Located northeast of Austin, West Cedar Creek Municipal Utility District (MUD) provides water, sewer, and trash services to residents of the Cedar Creek community. As a customer, you are responsible for paying your West Cedar Creek MUD utility bill on time each month. This guide will walk through the available payment options, due dates, account management tips, and more to help you meet your billing obligations.
We’ll cover setting up online payments, automatic bank drafts, mailing in checks, paying in person, late fees, payment assistance, and other key details to successfully managing your West Cedar Creek MUD account Whether you prefer the convenience of online payments or sending in paper checks, this article will ensure you know the ins and outs of paying your bill
Overview of West Cedar Creek MUD
West Cedar Creek Municipal Utility District is a political subdivision of the state of Texas that provides water, sewer, drainage and trash collection services to the Cedar Creek community in Bastrop and Travis counties The MUD is governed by a five-member Board of Directors elected by district residents
Utility services like water and trash are billed monthly, with specific due dates depending on your location within the district. As a customer, you have a variety of options to pay your West Cedar Creek MUD bill conveniently each month.
Online Account Management
The easiest way to monitor and pay your West Cedar Creek MUD bill is by setting up an online customer account on the district’s website at www,wccmudcom
With an online account you can:
- Pay your bill online 24/7
- View payment history
- Monitor water usage
- Update account information
- Sign up for paperless billing
- Set up automatic payments
Online accounts provide round-the-clock access and convenience for managing your district utility services.
Payment Methods Accepted
West Cedar Creek MUD offers multiple payment options to provide customers flexibility:
- Online – Pay by e-check or credit/debit card through your online account.
- Automatic bank draft – Set up monthly auto-pay from your checking or savings account.
- By phone – Call the utility office during business hours to pay over the phone.
- In person – Visit the office Monday-Friday to pay by cash, check or money order.
- Drop box – A drive-up 24/7 drop box is available outside the office.
- By mail – Detach and mail your payment stub with a check or money order.
Review your statement to verify which payment methods are accepted for your specific services. Utilize the options that fit your needs each month.
When Is Your Utility Bill Due?
Due dates for West Cedar Creek MUD bills depend on which area of the district you live in:
- West District residents – Bills are due by the 10th of each month
- South District residents – Bills are due by the 15th of each month
Make note of your specific due date on your statement. Your payment must be received by 5:00pm on the due date to avoid late fees. Paying your bill early or setting up auto-pay can help avoid missed due dates.
Late Fees and Disconnection Policy
Unfortunately, West Cedar Creek MUD charges penalties for overdue utility bills:
- A 10% late fee is applied if payment is not received by the due date.
- After 30 days past due, a disconnect notice is issued with a $15 fee.
- Accounts 60+ days past due are subject to service disconnection.
Service will not be reconnected until the full past due balance and all fees are paid. Customers who are struggling to pay their bill should contact the MUD office immediately to discuss payment plan options and avoid disconnection. Communicating before your account becomes delinquent is key.
Payment Assistance Programs
If you are ever unable to pay your West Cedar Creek MUD bill in full, you may qualify for one of these assistance programs:
- Texas Lifeline – Provides discounts on water bills for qualifying low-income customers.
- Comprehensive Energy Assistance Program (CEAP) – Offers one-time utility bill payment assistance for eligible applicants.
- Payment arrangements – The MUD may approve a payment plan for customers upon request.
More details on applying for these utility bill assistance programs can be found on the district’s website or by contacting the MUD office directly for guidance.
In Summary: Tips for Paying Your West Cedar Creek MUD Bill
Having access to essential utilities like water requires diligently paying your West Cedar Creek MUD bill each month. Avoid late fees and service disruptions by following these tips:
- Sign up for online account access to easily pay online 24/7.
- Pay via automatic bank draft, credit card online, phone, mail or in person.
- Note due dates (10th or 15th) and pay early each month.
- Contact MUD office immediately if unable to pay.
- Ask about payment assistance programs if eligible.
- Set up reminders to avoid missing due date.
Staying on top of your account, paying on time, and leveraging available assistance programs will keep your utility service running smoothly. Consistent communication and utilizing convenient online payment options are key.
West Cedar Creek
FAQ
Where can I pay my mud bill in person?
How do I pay my Fort Bend water bill online?
Web payments: Log onto www. sienv. com and choose your district to access the online portal. You can register your account, OR pay as a guest! Live agent assisted payments: call 1-855-270-3592.
How often do you pay EBMUD?
EBMUD sets rates and charges to cover the costs of the water and wastewater services it provides. All residential customers receive a bill every two months.
How do I pay my West Cedar Creek municipal utility district Bill?
You can pay your West Cedar Creek Municipal Utility District bill on this website or on Doxo with a bank account, credit card, debit card, or Apple Pay.
How do I create a West Cedar Creek Mud account?
If you already have an account, you just need to login to the West Cedar Creek Mud site. West Cedar Creek Mud accepts credit cards, debit, and direct deposit. Click here to login. Want to make a new account? You can do that on the website for West Cedar Creek Mud.
Does West Cedar Creek have a water quality report?
The Safe Drinking Water Act tells the EPA that West Cedar Creek Municipal Utility District has to check the water quality in the area once a year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
How do I pay my East Cedar Creek fwsd service fee online?
There is a fee to use this service to pay online. All service fees for credit card and electronic check will be charged by the service provider, Invoice Cloud. You will pay East Cedar Creek FWSD for your account, but this service fee is sent in full to Invoice Cloud, which provides this service.
How does autopay work with East Cedar Creek fwsd?
You will pay East Cedar Creek FWSD for your account, but the full amount of this service fee goes to Invoice Cloud, which provides this service. ***NOTE: When you sign up for Autopay, you will get an email with a button that says “Complete Registration.” You MUST click that button.
