How To Pay Your City of Sheridan Utility Bill Online

Paying your utility bill to the City of Sheridan is now easier than ever thanks to their online bill pay system. You can view account details, make one-time payments, set up autopay, and more by creating an account on their Municipal Online Payments website. This article explains everything you need to know about paying your Sheridan utilities bill online.

Getting Started with Online Bill Pay

To start using the online system, go to sheridanwy.municipalonlinepaymentscom/sheridanwy/utilities Here are the two options for paying right away or setting up an account

• Quick Pay: Click this button to make a one-time payment. You’ll need your account number and personal details.

• Sign In/Sign Up: Create an account here to access advanced features like viewing bill history, setting up autopay, paperless billing, and managing multiple accounts.

Creating an account is recommended if you want to manage bills ongoing It only takes a few minutes to sign up,

Making One-Time Payments

Making one-time payments is easy whether you want to Quick Pay or pay as a registered user. Here are the steps

• Enter your account number and details. These can be found on your paper bill.

• Select your payment method – you can securely pay with credit/debit cards, checking accounts, or digital wallets like Apple Pay.

• Enter the payment amount due. This will be shown if you’re signed into your account.

• Complete the payment steps. You’ll receive a confirmation email with details.

One-time payments will process instantly and your account will be credited within 1-2 business days.

Setting Up an Online Account

Creating an online account unlocks convenient features for managing your utility bill. Here’s how to set up your online account:

• Go to the website and click “Sign In/Sign Up”.

• Select the option to create a new account.

• Enter your account number, email, password, and other contact information.

• Read and accept the terms and conditions.

• Verify your email address by clicking the confirmation link sent.

• Begin using your account dashboard to view and pay bills, set notifications, go paperless, and more!

Setting up an account is quick and your information will be securely stored for next time.

Account Dashboard Features

Once your account is created, you can log in anytime to:

• View bill history: See past bills, payment history, usage, charges, etc.

• Set up autopay: Schedule automatic payments from a card or bank account.

• Go paperless: Opt into electronic billing instead of mailed paper bills.

• Manage multiple accounts: View and pay bills for multiple properties in one place.

• Set reminders: Get email or SMS alerts when bills are ready, payments are due, or if balances are past due.

• Store payment methods: Safely store preferred cards/accounts for quick checkout.

• Access customer service: Chat with support or submit requests from your account.

• View news and alerts: Check for any service notices that impact your account.

Using your online account makes paying and tracking your utility bill much more convenient each month.

Payment Methods Accepted

The City of Sheridan offers secure payment processing so you can pay your bill how you want:

• Credit/debit cards: Visa, Mastercard, American Express, Discover

• Bank accounts: Checking or savings accounts

• Digital wallets: Apple Pay, Google Pay

• Automatic payment: Recurring autopay from a stored card or bank account

• Cash payments: Pay in-person at City Hall or other designated locations

• Check payments: Mail a check or deliver in-person

All options are secure and processed via encryption. Payment histories are stored in your account.

Payment Policies and Fees

Knowing the payment policies helps ensure on-time delivery and avoid fees:

• Bills are issued monthly and due 15 days after billing.

• A late fee applies if not paid by the due date.

• Accounts can be disconnected after 2 missed payments.

• A $30 fee is charged for returned/declined payments.

• Failure to receive a bill does not waive late fees. Check your account online.

• Cash payments take 1-2 days to process, checks take 10 business days.

Paying on the due date prevents late fees and disruption of your utilities. Online payments credit accounts faster than other methods.

Getting Account Support

If you need help with your utility account, the City of Sheridan offers a few options:

• Online chat: Talk to a representative through your account dashboard.

• Email: Reach the utility billing department at [email protected].

• Phone: Call 307-674-6483 during business hours.

• In person: Visit City Hall at 55 Grinnell Plaza.

Whether you have a question about your bill, need to set up new service, update account information, or are experiencing issues with payment processing, their team can provide assistance.

Paying your City of Sheridan utilities through their online payment system is fast, easy, and secure. Register for an account to better manage bills or make quick one-time payments. Just visit sheridanwy.municipalonlinepayments.com to get started!