Paying your utility bill to the City Of Plattsburgh just got a whole lot easier thanks to online bill pay. No more waiting in long lines or mailing checks – you can now pay your bill completely online from the comfort of your own home
As a resident of Plattsburgh, I’ve been using the online system for years. It saves me so much time and hassle In this article, I’ll walk you through the step-by-step process so you can start enjoying the benefits too!
Getting Started with Online Bill Pay
The first thing you need to do is go to the City Of Plattsburgh’s online bill pay website. This is where you’ll be able to view your account details, billing history, and make payments
To log in, you’ll need two key pieces of information:
-
Account Number – This number is located in the top right corner of your paper utility bill. It usually starts with a few letters indicating the utility (i.e. WTR for water)
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Customer ID – Also found in the top right corner. It’s a unique number assigned to your account.
Once you have those, enter them into the fields on the website and click “Log In”.
Viewing Your Bill
After logging in, you’ll be taken to your account dashboard. Here you can see your current balance owed and due date. To view a detailed breakdown of the charges, click on “Bill History”.
This will show your last 6 bills with the usage charges for water, sewer, electricity etc. You can click on any bill to view the full PDF copy.
If you pay rent and don’t have access to the paper bills, you can still find your account number on a past payment receipt. Just contact the utility company to get your customer ID.
Making a Payment
Okay, let’s get to the good part – paying your bill! In the top menu, click on “Pay Bill”. This will open the payment window.
You’ll see your current balance owed. Enter the amount you wish to pay, then choose your payment method:
- Credit/Debit Card – Visa, MasterCard, American Express and Discover accepted
- eCheck – Free direct withdrawal from your bank account
After entering your payment info, click “Continue” to review the details. Double check it’s paying the right account, then click “Submit Payment” to complete the transaction.
And that’s it – you just paid your City Of Plattsburgh bill online! The site makes it so quick and easy.
Scheduling Recurring Payments
Tired of having to manually pay each month? I highly recommend setting up automatic recurring payments.
Just click on “Recurring Payments” in the top menu. Choose the frequency (monthly, bi-monthly etc) and payment date. The system will automatically charge your selected payment method on that day going forward.
You can cancel or change this anytime. I have mine set up monthly to pay my full balance owed. One less thing to worry about!
Payment Confirmation
After paying, you’ll receive an email confirmation with your payment details. You can also view your payment history at any time by clicking on “View Paid Bills”.
I like to save these emails or print them out for my records in case I ever need to dispute a charge or confirm a payment was made.
Avoid Late Fees with Online Bill Pay
One of the biggest perks of paying online is avoiding late fees. Since you don’t have to rely on snail mail, your payment gets processed almost instantly when you submit it.
You can pay up to 11:59pm on the due date to avoid a late fee. The convenience makes it much easier to remember and not miss the deadline.
Contact Customer Service If You Have Issues
The City Of Plattsburgh online bill pay system is very user-friendly. But if you ever run into trouble or have questions, customer service is there to help.
You can reach them by phone at 518-563-7704 or by email through the “Contact Us” page. They can assist with account access, payment issues, or any other billing needs.
Paying bills is one of those necessary evils in life. But the City Of Plattsburgh’s online bill payment system makes the process incredibly quick and convenient.
With just your account and customer ID numbers, you can view balances, make one-time payments, set up auto-pay, and more. It’s secure, simple to use, and saves you so much time and hassle. Ditch the checks and pay online instead!
Billing and Customer Service
For questions regarding billing and customer service please call 518-563-7704
City of Plattsburgh offers loans to businesses impacted by Margaret Street construction
FAQ
What is the phone number for the city of Plattsburgh utility bill?
You can also email your new utility service request to fcs@cityofplattsburgh-ny. gov. Any questions regarding new service, please contact the Finance Dept. at 518-563-7704. Payment concerns or questions, please call MLD at 518-563-2200 between the hours of 8 a. m. and 4 p. m. , Monday to Friday, excluding holidays.
How do I pay my Plattsburgh utility bill?
Payments can be mailed to: City of Plattsburgh, Finance Office, P. O. Box 5641, Hicksville, NY 11802-5641. Please include the payment coupon with your check or money order. Enter your Account Number and Customer ID below to search through your utility bills and usage history in the Utility Billing Files.
How do I pay property tax in Plattsburgh?
You can use the shopping cart to pay your property tax bills online for all of your properties. Payments can be mailed to: City of Plattsburgh, Finance Office, 41 City Hall Place, Plattsburgh, NY 12901. Please contact the Finance Office at (518) 563-7704 with any property tax questions.
Does Plattsburgh have auto-pay?
City of Plattsburgh Utility Billing Files Welcome to the City of Plattsburgh Utility Billing System. The auto-pay feature is available to set-up monthly, direct debit payments. Click on manage bills in the next screen to reach the automatic payment set-up link.
How much does Plattsburgh charge for credit card payments?
The fee for credit card payments made via the automated phone system in Plattsburgh is $1. 25, plus 3. 00% of the total payment amount for each transaction. These fees are charged by the online portal and credit card processing providers, not the Town of Plattsburgh.
How does the Plattsburgh public library work?
The Plattsburgh Public Library operates under a Charter from the State of New York. The Library Board of Trustees is made up of people chosen by the Mayor and the Common Council of the City of Plattsburgh. Funding is provided by local and State funds, with the City of Plattsburgh providing the major portion.
What are the hours of Operation Plattsburgh?
When is AARP Income Tax Assistance open in Plattsburgh? Monday through Friday, 8:30 AM to 4:00 PM (only from the end of January to April 15), and Saturday, 9:00 AM to 5:00 PM (also from January 15 to April 15). Provider Address: Main Address, 5139 North Catherine Street, Plattsburgh, NY, 12901. Eligibility: Low income individuals of all ages, with priority given to senior citizens.
