Paying your utility bills, property taxes, and other charges online is now easier than ever with the City of Maryville’s online payment options. The city recently launched a new self-service payment portal that makes managing and paying your bills more convenient. In this article, we’ll take an in-depth look at how to use the City of Maryville’s online payment system.
Overview of Online Payment Options
The City of Maryville offers several options for paying your bills online:
- Pay utility bills through the self-service payment portal
- Pay property taxes as a one-time guest payment
- Pay by phone using the interactive voice response (IVR) system
- Sign up for paperless billing and manage notification preferences
- Schedule one-time or recurring payments
- Pay using Visa, Mastercard, Discover or electronic funds transfer
Payments are typically processed within 24 hours, so it’s recommended to pay at least 48 hours before your bill due date. The new online options join existing payment methods like paying in-person, mailing checks, or using the overnight drop box.
Creating an Online Account
To get started with online payments, you’ll first need to create an account on the self-service payment portal. Visit www.maryvillegov.com/online-payments and select “First Time Users – Register Here.”
You’ll need to provide your account number and an email address. After submitting your registration you’ll receive a confirmation email with a verification code to complete the signup process.
Once your account is created, you can start managing payments online. You can also download the Mobile App from your device app store to access your account on the go.
Paying Your Utility Bill
The online payment portal makes it easy to pay your utility bill After logging into your account, select “Pay My Utility Bill Online” You can view the amount due and due date for your active utility accounts.
To make a payment, enter the payment amount and select a payment method. You can pay by Visa, Mastercard, Discover, or electronic funds transfer from your bank account. There is a 2.85% service fee applied to credit/debit card and eCheck payments.
The portal allows you to
- Pay the total amount due or make a partial payment
- Split payment between multiple payment methods
- Setup autopay for recurring payments
- View payment history and print receipts
Your payment will typically process within 24 hours. Payments made less than 3 days before your due date may not process if your account is in disconnect status.
Paying Property Taxes
You have two options for paying your property taxes online. If you already have an account, you can login and select “Pay My Property Tax Bill Online.” Guests without an account can select “Guest Pay” on the login page.
After entering your information, you’ll need to search for your tax account based on the parcel number or owner name. Once the account is found, enter the payment amount and submit your payment. There is a 2.85% service fee applied.
You can also pay property taxes anytime by calling 888-382-2262.
Managing Your Account
In addition to making payments, the online portal provides account management features like:
- Updating your contact information
- Viewing billing history
- Signing up for paperless billing
- Setting up payment reminders via email or text
You can also call the city’s customer service line at 865-273-3456 Monday-Friday 7:30am – 4:30pm if you need any assistance with your account.
Online Security
The City of Maryville takes your information privacy seriously. Payments made through the online portal are secure and protected.
The portal uses encryption and security measures to keep your data safe. Information provided is only used to process your utility and tax payments. It is never sold or shared with third parties.
Convenient Payment Options
Paying your City of Maryville bills online is secure, fast, and convenient. The new payment portal offers flexible options to pay anytime, anywhere from your computer, tablet or mobile device.
If you have any issues with online payments, contact the city’s customer service team for assistance getting started. Otherwise, head to the payment portal and create your account today.
Need Help? Find out how to…
Office Hours are Monday through Friday from 8am to 4pm.
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FAQ
What is the phone number for Maryville utilities pay bill?
Call (888) 382-2262 24 hours a day, seven days a week to pay your rental or utility bill over the phone. Contact Customer Service Monday – Friday from 7:30 a. m. until 4:30 p. m. If you have any difficulty using the payment portal, please contact us at (865) 273-3456.
How do I cancel my Maryville utilities?
What is the phone number for Maryville City?
Does Maryville have a bill payment portal?
Beginning in February, the city of Maryville will have a new self-service payment portal that will give customers more ways to pay their bills. The secure portal is provided by Utilitec, the City’s utility billing service.
Where can I pay my Maryville municipal bill?
Check payments may also be deposited in the overnight drop box in front of the Maryville Municipal Building. Also, people can sign up for free automatic bank draft at the municipal building. This way, they won’t have to remember to pay the bill every month.
What does the city of Maryville customer service department do?
The City of Maryville’s Customer Service Department helps people connect to and pay their utilities, find out about and pay their property taxes, and do other financial things. See below for more information on services. More Payment Options Available to Customers. Read more here.
How can I contact Maryville utility?
For questions or concerns about a utility bill, contact customer service at 273-3456 or visit maryvillegov. com. People who use City of Maryville Utility have asked us about and expressed concerns about doxo, a third-party bill payment service.
How do I pay my utility bill in Maryville TN?
Address: City of Maryville Utilities 412 W. Broadway Ave. Maryville, TN 37801. Please include your account number on the check or money order. Put your bill in the white mailbox outside the building near the statue at the west end of the parking lot. Check or money order only. Please do not put cash in the drop box.
What information does the city of Maryville collect?
The City of Maryville may ask for personal information on this website so that they can send the user information about city services that they have asked for. The city collects your name, mailing address, phone number, email address, the type of request you make, and any other information you give them. They use this information to fulfill your requests.
