La Plata Electric Association (LPEA) provides electric service to over 34,000 members in southwestern Colorado As an LPEA customer, you receive a monthly electric bill that needs to be paid by the due date to avoid any late fees or service interruptions. LPEA offers several convenient payment options including online, by phone, auto-pay programs, by mail or in person This article will explain the various ways you can pay your LPEA electric bill.
Pay Your LPEA Bill Online
The easiest and most convenient way to pay your monthly LPEA electric bill is online through their website. Here’s how to pay online:
- Go to lpea.coop and click on “Pay Bill”
- Sign into your account through SmartHub
- Select “Make Payment” and enter your payment info
- Payments process immediately when paid online
LPEA offers secure online account access through SmartHub where you can view bills, make payments, monitor usage and more. Paying through SmartHub is fast, easy and allows 24/7 payments. You can pay by credit/debit card or e-check.
Pay by Phone
If you need to pay your LPEA bill over the phone. you have two options
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Call 970-247-5786 and speak with a member services agent to assist you in making a payment by credit/debit card or e-check over the phone
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Use the automated pay-by-phone system by calling the number above and selecting the pay-by-phone option. Follow the voice prompts to enter your account number and payment info to complete your payment.
LPEA’s call center is open Monday-Thursday 7am-6pm for phone payments and account assistance. Whether you speak with an agent or use the automated system, paying by phone is quick and easy.
Enroll in Auto-Pay Programs
For even more convenience, LPEA offers automatic payment programs to have your bill paid automatically each month.
Automatic Bank Draft
This free program withdraws funds each month from your checking or savings account to pay your LPEA bill on the due date. Sign up through SmartHub or complete a form to enroll.
Recurring Credit/Debit Card
Your credit or debit card on file will be charged automatically each month to pay your electric bill. Log into SmartHub to complete enrollment.
Set it and forget it! Auto-pay programs make sure your bill gets paid on time every month.
Pay by Mail
If you need to pay your LPEA bill by check or money order using the mail, here are some tips:
- Send your payment at least 7-10 days before the due date to ensure it arrives on time.
- Include your payment stub from your monthly bill.
- Make checks payable to LPEA and write your account number on the check.
- Mail payments to LPEA, PO Box 2750, Durango, CO 81302.
Allow plenty of time for mailed payments to avoid late fees. Consider switching to online payments for faster processing.
Pay in Person
You can also pay your LPEA electric bill in person at one of their office locations:
Durango office
45 Stewart St.
Durango, CO 81303
Monday-Thursday 7:30am-5:30pm
Pagosa Springs office
603 S 8th St.
Pagosa Springs, CO 81147
Monday-Thursday 7am-5:30pm
Their offices accept cash, check, money order or credit/debit card for bill payments. Paying in person ensures same-day processing.
Payment Kiosks
For after hours payments, LPEA has payment kiosks available 24/7 at their Durango and Pagosa Springs office locations. The kiosks accept credit/debit cards or cash payments.
Avoid Late Fees and Disconnection
However you choose to pay your LPEA electric bill, be sure to pay the Total Amount Due by the due date listed to avoid late fees. Late fees are 1.5% of the past due balance.
If a bill is 60 days past due, LPEA may disconnect service. Reconnection fees apply to resume service. Stay on top of your account to prevent electric service disruptions.
Choose the Best Payment Option for You
As an LPEA member, you have many choices on how to pay your electric bill conveniently each month. Opt for the fastest and most cost-effective method that fits your needs.
Online through SmartHub is the easiest way for most members. You can quickly log in and pay 24/7. Auto-pay programs also allow hands-free bill payment each month.
However you decide to pay your LPEA bill, choose a method that works for your schedule and budget. Just be sure to pay the full Total Due by the due date every month to keep your electric service running smoothly.
Frequently Asked Questions About Paying Your LPEA Bill
If you’re new to LPEA electric service, you probably still have some questions about paying your bill. Here are answers to some common questions LPEA members may have:
What is the average monthly electric bill?
The average LPEA residential bill is around $112 per month. Your actual bill depends on your energy usage each month.
When is my LPEA bill due?
Your bill is due by the due date printed on your monthly statement, typically 20 days after the billing date. Pay on time to avoid late fees.
What if I’ll be out of town when my bill is due?
Enroll in auto-pay or pay ahead online so your bill gets paid even while you’re away. LPEA offers flexible options to handle bills during travel.
If I mail a check on the due date, am I okay?
No, mailed payments must be received by the due date. Mail your payment 7-10 days early or switch to online, phone or auto-pay.
Can I see my electric usage online?
Yes, through SmartHub you can view and track your daily electric usage. Monitoring this can help manage costs.
What is thereconnect fee if my powergets disconnected?
The reconnect fee is $50 during business hours or $100 after hours/weekends if power is disconnected for nonpayment.
Don’t let a late electric bill leave you in the dark. Sign up for reminders, auto-pay and manage your LPEA account online to stay on top of your electric service needs. Choose the right payment option for you and pay on time every month.
