Idaho Falls Power provides electricity, water, sewer and other utility services to the Idaho Falls area There are several convenient ways to pay your monthly Idaho Falls Power bill. Read on for a breakdown of the online, in-person, mail and auto pay options available
Online Payments
Paying online is the quickest way to pay your Idaho Falls Power bill Two online payment options are available
Customer Service Portal
The Idaho Falls Customer Service Portal allows you to
- Make one-time payments
- Set up recurring payments
- Enroll in autopay
- View payment history
- Access billing statements
To pay online via the portal, login or register for an account. You can then pay by credit/debit card or bank account. A transaction fee applies to card payments.
One-Time Payment
You can make a one-time payment through Idaho Falls Power’s online payment page without logging in. Simply enter your account details, payment amount and card information. A convenience fee will be added to one-time card transactions.
Pay By Phone
Call 1-855-594-0612 to pay your Idaho Falls Power bill by phone. Have your account number ready and make the payment using your credit or debit card. A fee applies to card payments made over the phone.
AutoPay
Sign up for autopay through the customer portal to have payments automatically deducted from your bank account or card each month. Autopay ensures you never miss a payment deadline.
In-Person Payments
Visit these locations to pay your utility bill in person:
- City Hall – Cash, check or card accepted
- Drop box – Check payments only
- Payment kiosks – Cash, check or card
In-person payments allow you to pay by your preferred method without waiting for checks to clear or websites to process.
Pay by Mail
To pay by mail, send a check or money order made out to City of Idaho Falls with your payment stub to:
City of Idaho Falls
PO Box 50220
Idaho Falls, ID 83405
Allow several days for mailed payments to process.
Recurring Payments
Set up a recurring card payment through the customer portal. Unlike autopay, you choose the payment date and amount each month.
Budget Billing
To even out seasonal utility bill fluctuations, enroll in Idaho Falls Power’s Budget Billing program. Your payment stays the same each month based on average projected annual usage.
Payment Options Overview
| Payment Method | Fees | Instructions |
|---|---|---|
| Online | Card fees apply | Customer portal or one-time payment page |
| Phone | Card fees apply | Call 1-855-594-0612 |
| AutoPay | No fees for bank account | Enroll through customer portal |
| In-Person | No fees | City Hall, drop box, kiosks |
| No fees | Send check/money order to PO Box 50220 | |
| Recurring | Card fees apply | Set up in customer portal |
| Budget Billing | No fees | Call 208-612-8280 to enroll |
Avoid Late Fees
Pay your Idaho Falls Power bill by the due date listed on your statement to avoid late fees or service interruption. Contact Idaho Falls Power immediately if you anticipate difficulty paying on time.
Get Payment Assistance
Idaho Falls Power offers payment assistance programs for customers in need, including:
- Payment arrangements
- Balance carryover options
- Budget billing to stabilize payments
Contact Idaho Falls Power to discuss bill payment assistance options and enroll in programs that make your utility costs more affordable.
Convenient Bill Payment
Paying your Idaho Falls Power bill is quick and easy through the available online, phone, mail and in-person options. Sign up for autopay or recurring payments for extra convenience. Reach out for help if you need bill assistance. Keeping your Idaho Falls Power account current provides seamless electricity, water and other vital services.
Need to set up Payment Extension?
Please call (208) 612-8285.
Questions Regarding Energy Use Charges?
If you have questions about the energy-use charges on your bill, please call (208) 612-8430 or email us.
For other bill-related questions, please call (208) 612-8280.
Idaho Falls utilities made payment changes
FAQ
What is the phone number for Idaho Falls utilities bill payment?
Phone number is 1-855-594-0612. You can see how much money you have in the account, when your next bill is due, and how much you paid most recently. Includes card processing FEE. Please have account number on hand to make the first phone payment.
Where can I pay my Idaho power bill in person?
Pay In PersonCityAddressBoise, IDBoise Operations Center 10790 Franklin RoadBoise, IDCorporate Headquarters 1221 W. Idaho St. Caldwell, IDCanyon Operations Center 2420 Chacartegui Lane, NampaEmmett, ID2195 Schiller Road.
How much are Idaho Falls utilities?
|
|
Residential
|
Commercial
|
|
Energy Charge (per kWh)
|
$0.0715
|
$0.044
|
|
Demand Charge (per kW)
|
$0.00
|
$10.50
|
|
Minimum Demand Charge
|
$0.00
|
$26.00
|
|
Service Charge
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$23.00
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$0.00
|
Where does Idaho Falls get its electricity?
Using the Snake River’s power to make clean, reliable hydropower has been how we’ve served Idaho Falls since 1900. Idaho Falls owns and operates five hydropower plants that deliver about one-third of the city’s electricity needs.
How do I pay a utility bill in Idaho Falls?
Call (855) 594-0612. There are drop boxes in the west parking lot of City Hall, the Treasurer’s office, and at Fred Meyer’s and Walmart. There are also kiosks at the Utility Department, the Treasury Department, and the foyer of the Idaho Falls Power building. For more detailed information about In-Person Payment options, click here.
What can I do with my Idaho Falls utility account?
Welcome to the City of Idaho Falls Utilities. Here you can access account information, view your bill, make payments and place requests or inquiries. You can ask for services like Clean Energy, Security Lights, Surge Protectors, or sign up for Paperless Billing once you log in.
How do I set up bill payments in Idaho Falls?
City of Idaho Falls Treasury Department PO Box 50220 Idaho Falls, ID 83405 is the address for the envelope. To set up bill payments through your bank’s system, call them. Sign up through the customer service portal.
How does Idaho Falls deliver low-cost electricity?
Since 1900, our mission has been to deliver low-cost electricity to residents and businesses. We have done this by harnessing the power of the Snake River to produce clean, reliable, hydropower. Idaho Falls owns and operates five hydropower plants that deliver about one-third of the city’s electricity needs.
What services does Idaho Falls power offer?
Besides making electricity and sending it to homes and businesses, Idaho Falls Power provides many other helpful programs and services to its customers and the community as a whole. This includes the Idaho Falls Fiber Optic Network, which delivers high-speed, affordable, internet capability for homes and businesses.
How can I make a one-time payment to Idaho Power?
To make a one-time payment, please complete the form below. Idaho Power: Verify Account
