Having reliable water service at your home or business is essential and paying your monthly water bill to the City of Wichita Falls is an important responsibility. The city provides clean drinking water, sewer service and trash pickup to residents and wants to make paying your bill quick and easy. This article will explain the payment options available and provide tips for paying your Wichita Falls water bill on time each month.
Reviewing Your Water Bill
Wichita Falls utility bills are mailed out monthly and include charges for water, sewer, and refuse service based on your usage Carefully review the details on your bill including
- Billing date
- Account number
- Service address
- Past and current usage
- Current charges
- Previous balance
- Total amount due
- Payment due date
Check for any notices about watering restrictions, rate changes, or office hours. Understanding each part of your bill ensures you pay the correct amount by the due date.
Knowing Your Payment Options
The City of Wichita Falls offers multiple ways to pay your water bill conveniently:
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In Person – Visit the Utility Collections office at 1300 7th Street to pay by cash, check or money order.
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By Mail – Send a check or money order using the payment stub from your bill.
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Online – Pay securely through the city’s website using a card or e-check.
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By Phone – Call the automated phone payment line anytime using a card.
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AutoPay – Set up automatic monthly payments from your bank account.
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Drop Box – Use the drop box at the Utility Collections office after hours.
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Citizen Self Serve – Monitor your account and pay through this online portal.
Paying on Time
Water bills in Wichita Falls are due by the due date printed on your monthly statement, usually around 3 weeks after the billing date. Payments received after the due date will incur a 10% late penalty fee. Pay early or set up AutoPay to avoid late fees.
Communication is Key
If you are struggling to pay your water bill on time, reach out to the Utility Collections office right away at 940-761-7414. They may be able to set up a payment plan or connect you with assistance programs. Don’t let an unpaid bill go to collections unnecessarily.
Create an Online Account
Signing up for Citizen Self Serve allows you to easily monitor your water usage and charges. You’ll have 24/7 access to your account, payment history, and billing details. It also enables you to set up automatic payments from your bank account on your due date each month.
Handle High Bills
If your water bill seems unusually high, here are some tips:
- Check for leaks wasting water.
- Compare usage to the same month last year.
- Ask the city to check your meter reading.
- Request a payment extension if needed.
- Inquire about payment plan options.
Avoid Third Party Sites
Only use wichitafallstx.gov to pay your bill online. Some third party sites appear official but charge fees and delay payments. Pay directly through the city website.
Drought Restrictions
Wichita Falls enforces year-round watering restrictions to conserve water including:
- No sprinkler use 10am-7pm
- No water runoff into streets
- Fix irrigation system leaks
- Use shutoff nozzles when washing vehicles
New Service Checklist
To set up new water service in Wichita Falls:
- Fill out an online or paper application
- Provide valid identification
- Make a deposit between $75-$110 depending on property type
Payment Locations
Pay your water bill in person at:
- Utility Collections Office – 1300 7th Street
- Drop box at Utility Collections Office
- City Hall – 1300 7th Street
Follow these tips to pay your Wichita Falls water bill on time and take advantage of the city’s convenient payment options. Communicate with the utility office if you need assistance or bill clarification. Paying your water bill is an important monthly task.
City of Wichita Falls releases new water bill payment option
FAQ
How do I pay my Wichita water bill by phone?
Payments can be made at wichita. gov, via mail or drop box, or by calling (316) 265-1300. Residents who need assistance paying their water bill should contact the Center of Hope at (316) 267-0222.
What is the average water bill in Wichita Falls Texas?
Where do I pay my water bill in Laurel Mississippi?
Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.
How to get water switched to your name?
How to Change Utilities to Your Name. Contact your utility provider at least 2 weeks before the bill needs to be transferred. Show your ID and proof of address, among other things, and make your deposit, if needed. You can do this in person or online.
How do I pay my Wichita Falls water bill online?
The Utility Collections Department in Wichita Falls is giving people a new, easy way to pay their water bills. New options include PayPal, PayPal Credit, Venmo and Amazon Pay. Customers can use these new options online at wichitafallstx. gov, then access the Citizen Self-Serve feature and select the preferred payment option.
What payment options are available in Wichita Falls?
The new options include PayPal, PayPal Credit, Venmo and Amazon Pay. Customers will need to go to the City of Wichita Falls website and use the Citizen Self-Serve feature to choose the payment method they want to use. They will also be accepting eChecks and Credit/Debit cards.
How do I contact Wichita Falls utility collections?
For questions, contact the Utility Collections office at (940) 761-7414. Utility Collections for the City of Wichita Falls is adding new ways to pay and giving a $5 credit to anyone who signs up for bank draft in January.
Where can I Find my City of Wichita Falls (TX) Bill?
To find your bill from the City of Wichita Falls (TX), go to their website and look it up there. You can also contact them directly by phone 940-761-7401 or email ( publicinformation@wichitafallstx. gov ).
How do I create a Wichita Falls water account?
You can create a new account on the City Of Wichita Falls Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Does Wichita Falls have water?
Most Wichita Falls homes will already have running water when you move in, but you’ll still need to set up water service with the City Of Wichita Falls Water. Luckily, Wichita Falls has made it pretty simple with the following online form. Starting service generally takes just two business days.
