Having access to clean, reliable water in your home is something most of us take for granted. But none of that happens without the hard work and coordination provided by water utilities like Highline Water District. When it’s time to pay your Highline water bill each month, you want the process to be as quick and seamless as possible. Read on for a complete overview of how and where to pay your Highline Water District water bill.
About Highline Water District
Highline Water District is a water utility provider located in King County, Washington. They serve over 22,000 residential and commercial customers across multiple cities including SeaTac, Burien, Normandy Park, Des Moines, Federal Way, and Kent.
Highline Water District is responsible for supplying, treating, and testing all drinking water for their service area. They maintain over 270 miles of water mains, tanks, pumps, and other critical infrastructure to deliver water to their customers.
Your Highline Water Bill Overview
As a Highline Water District customer you receive monthly water bills for your service. Bills are sent out around the 20th of each month.
Your bill details your water usage in hundred cubic feet (CCF) for the past month as well as any additional charges like connection fees or late payment fees The back of the bill will list important dates and district contact information
Payment must be received by the due date printed on your bill to avoid late fees. If mailing in your payment, allow 5 business days for it to be received and processed by Highline. Late payments incur a penalty of 1% per month.
Ways to Pay Your Highline Water District Bill
Highline Water District offers several convenient payment options Choose the method that works best for you
Pay Online
The easiest way to pay is through Highline’s online payment system. You can make quick one-time payments or set up recurring automatic payments.
To use the online system, first create an online account on the Highline Water website. You’ll need your 9 digit account number from your water bill.
With an online account you can:
- Check your balance
- View past bills and payment history
- Schedule one-time or automatic payments
- Update your contact information
Online payments can be made using Visa, MasterCard, Discover, or direct bank account withdrawal.
Pay by Phone
Call Highline Water District at 206-824-0375 and select option 2 to use the automated phone payment system. You can pay using your credit card or checking account. Speaking to a customer service agent is also available during business hours.
Pay by Mail
Detach the payment stub from your water bill and mail it along with a check or money order to:
Highline Water District
PO Box 34410
Seattle, WA 98124-1410
Write your Highline Water account number on your check. Allow 5 business days for mailed payments.
Pay in Person
You can pay your water bill in person at the Highline Water District office located at:
23828 30th Ave S
Kent, WA 98032
The office accepts cash, check, credit/debit, and money orders. Office hours are Monday to Friday, 7 AM to 4 PM.
Pay via Drop Box
For after-hours payments, a secure drop box is located in the parking lot outside the Highline office. Payments left in the drop box before 8 AM will be processed that same business day.
Payment Help and Billing Questions
If you’re having trouble paying your water bill on time or have questions about your charges, contact Highline’s customer service team right away at 206-824-0375.
They have some payment assistance programs available for qualifying customers, including:
- Payment arrangements to split up large balances
- Temporary discount of overdue balance
- Low-income bill discount program
The sooner you reach out for help, the more options will be available before water service shutoff becomes necessary.
Highline Water District also has resources on their website with bill payment FAQs and tips for evaluating your bill and controlling costs. Reading through the information there can answer many common billing questions.
Avoid Water Service Disruption
It’s important to pay your Highline Water District bill fully and on time each month to avoid any service disruptions. Here are some final tips:
- Pay by the due date to avoid late fees
- Contact customer service immediately if you anticipate issues paying on time
- Enroll in autopay or schedule reminders to pay each month
- Monitor your usage online and address any leaks promptly
- Learn about payment assistance programs you may qualify for
Having uninterrupted water service is essential for every home and business. By understanding the different ways to pay your bill and getting help when needed, you can keep your Highline Water account in good standing. Reach out to them with any questions – they are available to assist customers manage their bills.
Highline Water, LLC – Short Overview
FAQ
Where can I pay my EMWD bill in person?
You can pay your bill in person at the EMWD Main Office in Perris, which is at 2270 Trumble Road.
