How to Pay Your Sac Suburban Water Bill Online

Having convenient access to pay your water bill online can save time and headaches. Sac Suburban Water District (SSWD) offers a simple online payment system to manage your water account. This article provides an overview of using SSWD’s online portal to review your water bill, set up autopay, make one-time payments, manage account details, and more.

Benefits of Paying Your Water Bill Online

SSWD allows customers to take care of their water account management fully online, Doing so provides many advantages over mailing payments or visiting the office

Convenience – Pay your water bill 24/7 from anywhere using a computer, tablet or mobile phone.
Efficiency – Review your bill check usage and make secure payments in just minutes.
Payment flexibility – Use credit cards, debit cards, or e-checks to pay online.
Money savings – Avoid late fees, postage, gas for driving to the office.
Paperless – Reduce waste and clutter from printed bills and checks.
Notifications – Get payment confirmations and due date reminders via email.
Account management – Update account information, analyze usage, set up autopay, and more.
Security – The online portal uses encryption and security measures to protect your data.

How to Sign Up for an Online Account

Registering for online water bill pay only takes a few quick steps:

Go to SSWD.org and click on “Pay Bill” at the top.
Select the “Customer Payment Portal” option.
Click on “New users click here to register” and fill out the form.
Enter your SSWD account number, email, password, and other details.
Agree to the terms and conditions and click submit.

Once registered, you can start using the online portal to manage your water account, analyze usage, make payments, and more.

Making One-Time Water Bill Payments Online

To make a single, ad-hoc payment on your water bill:

Log into your SSWD online account.
Locate your current water bill that requires payment.
Select the “Pay Bill” option and enter the payment amount.
Choose whether to pay by credit card, debit card, or e-check.
Enter your payment details and submit the payment.

The bill amount will immediately process and show as paid on your account. You’ll also receive an email confirmation for your records.

Setting Up Automatic Recurring Payments

For hands-free convenience, you can enroll in autopay:

Access your account settings and click “AutoPay Accounts”.
Select your water account, choose frequency and date.
Enter credit/debit card or bank account details.
Review and enable autopay settings.

Your water bill will now be paid automatically each billing cycle. You can update your autopay method or date anytime.

Getting Water Bill Reminders and Notifications

The online portal allows you to receive useful email or SMS text alerts related to your water account:

Payment receipts after bill is paid
Reminders before your bill is due
Past due notices if payment lapses
Usage threshold alerts based on gallons
Notification of water service interruption

Enable the notifications you want under your account settings for added convenience and peace of mind.

Managing Multiple Water Accounts

If you have more than one SSWD water account, you can view and pay all of them through your online portal:

Click on “My Accounts” from the top menu.
Choose “Add Account” and enter the additional account number.
The system will link the account to your profile.

Now you can easily switch between your water accounts in the portal to pay bills, check usage, update details, and more for each one.

Getting Assistance with Online Water Bill Pay

If you need any help with the online payment system or your water account, SSWD’s customer service team is available:

By phone – Call (916) 979-7646 during business hours
Email – [email protected] for non-urgent questions
Live chat – Available on sswd.org during business hours

SSWD representatives can:

Assist with registration and account setup
Help make one-time payments
Troubleshoot autopay issues
Answer billing or usage questions
Fix login/password problems
Provide general support for the online portal

Don’t hesitate to contact SSWD’s helpful customer service department if any questions or issues arise while managing your water account online.

Convenient Online Management for Water Bills

Paying your SSWD water bill online helps simplify your finances with 24/7 account access, paperless billing, automatic payments, usage tracking, account management, and more helpful features. Sign up for an online account today to start enjoying the many benefits over traditional mail-in bills and payments. The easy-to-use online portal puts control over your water account at your fingertips.

Sac Suburban Water Bill Pay

NEW! Pay with CASH at Your Local Store

Locate your nearest store payment location: visit the CheckFree Payment Locator website (click here) then enter your address to search.
Look for Suburban Water Systems name on the “Please Select Biller” drop-down list to verify the location will accept cash payments for your utility. To find the location nearest you that can accept cash payments, enter your ZIP code to get a list of available locations.
Don’t forget to bring a copy of your water bill with you to the payment location. The store will not be able to process your payment without it.
Please note that payments are CASH ONLY. There will not be any convenience fees.
Payments normally will be posted to your account the following business day.
If your water has been disconnected or is in danger of being disconnected, please contact Suburban Customer Service at the phone number listed on your bill to inform them about your payment. You will need the payment amount and your payment confirmation number.

Please send your payment along with the bottom portion of your bill to the following address:

Suburban Water Systems Payment Center P.O. Box 6105 Covina, CA 91722-5105

Call 626-543-2640 for San Jose Hills customers or 562-944-8219 for Whittier-La Mirada customers.

Call us 24/7 for a quick, secure and automated self-service via interactive-voice-response technology (IVR) with no need for a live representative.

Check your account balance
Get last payment information
Pay your bill anytime, anywhere using credit or debit cards with a VISA or MasterCard logo. The payment will be posted to your account within one hour.
Set up recurring payments

You can also pay in person at any of our district offices. Our payment windows accept checks, cash, money orders, and Visa or MasterCard debit or credit cards.

District Offices are closed on Fridays.

Business Customers: We are unable to accept Visa or MasterCard payments for Business accounts

Pay Online Via Check or Debit/Credit Card

Get the convenience of paying your bill online. Open 24/7, SouthWest Water’s online bill pay system is safe, secure and FREE. Payments typically post to customer accounts within 1 hour. No more stamps, paper checks or envelopes – pay online with the click of a mouse.

Pay with a Visa or MasterCard debit or credit card, or via check (most banks)
Set up recurring payments
See your last payment amount and date
See your total amount due and due date

Business Customers: We are unable to accept Visa or MasterCard payments for Business accounts, however you may pay online via check.

High Efficiency Asset Location at Sacramento Suburban Water District

FAQ

Who do I pay my water bill to in Sacramento?

Consolidated Utilities Billing & Service.

How much does water cost in Sacramento?

Sacramento Water Utilities | City of Sacramento With a metered rate, the average service charge is $35. 72 with a charge of $1. 46 per 100 cubic feet of water.