Living in Brunswick County North Carolina? Then you likely receive monthly utility bills for water and sewer service provided by the county. Paying your utility bill on time each month is important to avoid penalties or service interruptions. Brunswick County offers many flexible payment options to meet your needs. This comprehensive guide explains everything you need to know about paying your Brunswick County utility bill.
Overview of Brunswick County Utility Billing
Brunswick County provides water and sewer utility services to much of the county, including the towns of Bolivia Bald Head Island Belville, Northwest, Sandy Creek, and parts of St. James.
Utility bills are issued monthly and include charges for your actual water usage along with a fixed sewer fee. Meters are read around the 20th of each month. Bills are then mailed out a few days later and are due about 30 days from the billing date.
It’s important to pay your bill by the due date to avoid a 10% late penalty. If your account remains delinquent, your water service may eventually be disconnected.
Ways to Pay Your Brunswick County Utility Bill
Brunswick County offers several payment options for flexibility and convenience:
Online Payment
Pay anytime 24/7 through the county’s online customer portal. You can make one-time payments or set up recurring auto-pay. Visa, Mastercard, Discover and e-checks accepted. Convenience fees apply.
Bank Draft
Sign up to have your bill payment automatically drafted from your checking or savings account each month. Complete the authorization form and submit a voided check to enroll. No fees for bank drafts.
Phone Payment
Call 800-272-9829 anytime to pay over the phone. Enter jurisdiction code 3951 when prompted. There is a $1 fee for debit card payments or $3.45 for credit cards.
Drop Box
Place your check or money order in the secure drop box at the county building in Bolivia. Include your payment stub. Do not put cash in the drop box.
Send your payment to the lockbox address on your bill stub at least 7 days before the due date. Enclose your payment stub and write your account number on the check.
In Person
Visit the Utility Billing office in Bolivia Monday-Friday 8:30am-5pm to pay by cash or check. A drive-thru window is also available 7:30am-5pm.
Payment Plan Options
If you’re having trouble paying your bill, contact Utility Billing right away to set up a payment plan. This allows you to pay the past due balance in installments over time. Payment plans can help avoid service disconnection.
You may also qualify for financial assistance through the county’s utility assistance program or local non-profits. Ask about available resources if you need help paying your utility bill.
Automating Your Utility Payments
Setting up automatic payments is a convenient option to ensure your utility bill gets paid on time each month. Two choices for automating payments include:
Online Bill Pay: Schedule recurring payments through your bank’s online bill pay system. Payments are electronically transferred each month. Allow enough processing time to avoid late fees.
Bank Draft: Authorize Brunswick County to withdraw your bill amount directly from your bank account each month. Drafts occur on your due date. No need to remember when bills are due – it’s all handled automatically!
Moving or Closing Your Utility Account
If you’re moving within or outside of the Brunswick County utility service area, you’ll need to close or transfer your existing utility account. Schedule a final meter reading and submit an application for your new service location in advance. This ensures proper billing and avoids fees at your old address.
Contact Brunswick County Utility Billing
If you have any other questions about your utility account or payment options, reach out to Brunswick County Utility Billing:
- Phone: 910-253-2655
- Email: [email protected]
- Online: www.brunswickcountync.gov/utilitybilling
The knowledgeable staff is available Monday-Friday during regular business hours to provide assistance and make paying your Brunswick County utility bill quick and easy.
Southport to merge water and sewer utilities with Brunswick County
What is Brunswick County utility billing?
No matter who you are, we want to give you options that will make paying your taxes easy and quick. Brunswick County Utility Billing offers our customers many ways to pay utility bills using several payment options. Make payments to the county, including building permit fees, tax bills, and utility bills.
How many separate bills will I get from Brunswick County Public Utilities?
Customers will get TWO DIFFERENT BILLS: a water bill every month from Brunswick County Public Utilities and a sewer bill every two months from the Town of Shallotte. If any of the following situations appear on your water bill but don’t match how you’ve been using water in the past, please contact Brunswick County Public Utilities (BCPU):
What browser do I need to access Brunswick County Public Utilities?
It looks like you are using Internet Explorer, which is not supported. Please use a modern browser such as Chrome, Safari, Firefox, or Edge. The Water and Sewer System for the City of Southport has been merged into Brunswick County Public Utilities. You are now a customer of Brunswick County Public Utilities.
How do I create a Brunswick County water system account?
If you already have an account, you just need to login to the Brunswick County Water System site. Brunswick County Water System accepts credit cards, debit, and direct deposit. Click here to login. Would you like to make a new account? You can do that on the website for the Brunswick County Water System.
Where does Brunswick County water get its water?
The Brunswick County Water System has been around since 1764 and gets its water from two water treatment plants (WTP): the Northwest WTP gets its water from the Cape Fear River, which is a surface source, and the 211 WTP gets its water from 14 groundwater wells that connect to the Castle Hayne Aquifer.
Does Brunswick County have a water quality report?
The Safe Drinking Water Act tells the EPA that Brunswick County Water System has to check the quality of the water in the area once a year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
