Mount Sinai accounts payable?
Please call Patient Financial Services at 212-731-3100 or toll-free, 866-682-9380. Patients who have been released from the hospital or who have questions about their bills should call or visit the offices listed above to get in touch with Patient Financial Services.
How many beds does Mount Sinai Queen have?
Name and Address: Mount Sinai Queens 25-10 30th Avenue Astoria, NY 11102Type of Control: Proprietary, CorporationNumber of Staffed Beds: 235TPS Quality Score: 0 00Patient Experience Rating:N/A.
What is the phone number for MSMC billing?
If you have questions about your statement or would like an itemized bill, please call our Customer Service line at 305-674-2130, 9AM to 4PM, Monday through Friday.
How to find Mount Sinai account number?
Only at Mount Sinai Beth Israel, Mount Sinai St., can you use your Patient Account Access Number (PAAN) to find your account online. Luke’s, Mount Sinai West, and Mount Sinai Brooklyn. The billing statements for people who got care at one of these places should have this number on them.
How do I pay my Mount Sinai Bill?
We can be reached Monday through Friday from 9 a. m. to 5 p. m. at 212-731-3100 or toll free at 866-682-9380. For your convenience, we offer several options for settling your account. These include: Online: We offer secure, online bill payment with a credit card. To pay your bill online, visit Mount Sinai’s Quick Pay website.
Does Mount Sinai offer financial assistance?
Mount Sinai can help patients who have difficulty paying their hospital bills. To learn more about whether you qualify, consult our financial assistance policy. Should you be having trouble paying your doctor’s bill, you should call their office to find out if they offer any financial aid programs.
Why do I receive a bill from Mount Sinai?
You receive a bill from Mount Sinai after costs associated with your visit are processed by your insurance. You are responsible for paying any costs that your insurance company does not cover. The EOB is sent by your health insurance company to help you keep track of your costs and plan limits (e.g. g. , your deductible, your out-of-pocket maximum, etc. ).
How do I contact patient financial services at Mount Sinai Hospital?
At The Mount Sinai Hospital, we have a Patient Financial Services team dedicated to working with our patients. We’re here to: We can be reached Monday through Friday from 9 a. m. to 5 p. m. at 212-731-3100 or toll free at 866-682-9380. For your convenience, we offer several options for settling your account. These include:
Can I receive more than one bill at Mount Sinai?
Because each service at Mount Sinai is different, you may get more than one bill when you get care there. Because of this, if you see one of our doctors and have blood drawn for tests, you might get two bills: one from your doctor and one from the lab.
How do I pay my Patient Bill online?
You can start by searching your bill type on our patient billing portal for relevant contact information. To pay online, please look at your bill for an account number, Patient Account Access Number (PAAN), or any other information you may need to log in. You can pay for yourself or someone else, such as a family member.
